Collection & Recovery Processing Officer
£22,777 - £24,054
Permanent 

The Revenues and Benefits Service has an exciting opportunity to recruit a new Collection & Recovery Processing Officer within the Debt and Income Maximisation Team. This is an exciting time to join us as we develop an enhanced team committed to developing our colleagues and encouraging personal growth, in conjunction with a flexible working approach so everyone can thrive in an inclusive
and open environment.

The successful candidate will work collaboratively within an excellent team, responsible for the analysis of debt, to maximise revenue for the Council. In addition, you will be responsible for responding to customers in relation to enquiries within appropriate deadlines.

You can expect to join highly dedicated teams and work with skilled and committed managers to take forward our ambitious and exciting change programme. Focussed on continuous improvement and quality services you will work in a supportive environment, with a strong leadership team, giving stability, direction and energy to the service and making a difference.

We have embraced new ways of working and hybrid working between home and office will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Our technology platform and equipment allow you to connect and collaborate remotely which requires that you have in place good connectivity. This will be discussed during the recruitment process if support is required.

You will find more details about the role in the job description and what we are looking for from you in the person specification. In return we believe in ensuring staff are well looked after, staff wellbeing is a priority for us and regularly promoted, as are professional support and continuous professional development.

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.