Business Support Officer
  • Employer: Lancaster City Council
  • Reference: 129_22
  • Published: Thu 17/11/2022, 11:14 AM
  • Closing on: Thu 01/12/2022, 23:55 PM
  • Working Pattern: Flexible Hours, Part Time
  • Hours: 15.5 hours per week
  • Salary: £21,189 - £22,396 per annum, pro rata
  • DBS Check: No
  • Location: City Labs , Lancashire

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Business Support Officer

We are looking for a highly motivated and enthusiastic person to become part of the team responsible for providing Business Support activities within the City Council’s corporate buildings.

You will work with a variety of property related software, systems, databases and financial systems processing invoices, issuing receipts & reconciliations and making payments. You must therefore be computer literate.

You will undertake a range of general office administration tasks such as monitoring mailboxes, filing, copying, scanning, booking couriers and maintaining records requiring excellent organisational skills. 

The role will require you to interact with members of the public via telephone, face to face and e-mail, whilst providing reception duties so good interpersonal skills are essential. Experience of dealing with the public in a customer service environment would be beneficial.

The hours of work are 15.5 hours per week, working Wednesday to Friday. Specific details of the working hours are to be discussed at the interview.

This post is based at CityLab, however you may be required to work from other Council buildings.

You may be required to undertake Standby duties to cover out of hours work.  

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing carbon emissions.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed and forces friendly employer. Please see the ‘help with applying’ section of our recruitment pages for more detail on our guaranteed interview schemes.

Excellent benefits include: A Local Government Pension Scheme (the Council makes a 15.5% contribution). Discounted gym membership and discount on days out, activities and retail.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC

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