This Vacancy has closed.
Housing Options Officer
  • Employer: Woking Borough Council
  • Reference: PEOP/23/233210
  • Published: Fri 17/03/2023, 16:38 PM
  • Closing on: Mon 03/04/2023, 23:55 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £26,814 per annum plus a flexible benefits allowance of £1,881 per annum (pay award pending)
  • DBS Check: Enhanced
  • Location: Woking, Surrey

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Housing Options Officer

Our Housing Options Team is a busy, thriving team who are constantly working towards creating a community free of homelessness.  We provide advice, information and assistance with all housing issues within the Borough.

We are looking for a motivated and enthusiastic individual to become part of the team. Whilst previous experience would be welcome, full training will be provided for the right candidate.

You will advise and support clients in navigating housing situations and will enable mediation between tenants and landlords and within families in order to prevent homelessness.  The job also includes producing advisory literature regarding housing issues, creating reports for Senior Officers, and stepping in to secure appropriate emergency accommodation.

As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS).  Assistance will be given by the Council and further details will be in the job application pack. A full driver’s licence is also required.

The Council offers in return a generous flexi time scheme with the ability to take up to two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.  As assessment may be required.  If you have any queries or would like to discuss this further, please contact the Human Resources team.

For an informal discussion about this post, please contact Bettina Gresham (Housing Options Team Leader) on 01483 743834.

Closing date: 3 April 2023 - 23.55pm

Interview dates: 18 April 2023 & 20 April 2023