This Vacancy has closed.
Client Operations Officer
  • Employer: Lincolnshire County Council
  • Reference: 17288
  • Published: Fri 18/11/2022, 16:11 PM
  • Closing on: Sun 11/12/2022, 16:11 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £28,371 - £31,099
  • DBS Check: No
  • Location: Lincolnshire, Lincoln

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Client Operations Officer

It’s an exciting time to join Lincolnshire County Council (LCC). We have embarked on a new way of working, transforming the Transport Services team in our Place Directorate.

Transport Services has responsibility for the operational delivery of transport solutions for more than 20,000 passengers daily: from educational travel and social care passengers to those using the Council’s demand responsive CallConnect service. With an annual budget in excess of £50M, the service also manages the county’s local bus and community transport network, alongside Sustainable Travel development. All elements of the service are transforming, creating an innovative, business-focused and high performing service., Working continuously to improve our services and how they are delivered, working in collaboration with others, using latest technology and innovation to spark growth, encourage investment and develop transport options to ensure that Lincolnshire continues to be a fantastic place to work, visit, live and invest.

You will be committed to improving the quality of the Transport Services Group now and in the future, managing budgets and forward planning in line with key drivers aligning strategically and operationally within the Council’s Policy Framework including the Corporate Plan, health & safety and safeguarding requirements.

Ask yourself this:

  • Are you able to demonstrate exceptional levels of customer care and relationship development, with both internal and external partners?
  • Have you exceptional interpersonal skills giving you the ability to communicate confidently at all levels across various sectors?
  • Are you a keen negotiator with the ability to influence and challenge on behalf of Lincolnshire and our communities?

Do you thrive on variety, challenge, and opportunity and want a role that is a great platform to showcase your talents then we would love to hear from you!

On joining the team, you will be well supported, but you will be able to find your feet quickly. You will need to be agile in your approach to work and able to respond swiftly to the demands of the service.