Business Support Team Leader - Planning
  • Employer: Elmbridge Borough Council
  • Reference: SER/23/223710
  • Published: Tue 03/01/2023, 10:18 AM
  • Closing on: Fri 03/02/2023, 9:00 AM
  • Working Pattern: Full Time
  • Hours: 36 hours
  • Salary: £40,445 - £44,957
  • DBS Check: No
  • Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD, Surrey

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More about this employer

Business Support Team Leader - Planning

What makes Elmbridge different?

The planning, environmental health and licensing teams at Elmbridge are supported by a service wide Business Support Team. This team is made up of talented, passionate people, determined to do their best work for Elmbridge. We are recruiting 2 team leaders, each with a particular discipline focus to manage part of the Business Support team responsible for providing administrative and technical support.  

As one of the team leaders in the Business Support Team, you will each manage a competitive team who are responsible for processing the administration and technical functions of Planning and Environmental Health. Each team varies in the work they do; however, the overall goal is to support the wider Planning and Environmental Health department.

You will have experience in Planning or Environmental Health. You may currently be working as a technical officer and are looking for the next stage in your career. Any experience of line managing is a bonus, however, not essential; you will be fully supported and mentored in this area.

These roles are new and as a result of a re-structure. You will be working closely with the Business Support Manager and your respective team leaders on various projects as well as overseeing the day to day management of your own team.

You will need to be enthusiastic, proactive and keen to take on new challenges. As you would expect, excellent communication skills are important, as well as the ability to remain calm with customers who may be angry or upset.  Your ability to understand and clearly explain complex rules will be important.

About us

We know we ask a lot, but the good news is that we give a lot too.

Learning and development:  We will support you on that journey by creating a bespoke learning and development plan for you.

Flexibility:  We know hybrid working is here to stay and we will discuss the right mix of home and office for you.

Wellbeing: When you thrive Elmbridge thrives, which is why we have developed a strong and varied wellbeing programme for our employees.

The package: Not forgetting our excellent pension and ‘Thrive’ package of employee benefits and discounts with various local businesses. There is also free employee parking and you get your birthday day off

If you would like to talk to us about the role, please give Danni our Business Manager a call on 01372 474781.

What are you waiting for?

Closing date: 3 February 2023 9am

Interview date: 13 February 2023

How to Apply

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process. 


To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Apply Now