Customer Services Officer

Community Contact Centre
 

Career grade 10-9  

£21,575 to £24,496 per annum

37 hours per week  

This is an exciting opportunity to join our busy, fast paced customer driven Community Contact Centre. You will be striving to deliver excellent customer service to members of the public, regardless of access channel, i.e. face to face, phone, email or web services to proactively resolve customer issues, dealing with enquiries involving all council services including Council Tax, Housing Benefits, Homelessness, Parking, Environmental Health, Waste and Recycling.  

You will need to have excellent customer service skills and experience of working with the public and enjoy working as part of a team.  We will provide all the training and development you need to fulfil the role.  You will be expected to work in our offices in Hastings Town Centre and occasionally work from home.  If you want a role which is varied and fast paced, if you possess excellent communication and IT skills and want to make a difference, then this is the job for you! 

Closing Date: 29/03/2023 at 12:00pm

Interview Date: 12/04/2023 

Previous applicants need not apply.