This Vacancy has closed.
Estate Services Manager
  • Employer: Origin Housing
  • Reference: OH/22/220734
  • Published: Fri 25/11/2022, 11:28 AM
  • Closing on: Thu 08/12/2022, 11:28 AM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £52,176pa
  • DBS Check: Enhanced
  • Location: Flexible, Camden

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Estate Services Manager

Origin – shaping communities; building lives 


Origin exists to make change happen for the good of communities. We help people by providing affordable homes – but that’s not enough. We support vulnerable residents to lead happy and better lives. We empower our staff to take action and rise to every challenge with ‘can do’ positivity.

Good people are the future of our innovative, working community. We have placed a brand new and exciting ‘People’ strategy at the heart of our culture – to support training and personal development, to deliver our values, to move Origin forward.

We describe this new approach as OWOW: Origin Ways of Working. OWOW is about meeting business outcomes, you’ll enjoy greater autonomy over how you deliver your role, how you manage outputs and when you spend time at work, allowing you to benefit from any productivity gains in the course of delivering your role.

This shift in culture will be built on a mature and mutual relationship of trust between managers and yourselves, ensuring we live up to one of our key values of Build Trust. By working with this new relationship model we can aim toward focusing on ‘outputs’ and not ‘outcomes’. Space is allocated to ‘activities’ and not ‘individuals’ by providing a range of flexible working options that benefit both customers and staff. As a result your work can takes place at the most effective location and at the most effective time. Put simply, flexibility becomes the norm rather than the exception. This is the new Origin Housing way of working.


Our vision for this role 

We’re looking for the right person to lead our Estate Services Team into the future, delivering a high performing, value for money, modern and innovative service. 

What you’ll do 

This is a rewarding and exciting position – responsible for leading a team of 30 staff, managing the in-house Caretaking & cleaning team, Pest control service and refuse collection services.You will also be responsible for contract managing our grounds maintenance, window cleaning and tree maintenance programme. 

You will know from experience in either a social housing or private sector how to lead a direct labour workforce, whilst delivering an excellent customer focused service. You will also be able to use your commercial skills to develop future opportunities in a sustainable way. 

At a glance you: 

  • Take the lead by prioritising and solving problems in tangible ways 

  • Direct your energy towards moving things forward by having a positive, can-do attitude 

  • Build trust by being a confident communicator and listener 

  • Think of others unconditionally; you are giving of your time 

  • Remember the little things and go the extra, extra, extra mile. 

What you'll need: 

A motivational approach 

Strong people management skills are highly important; you’ll need to demonstrate your experience of managing a team. 

Relationship building skills 

We work with many contractors and external stakeholders, strong stakeholder management and contract management skills are a must have for this role. 

Proven ability 

We operate at a high level; you’ll need to demonstrate a track record in delivering high performance and outcomes. 

A strategic brain 

We move things forward and get things done; you’ll need experience of developing action plans and delivering strategies. 

Confident writing skills 

You’ll need to be a confident communicator across all channels but, specifically, you’ll need experience of producing written reports for a variety of audiences. 

Please note we will be asking for satisfactory references and DBS check. Successful applicants for interview will be contacted within seven days after the closing date. 

Closing date: Thursday 8 December 2022 

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.