Senior Revenues & Recovery Officer

Post No: 12752 & 44269

Salary: Starting from £22,369 to £26,845 p.a. (plus £1,342.25 recruitment incentive payable after successful completion of probation period) 

Grade: Grade 3/4

Hours: 37 hours per week

Based at Portland House

Closing date: 16th April 2023

Interviews: week commencing 1st May 2023

Would you like the opportunity to become a senior officer within the busy Revenues & Recovery Team at Adur & Worthing Councils that deals with the billing, collection and enforcement of Council Tax and Business Rates?

Income from Council Tax and Business Rates is an increasingly important element of the money that the Council requires to finance the services that it provides for local residents and businesses, in respect of approximately 84,000 properties, across both councils.

We are looking for an experienced person who is energetic and enthusiastic with appropriate legislative knowledge and IT skills to help the team leader ensure that the high work volumes are organised effectively, updating accounts and dealing with complex queries.  You will be customer-focused helping residents and businesses in writing, face-to-face and by telephone.

You will need good mathematical and analytical skills and be able to deal with complex matters both by post and email in an assertive but empathetic manner.  Experience of working in a local authority Revenues & Recovery environment is essential although further appropriate training will be provided.  

The successful candidate will be subject to a Basic DBS clearance and three years employment referencing. 

Benefits of working for Adur & Worthing Councils

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.  This includes:

• Generous leave entitlement; a minimum of 25 days + Bank Holiday entitlement
• Local Government Pension
• Training & development
• Occupational Health
• Employee Assistance Programme (EAP)
• Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.