
- Employer: Richmond upon Thames & Wandsworth Borough Council
- Reference: randw/TP/621/5643
- Published: Wed 29/03/2023, 14:41 PM
- Closing on: Thu 18/04/2024, 0:59 AM
- Working Pattern: Flexible Hours
- Hours: 0.0 hours per week
- Salary: From £16.49-£ 19.98 per hour Depending on Skills, Knowledge and Experience
- DBS Check: Yes
- Location: Orleans House Gallery
Vacancy Location
More Information
Casual Front of House Officer
- Are you looking for working arrangements that enhance your work-life balance?
- Do you enjoy delivering excellent customer service in thriving cultural venue?
- Do you like working as part of small team to complete a varied list of day-to-day operational duties?
The Front of House Team for Orleans House Gallery and Richmond Arts Service provide a crucial role in ensuring visitors have an enjoyable and safe visit to a beautiful cultural space situated just off the banks of the Thames in Twickenham.
The Front of House Officer (Casual) will provide ad hoc cover for the existing team of 4 Front of House Officers (2.5 FTE) and will assist in providing additional support for special events. It will include weekend and evening working.
- Maintain day to day safe, secure operations that also allow for the delivery of focussed high quality and innovative creative engagement activities.
- Ensure that the Front Desk, gallery spaces and other key points are staffed, wherever necessary, and all personnel maintain safe communication and follow policy best practice on personal safety issues.
- Be responsible for the presentation of the Orleans House site and building, and to assist with functions and hires as necessary.
- You will have experience of working in a customer focused environment, ideally within a public or cultural building.
- You must understand the importance of working within agreed operating procedures and be an ambassador for onsite Health and Safety.
- You will be willing to receive training in Health and Safety procedures.
- Open to receive further training in areas such as customer service.
Please register, submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team on 0208 871 8825 or recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
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