The role

We are looking for someone who can support the delivery of Here for You.

Here for You is a personalised referral for newly diagnosed breast cancer patients - primary and secondary.  It provides timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.

This is an exciting time to join the team as we’re looking to expand UK wide. We are committed to making access to Breast Cancer Now services more streamlined and are looking for someone who is proactive and comfortable with multi-tasking.

This role is vital as you will be responsible for day-to-day operations and supporting our Here for You volunteers. You will be acting as a first point of contact for healthcare professionals and will be speaking with people affected by breast cancer on the phone about our services.

This role is offered on a fixed-term contract until 31 July 2024.

About you

You’ll be passionate about supporting people affected by breast cancer.

You will have excellent communication skills, especially by phone and Teams. You will also be a good listener who enjoys working in a patient led environment.

You will be highly organised, with the ability to adapt to changing circumstances. You will have experience in supporting and training volunteers as well as building positive relationships with people from different backgrounds, including people affected by breast cancer and across UK wide teams.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.  

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.  

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.  

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

Although this role is primarily based in one of our four offices (Cardiff, Glasgow, London or Sheffield), our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

Please submit your application via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please email Recruitment@breastcancernow.org in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 27 March 2023 at 11:59pm

Interview date Thursday 6 April 2023 (virtual)