This Vacancy has closed.
Community Care Officer Level 2 - OT Service Duty Team
  • Employer: Lincolnshire County Council
  • Reference: 18148
  • Published: Mon 06/03/2023, 14:48 PM
  • Closing on: Mon 20/03/2023, 23:48 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £28,371 - £31,099
  • DBS Check: Enhanced
  • Location: Lincolnshire

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Community Care Officer Level 2 - OT Service Duty Team

An exciting opportunity has arisen for an occupational therapy duty worker to work as part of a newly formed OT duty team.  

The duty process is the 'front door' for the OT service and as such is the first step in the client's journey.

This is an exciting time to be involved in the occupational therapy duty team as it is a new team within the service. 

About The Role

The Duty Team Community Care Officers are the first point of contact for service users with the LCC OT Team. The team gather accurate information remotely to assess service users’ needs and requirements before either providing the required advice and guidance or assigning cases needing comprehensive OT assessment to the relevant team box, documenting clear clinical reasoning.

You will be developing links and working relationships with other therapy services to ensure the right service is involved at the right time and in an effective and timely manner.

Through a proportionate duty assessment, you will determine cases appropriate for direct provision of equipment and will progress as appropriate.

This position will ideally be based from Lancaster House. However, there could be agreement to work from the Gainsborough office or from home (once training is complete).

About You

Although experience within an Adult Care position would be beneficial, it is far from essential as we can provide training on the technical elements of the role.

What is essential for this role is;

  • Excellent communication skills, this is a remote role so mindfulness of communication is paramount.
  • Excellent active listening skills, you must be able to hear what is not being said too.
  • Advanced questioning skills.
  • An open, approachable and honest outlook.
  • A self-starter, who can manage their own time and workload effectively.

A full person specification is available within the attached Job Description.  

About The Team

Our locality teams consist of an OT Lead Practitioner, Advanced Practitioners, Occupational Therapists and Community Care Officers. Team members undertake functional assessments (including moving and handling), provide equipment and recommend environmental adaptations, using a strength-based approach to support individuals to meet their outcomes and to maximise their independence.

Our Offer

This is an unmissable opportunity to join our dedicated and highly experienced team, where you will benefit from on-going support and guidance to aid you in your journey towards meeting your goals within this highly rewarding service. 

Along with a competitive salary we are offering;

  • A Contributory pension
  • Comprehensive benefits package including excellent discount schemes and cycle to work
  • Flexible working policies
  • Career progression opportunities
  • A generous annual leave entitlement plus the option to buy more

Further details can be found in our rewards and benefits brochure.

What Next

If you would like an open and informal discussion regards this role then please contact; Nicole Wallis via email

PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Applications Close on 20/03/2023 and interviews will be held on or after 28/03/2023.