The mission of the City of London Corporation is clear. We want to provide great services to everyone who lives and works here, so it is essential that we are able to achieve our Business Rate and Council Tax collection targets. And with you on our team, we will be able to do just that.
Working collaboratively with our customers, you will handle the administration, billing, collection, and recovery of revenues including NNDR. Whether conversing with customers on the phone, in person or via written correspondence, you will work in-line with the relevant legislation, taking ownership of follow-up actions such as preparing refunds and issuing reminders.
We want to help our customers pay what they owe before enforcement actions are taken, so you will thrive here if you have good numeracy and written skills. Working towards an IRRV qualification, you will ideally have experience of working in a Revenues environment. Above all else, we will expect you to have excellent communication and diplomacy skills.
In return, you can look forward to a competitive benefits package, plus excellent career opportunities.