Why Lancaster?

We’re an award-winning, kind and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places.

The Role

We are looking for 4 people to join our team to help provide engaging experiences for visitors at our vibrant and busy museums (Lancaster City Museum & Lancaster Maritime Museum). You will need to be keen to roll up your sleeves, have a strong dedication to delivering exceptional customer care through teamwork, flexibility and hard work in a friendly environment.

Really good local knowledge would be an advantage, as would an interest in local history. You will need to be able to work between our sites and all of the roles involve some weekend working.

Some of the duties of this role include:

• Engaging with visitors to ensure that the museum is a welcoming and enjoyable place to visit.
• Supporting all museum operations and activities to ensure visitors gain the best possible experience of their visit to the museum.
• Working within the reception, shop, café and other public areas.
• Ensuring the security of the museum, collections, staff & visitors.
• Cleaning exhibits and public areas.
• Supporting the care and presentation of the collections

Positions available include:

MA1: 15.38 hour per week (days of work include Tuesdays, Fridays, Saturdays & Sundays)

MA2: 15.38 hours per week (days of work include Mondays, Fridays, Saturdays & Sundays)

MA3: 20.5 hours per week (days of work include Mondays, Fridays, Saturdays & Sundays)

MA4: 9 hours per week (days of work include Saturdays & Sundays)

Please see below for an attachment of the working patterns for these roles. 

Please indicate on your application which post(s) you would like to be considered for.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

Generous annual leave allowance

Local Government Pension Scheme

A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Provisional interview date: Friday 6th October.