Business Analyst
  • Employer: Liverpool City Council
  • Reference: LCC03735
  • Published: Mon 16/01/2023, 12:01 PM
  • Closing on: Mon 30/01/2023, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 35 hours per week
  • Salary: £41,496 - £46,549
  • DBS Check: No
  • Location: Liverpool City Council, Merseyside

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Business Analyst

Liverpool City Council is recruiting a Business Analyst for two years to support the business analysis, project delivery and development skills required across a number of the improvement plan projects.

The Business Analyst is a key analytical role working in the Design and Strategy section within Liverpool City Council’s ICT Department, the ideal candidate will have proven experience of crafting and developing solutions requirements that meet and exceed the business requirements.

The Design team consists of Technical Architects, Service Analysts and Business Analysts delivering solutions and designs across the whole range of Council services, driving efficiencies and innovation across the Authority and all its users.

The main responsibilities and duties of the role include:

  • Take full responsibility for the business analysis phase of the project lifecycle and act as a key contact for customers and senior managers throughout this phase.
  • Lead and deliver all aspects of strategic improvement and change activity in a defined functional discipline or cross-business process.
  • Identify the best-fit business analysis approach such as Lean, six sigma etc. to ensure business analysis outputs meet the needs of programmes and projects.
  • To embed a 'business improvement' way of working at all levels of the organisation that delivers sustainable improvement including improved customer satisfaction, increased revenues, and decreased costs.
  • Produce comprehensive, cross-functional ‘as-is’ business process documentation to identify current processes and responsibilities as well as more effective, efficient ‘to-be’ processes to allow customers and stakeholder to visualise and understand suggested improvements.
  • Produce detailed documentation such as Statement of Requirements to fully capture customer requirements as part of a project or operational change.
  • Present Business Analysis findings to the customer, key stakeholders, and senior management.
  • Liaise with Technical Design professionals to ensure proposed solutions meet with customer requirements and expectations

The right candidate should have the following attributes:

  • Able to use a variety of documentation methods and templates to ensure requirements are captured clearly and without risk of ambiguity. Take ownership of these documents to ensure they remain fully fit for purpose.
  • Present Business Analysis findings to the customer, key stakeholders and senior management.
  • Take accountability for final customer sign off of Business Analysis activities including documentation produced by Service Analysts.
  • Lead on the delivery and documentation of post implementation benefit reviews.

Design and Strategy is a dynamic place to be, no two days are the same and the work is always exciting and multifaceted. The goal is simple ! To provide the best possible solutions and service to the staff and Public of Liverpool City Council. By designing, introducing and supporting innovative, effective and efficient solutions for the City.

If you would like any further information about the role or the team, please contact Mark Hulme, Head of the ICT Projects & Programmes on or 07900700929.

To apply for this post, please submit your CV and supporting statement that outlines how you meet the essential criteria to Acknowledgement of receipt will be confirmed.


How to Apply

Follow the link to be directed to the Liverpool City Council Website where you will find details of how to apply!

Apply Now