This Vacancy has closed.
Client Reception Manager
  • Employer: Lincolnshire County Council
  • Reference: 17278
  • Published: Fri 18/11/2022, 15:22 PM
  • Closing on: Sun 11/12/2022, 15:22 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £47,573 - £54,649
  • DBS Check: No
  • Location: Lincoln, Lincolnshire

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More about this employer

Client Reception Manager

It’s an exciting time to join Lincolnshire County Council (LCC). We have embarked on a new way of working, transforming the Transport Services team in our Place Directorate.

Transport Services has responsibility for the operational delivery of transport solutions for more than 20,000 passengers daily: from educational travel and social care passengers to those using the Council’s demand responsive CallConnect service. With an annual budget in excess of £50M, the service also manages the county’s local bus and community transport network, alongside Sustainable Travel development. All elements of the service are transforming, creating an innovative, business-focused and high performing service., Working continuously to improve our services and how they are delivered, working in collaboration with others, using latest technology and innovation to spark growth, encourage investment and develop transport options to ensure that Lincolnshire continues to be a fantastic place to work, visit, live and invest.

This is a unique opportunity to use your strategic leadership skills, excellent business acumen, strong influencing skills and passion for continuous improvement to inspire your team, our partners and make an impact where it matters most in your own community. Together with an agile, innovative mind-set, you’ll bring a determined and future-focused approach.

An assured leader, and decision maker committed to improving the quality of delivery of Transport Services now and into the future, developing team ethos, managing budgets and forward planning in line with key drivers aligning strategically and operationally within the Council’s Policy Framework including the Corporate Plan.

A key aspect is to create a positive culture and to take ownership of delivering excellent customer service, ambition, resilience, and appetite for change incorporating the Council’s Core Values and Behaviours Framework.

Come and join us, together we’re Greater!

About Our Offer

Along with a competitive salary we are offering:

  • A Contributory pension
  • Comprehensive benefits package including excellent discount schemes and cycle to work
  • Civil service sports council membership
  • Flexible working patterns split between home and office
  • Professional support and development
  • An annual leave entitlement of up to 28 days plus the option to buy more

Further details can be found in our rewards and benefits brochure

If this sounds like your next career move, but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

For a confidential and informal discussion about the role, please contact:

Nicole Hilton, Assistant Director – Communities via email or

Please submit a CV and a covering letter. Make sure your covering letter clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description as well as what you feel you can bring to this role and the wider team.

Applications close 11/12/22 and interviews will be held WC 19/12/22

Best of luck with your application