This Vacancy has closed.

Business Support Officer Apprentice (Licensing)

  • Employer: Winchester City Council
  • Reference: WCC/23/241866
  • Published: Wed 24/05/2023, 11:21 AM
  • Closing on: Sun 18/06/2023, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £17,082
  • DBS Check: No
  • Workplace: On-Site
  • Location: Winchester, Southampton, Hampshire, Basingstoke, Andover

Vacancy Location

More Information

Business Support Officer Apprentice (Licensing)

Contract Type: 18 months

Salary: Starting salary £17,082

Hours: 37 hours per week (includes 1 day per week study time with Eastleigh College.  Note: 1 day a week working from home may be available after an initial induction period by mutual agreement.

Location: Winchester City Council, Colebrook St, Winchester SO23 9LJ

Closing Date – 18 June 2023

Interview Date – early July 2023 (tbc)


The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire.  The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market.

Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents. There are bustling market towns, each with their own distinct characters, and Whitely with its state-of-the-art shopping and leisure facilities.  We are also the official gateway to the South Downs National Park with its quiet hamlets and beautiful countryside.


We are seeking a motivated individual to join our Licensing Team.  So if you are looking for a career which gives you the opportunity to join a dedicated local authority regulatory service that provides enables you to work within a supportive environment and assist in your career development then we’d like to hear from you.

You will be the main point of contact for our customers, providing advice on subjects ranging from matters of taxi, premises, gambling licensing, public health funerals, and in support of the wider Environmental health functions.  You will also provide administrative support to the team to ensure that records are accurate and up to date.  The work is broad exciting, sometimes challenging and rewarding.

Excellent communication and customer care skills are essential as is a good attention to detail.  You must have an empathetic, helpful but impartial approach, together with an aptitude for problem solving. You must possess good IT skills and an understanding of the role of different Council Departments would be a benefit. Full training will be given.


Winchester City Council’s apprenticeship scheme offers a valuable alternative career path to full time college or university study, with the aim of developing well-rounded, administrators with transferable skills and valuable work experience in the public sector.  

This apprenticeship scheme is a great way to gain valuable work experience while working towards a recognised qualification. Your time will be spent studying with Eastleigh College and working within the Licensing Team where you will have the opportunity to put your new skills to the test and learn about this diverse areas of our business. The council will fully support you in your learning and 20% ‘off the job’ training.

Further information on the apprenticeship can be found Here.


We offer an a excellent salary and benefits package, including 26 days annual leave, flexible working and membership of the Local Government Pension Scheme. The cost of your course will be fully funded through the Apprenticeship Levy with no cost to yourself. 


4 GCSEs at Grade C/4 or higher including Maths and English.


  • Have an interest in business and administration
  • Respect confidentiality
  • Maturity and professionalism
  • Be willing to undertake a comprehensive study programme as set by Eastleigh College
  • Enthusiasm to work
  • Good time keeping
  • Good team work ethic
  • Good communication skills
  • Good organisational skills
  • Good at listening and working on advice
  • Adhere to council policies
  • IT literate – knowledge  of MS Office including Word, Excel and Outlook

Note: You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject. Further note, prior relevant experience may be considered.

For an informal discussion please contact Caro, Stefanczuk, Licensing Manager on 01962 848188 or David Ingram, Service Lead – Public Protection on 01962 848479.