This Vacancy has closed.

Home Energy Advice Officer

  • Employer: Camden Council
  • Reference: 1916
  • Published: Mon 22/05/2023, 16:40 PM
  • Closing on: Wed 21/06/2023, 16:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £30,000 - £39,999
  • DBS Check: No
  • Workplace: On-Site
  • Location: London

Vacancy Location

More Information

More about this employer

Home Energy Advice Officer

Starting salary: £33,789

Job Level: Level 3, Zone 1

Work Location: Holmes Road Depot, Kentish Town, London

Hours per week: 36, Full-time

Contract type: 1 Year Fixed-Term Contract

Closing date: Tuesday, 06th June 2023 at 23:59 PM

Interviews to be held: TBC

Alternative flexible working options available / open to discussion 

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.


About us

In Camden we are committed to working together to make our borough the best place to live, work, study and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities and nobody gets left behind.

The post holder will deliver Camden’s Well and Warm service to support vulnerable residents who are struggling with their energy bills.

The role

This role is playing an integral part in Camden Council’s work on alleviating fuel poverty in the borough at a time when rising energy costs make such support even more vital.

You will deliver Camden’s Well and Warm home energy advice and support service for council tenants and other residents in the Council’s stock. You will work with tenants and residents to help reduce energy bills, alleviate fuel debt, and apply for any grants or discounts for which they may be eligible.

A key part of the role is to advise residents on practical changes they can make to save money and reduce energy costs. You will also play an important role in promoting the importance of keeping warm for good health, linking residents to appropriate services.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About you

The ideal candidate will have experience of supporting residents and influencing them to make behavioral changes to reduce energy costs. You will also have experience of undertaking home energy advice visits.

Ideally, you will have an understanding of the issues associated with providing services to residents who may be vulnerable / have high support needs, and have knowledge of domestic energy efficiency, energy billing issues and relevant support available.

A Qualification of NVQ level 3 Energy Awareness 6281-01 or equivalent is desirable but not essential.

Due to the nature of this role, you will need to be able to communicate with local residents and build an excellent rapport, ensuring you keep a good level of professionalism at all times. 

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting our communities, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit '' to see full details of our benefits.

Additional information

To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser:

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.


Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit ''.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at or post to 5 Pancras Square, London, N1C 4AG.