This Vacancy has closed.
Client Operations Support Officer
  • Employer: Lincolnshire County Council
  • Reference: PLC/22/220041
  • Published: Fri 18/11/2022, 16:01 PM
  • Closing on: Sun 11/12/2022, 16:01 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £21,968 - £23,194
  • DBS Check: No
  • Location: Lincolnshire, Lincoln

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Client Operations Support Officer

Want to be part of the change? We have embarked on a new way of working, transforming the Transport Services team in our Place Directorate.

Transport Services has responsibility for the operational delivery of transport solutions for more than 20,000 passengers daily: from educational travel and social care passengers to those using the Council’s demand responsive CallConnect service. With an annual budget in excess of £50M, the service also manages the county’s local bus and community transport network, alongside Sustainable Travel development. All elements of the service are transforming, creating an innovative, business-focused and high performing service., Working continuously to improve our services and how they are delivered, working in collaboration with others, using latest technology and innovation to spark growth, encourage investment and develop transport options to ensure that Lincolnshire continues to be a fantastic place to work, visit, live and invest.

Getting the right support anywhere is what makes operational delivery such a success.  We need a hardworking and dedicated individual who has energy and drive to support our teams in what they do best.

We are looking for someone who is an effective communicator with excellent interpersonal skills.  In addition you will need to have strong verbal and written skills for communicating with a range of people and be well organised, with an ability to work under pressure and to deadlines. 

What we want most of all?

  • Enthusiasm, we love what we do; we want you to as well.
  • First class customer service skills.
  • A positive can do attitude and approach
  • Transferable skills, we want you to grow with our support and your ambition.
  • A flexible approach, we react and adapt to change on a daily, we'd like you to come with us.
  • Administrative superstars with previous experience would also be welcome, come and help us progress. 


Whether you are starting your career or looking for change, we'd welcome hard-working, professional and driven individuals to join the team. We will help you to learn new skills, encourage your development and work with you to develop your potential…all within a friendly and welcoming environment. Come and be part of something great!