Civil Enforcement/Parking Enforcement Officer
  • Employer: Tunbridge Wells Borough Council
  • Reference: FPP/23/234222
  • Published: Mon 27/03/2023, 13:50 PM
  • Closing on: Fri 30/06/2023, 23:56 PM
  • Working Pattern: Full Time, Weekends
  • Hours: 37 hours per week, The Enforcement Team operates 7 days a week from 7.30am to 7pm including weekends and bank holidays.
  • Salary: £21,720 per annum plus a market supplement of £2,000
  • DBS Check: Yes
  • Location: Town Hall, Kent

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Civil Enforcement/Parking Enforcement Officer

If you like being out and about in the fresh air during the day, in a work environment where no two days are the same, then this is the job for you.

You will be joining a dedicated and professional team who help to keep traffic flowing across the borough.  You will be part of a supportive team and each day you will be making your own decisions in a variety of situations.

The job has its challenges and dealing with these brings the reward of knowing that you have done a good job and that you are making a real difference to the local community.

No previous experience is necessary, you will receive full and comprehensive training to carry out the role.  What we do ask for is a can-do attitude, good judgement skills and a sense of fairness and attention to detail.

You will find yourself in regular contact with members of the public who will be asking for your help with many different questions, not just about parking, but also about where places and attractions are and how to get there.  A commitment to providing great customer service and good communication skills are essential.

Generally, you will be patrolling by yourself, on foot or in a vehicle, and be in regular contact with your team throughout the day.  When on foot, you will walk a number of miles each day, so a reasonable level of fitness is needed.

You will normally work 7.4 hours a day, 5 days a week which will include regular weekend working.  Daily shifts normally take place between 7.30am and 7pm on a two-week cycle.

This post is subject to a satisfactory standard DBS check. 

Additional benefits for this post include 22 days annual leave (increasing to 27 days after 5 years continuous Local Government service), plus an additional day in December.  Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme, as well as invaluable training opportunities for continuing professional development. 

To find out more take a look at the Job Description and Person Specification below.  For an informal discussion about this post, you can contact Richard Ward, Enforcement Manager, on 01892 554168 or by email:

Our competency framework describes what's expected from our employees in terms of attitudes and behaviours. To view our core competencies, click here

To stay up to date with our latest vacancies and what it’s like to work here you can follow us on twitter @TWBC_Jobs and LinkedIn @TWellsCouncil

How to Apply

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.


Please follow the link below to submit your application.


Equal Opportunities


Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.




The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.

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