Salary: £53,897 - £65,350
Job Grade: Level 5 Zone 2
Work Location: Unit 1B, Berol House, 25 Ashley Road, London, N17 9LJ with opportunity for home/remote working
Hours per week: 36
Contract Type: Permanent
Closing date: Sunday 2nd April 2023, 23:59
Interviews to be held: TBC
Alternative flexible working options available/open to discussion

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Employed by the London Borough of Camden the Change Programme Manager will be based in North London Waste Authority (NLWA), serving Camden and six other north London boroughs.

About the role

The Change Programme Manager role is an essential role delivering NLWA’s Change Landscape / Plan which will need to be developed, established and agreed with key stakeholders internally and externally to the organisation such as internal NLWA teams, NLHPP, London Energy Ltd, Borough officers and Members.

The Change Landscape will need to incorporate and/or consider risks in London Energy Ltd and NLHPP, when agreeing mitigations and deliverables required to achieve the outcomes in Operational / Strategic Plans. It will need to factor in financial, people, delivery and operational challenges. There will be a need to deliver multiple complex change projects by utilising exceptional change management skills and navigating a complex stakeholder dynamic across over 3 organisations, over 15 suppliers and varying internal teams. It is expected for the postholder to deliver the short (next 2 years), mid (2-3 years) and long term (5 years +) change priorities for the organisation, where these priorities are periodically tracked / managed through gates / review points.

The postholder will spearhead the change programme through enabling work streams for design and delivery phases and ensure that all safety, quality, cost, programmes, and work stream targets are secured and comply / align to NLWA’s Strategic plans. The postholder will be required to define the change strategy, output scope and integration requirements, Identifying the required outputs, defining the programmes of work, and planning the execution of those plans to deliver the required outputs for each programme enabling work stream up to and including handover

The postholder will lead and drive the effective implementation of a safety management system in the programme delivery team that results in the effective management of safety across the programme and create the appropriate safety culture. Ensure that there is appropriate management of all third parties and stakeholders affecting the delivery of the programme and that accurate information is maintained relating to the delivery programme and maintain effective forecasting, cost management, risk management and project reporting on a periodic basis

The postholder will be required to promote a vision in equality of opportunity, social inclusion, fair employment, and environmental sustainability, creating open, inclusive, and engaging environment within NLWA and across stakeholders, customers, and supply chain. Work closely with the Risk, Project Management, Governance, wider Portfolio Management, Finance and HR functions to prioritise viable change plans for practical delivery. This would include working closely with the NLHPP, London Energy Ltd to manage integrated risks and their respective mitigations and cultivating an inclusive approach for delivery of change across the organisation and be Innovative in using data-driven approaches to managing and assure change delivery.

About You  

To be successful in this role you will need to have a high level of knowledge and understanding relating to contractual issues in a project environment, legal aspects, financial control, and procurement processes and a high level of knowledge and understanding relating to planning and project management tools and techniques

You will be qualified to degree, or equivalent qualification

Have a deep awareness of safety issues in an operational / project delivery environment or equivalent and have a Strong, strategic mindset with the ability to deliver results including experience of delivery of large, complex organisational / major programme strategy considering corporate risks

You will be experienced in presenting complex information in a simple way to technical / non-technical / senior / non-senior people and influencing central and/or local government officers toward a successful outcome

You will have experience of successful complex project / programme or portfolio delivery (>£10m) and management of complex multi-million-pound programmes of work from initial scoping through to handover. You will be able to deliver through a range of stakeholders to achieve favourable results, building effective relationships with, and influencing, directors and management internally and outside the organisation

You will have the ability to proactively work through changing governmental policy, particularly post-pandemic and post-Brexit, experience of leading a change programme in a complex system / organisation, have a “can-do” attitude in a politically motivated environment and experience of establishing project / programme plans, business cases and delivering to completion

You will need to take a collaborative approach, as your work will involve dealing with all members of the NLWA team and helping to ensure the systems work well for individuals.

You will have good analytical and reporting skills and an ability to understand and implement processes and have proven experience in planning and delivering to deadlines, including strong communication and influencing others to contribute to a mutually beneficial outcome.

For more information regarding this role please refer to the job profile.

About NLWA

Our mission is to preserve resources and the environment for future generations by exemplary planning, innovation and communication in managing north London’s waste.

We serve two million residents in seven boroughs and run communications and engagement campaigns to help them reduce their rubbish and recycle more. We campaign for government and industry action to reduce unnecessary single-use items, encourage reuse and repair and promote effective recycling.

To help tackle the climate emergency and to prevent rubbish going to landfill, we are building the greenest Energy Recovery Facility in the country and modern recycling facilities at the Edmonton EcoPark, through the North London Heat and Power Project.

Working for NLWA

The post-holder will work for NLWA and be based at NLWA’s office in Tottenham Hale but be employed by London Borough of Camden through whom NLWA staff are employed. The North London Heat and Power Project is located at Edmonton EcoPark.

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine our corporate services, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk
At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE or copy and