About Shepherds Bush Housing Group:

We’re a forward-thinking housing group in the heart of west London. Since we started in 1968 our ethos has remained the same: to provide affordable homes and services that build communities.

Here at Shepherds Bush Housing Group, we are passionate about what we do and apply our innovative outlook to find new ways to invest in people, communities and residents.

We offer careers that are both exciting and rewarding. We’re looking for people who bring a variety of different skills and experiences to help us continue to make a difference to the local communities we work within.

This is a unique opportunity to work for an award winning organisation and genuinely contribute to the achievement of our corporate aims and objectives.

About The Role:

To sell shared ownership properties, achieving or exceeding agreed personal sales targets for the shared ownership and private sale products and other low-cost income generating schemes were necessary.

To progress sales and carry out other tasks as directed by the sales manager.

To represent SBHG and the BEWEST brand in a professional manner and promote the SBHG. brand and SO product as a Brand Ambassador, with a 2 day in office and 1 day on site presence.

Key Responsibilities:

• You will be able to demonstrate previous experience and proven track record within the residential housing market or front end customer facing role with proven track record of having exceeded KPIs and targets.
• Have a cultured approach to working with a willingness to understand the team and company wider targets.
• Respond to all enquiries in a timely and professional manner and convert sales to meet team targets in line with service level agreements and market turnaround timeframes. Ensure all new enquires are registered onto the sales CRM system in line with KPI targets.
• Ensure that all homes are sold or let within targets and timeframes, and ensure programme targets are met by carrying out the following: - Set up, coordinate and attend viewings of all our schemes, as well as open days/evenings, when required at short notice
• Deliver reservations, exchanges and completed sale in accordance with the site-specific sales and team targets.
• Select applicants in accordance with The Group's Shared Ownership Allocation & Selection Policy - Work closely with mortgage advisors ensuring applicants are able to afford home ownership, are creditworthy and fully understand the concept of the low cost home ownership or any other initiative that they are undertaking whilst keeping up to date with GLA restrictions and regulations around the SO scheme and other low cost housing schemes. Please see the job description for a full breakdown of duties and requirements.

About You:

• You will be totally committed to delivering excellent customer experience
• Ability to manage own time and prioritise workload
• Highly organised with excellent numerical skills and written skills, including experience of preparing accurate reports with excellent attention to detail.
• Continuous improvement: delivers efficiency in addition to effectiveness
• Strong team player, builds relationships and consults with others, quickly establishes trust and credibility with both internal employees and external customers
• Robust and prepared to lead from the front
• Diplomatic and challenging with the ability to influence others
• Proactive and Confident approach to work with a positive outlook
• Works in a high speed constantly changing working environment

What We Can Offer You:

• Competitive salary of circa £31,000 and up to £10,000 commission
• 28 days annual leave, rising with service (plus bank holidays, Christmas and Easter)
• A contributory pension scheme
• Flexible working
• Simply Health cash plan and a choice of flexible benefits
• Exciting opportunities for learning and career development
• A job with social purpose
• A great office location in the heart of leafy Chiswick, close to local shops and amenities
• Excellent access to all TFL networks, 2 minutes’ walk from Turnham Green Station

We reserve the right to close this vacancy early if enough applications are received.