Horsham District Council are looking for a Housing Officer (Homelessness) to join our dynamic, solution focused housing service. We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping in the Horsham District.
It’s an exciting time to join the Council’s Housing Team as we make progressive steps towards ending the need for anyone to sleep rough with a large partnership project delivering supported accommodation for single homeless households, proceed on with the newly created Council owned Affordable Housing Company delivering more affordable homes locally. The Housing Team is well respected at the Council with recent growth approved to enable us to continue to meet the needs of the district’s residents through the Cost-of-Living crisis.
There is an opportunity for a Housing Officer (Homelessness) to work within the Homeless team.
As a Housing Officer (Homelessness) reporting to the Senior Homeless Officer, the post holder will be responsible for following the regulations in accordance with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017), to undertake triaging and assessments of those seeking housing assistance, provide advice, options and housing solutions to homeless households and those in temporary accommodation with the aim of preventing or relieving their homelessness.
To succeed as a Housing Officer (Homelessness) you will:
- Work with clients, providing advice and investigate homelessness applications made under the terms of the Housing Act 1996 (as amended by the Homelessness Act 2002, Localism Act 2011 and Homelessness Reduction Act 2017)
- Complete an assessment of the customers circumstances, in all cases, to determine the duty owed to the customer and inform them in writing of the Council’s decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues.
- Complete a Personal Housing Plan with each customer where appropriate, compiling a tailored set of actions both the customer and staff will compete in order to prevent or relieve the customer’s homelessness and to interview customers as and when required
- Ensure that all homelessness applications are rigorously investigated, careful consideration is always given to the possibility of collusion and fraud, and the Council only accepts an interim or rehousing duty for those applicants to whom it owes a duty.
- Ensure that an accurate, detailed record is kept of all interviews and the follow-up action taken (and that files are maintained to a high standard) in order to assist monitoring, decision-making and effective case management including the government’s quarterly HCLIC return.
- Provide advice to homeless customers about the Council’s Housing Register including advice to people who are neither eligible, do not qualify or who are disqualified to join the Housing Register.
- You will be required to participate in the out of hours homelessness rota (approx. one week in ten, for which you will receive additional payment).
We welcome applications from individuals that are currently working in a Homeless or Housing department, with knowledge and relevant experience in homeless law in accordance with the housing Act 1996 part VII (as amended by the Homeless Reduction Act 2017). Training will also be given.
For an informal discussion on the post please contact Kendra Barrington, Housing Services Manager (01403 215554).
Horsham District Council encourages and supports their employees to have a healthy work life balance by supporting their professional development as well as offering 27 days’ (199.8 hours) annual leave plus bank holidays (pro-rata), a generous benefits package and an online platform offering discounts from online retailers. Staff are eligible to join a contributory pension scheme where the Council contributes circa 20% of pensionable salary. The Council also provides reimbursement for professional subscriptions and access to a car lease scheme. Most of our office-based roles have the potential for hybrid working, we are currently trialling a 50/50 home/office working model, subject to review.
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.