- Employer: Hertfordshire County Council
- Reference: HCC22598
- Published: Thu 23/03/2023, 14:03 PM
- Closing on: Fri 31/03/2023, 23:59 PM
- Working Pattern: Full Time
- Hours: 37 hours per week
- Salary: £27,344 with the opportunity to progress to a maximum of £30,151
- DBS Check: Enhanced
- Location: Hertfordshire
More InformationMore about this employer
Turnaround Intervention Coordinator
Do you enjoy working with young people providing them with opportunities to improve their social, emotional and mental wellbeing and do you thrive as a team-player and enjoy using your initiative to work independently?
As a Turnaround Intervention Coordinator, you will support earlier intervention and improve outcomes for young people at risk of entering the criminal justice system.
You will prepare for specific tasks and prioritise immediate requirements for the day or the week, referring to a manager for undertaking non-standard work to support effective service delivery.
You will be expected to receive and respond to everyday enquiries from key stakeholders, escalating requests outside own knowledge to the appropriate person.
You will liaise with more senior staff member in order to review referrals including clarification of facts and resolution of queries/problems, escalating more complex issues, as appropriate, for management direction and support.
You will make full use of a range of computerised systems including e-mail, LCS, EHM and other information sources to gather, respond to and accurately record information to support the audit and quality assurance of the service. This will include monitoring, processing and processing financial information and data
You will maintain accurate and comprehensive case management information using specified electronic databases and spreadsheets, provide reports and assist in compiling information such as statutory returns, manage and track expenditure.
you will attend regular meetings along with colleagues, management and other professionals and to support the aims and objectives of the service.
You will enjoy a varied and challenging role, in a busy, friendly team. If you enjoy working with young people and looking to work alongside a team of professionals and work closely with a multi-agency group, then this is the role for you.
- Good level of education: GCSE, A-level or Vocational equivalent. May be working towards a professional qualification
- Clear understanding of the relevant work practices, processes and procedures relevant to the area.
- Knowledge of particular social care, health, and wellbeing area and proven practical application in a similar environment, with knowledge of working systems, processes and procedures.
- Ability to plan and organise own work over short timescales and across routine and familiar tasks and processes or experience in planning and organising own work and the work of others in the delivery of key practical activities across short timescales.
- Can express self clearly and with accuracy, both in writing and verbally, in order to give and receive information effectively and intelligibly to a range of different colleagues or customers.