2 year fixed term contract
Cherwell District Council is looking to fill a post based within the Housing Needs Team, which will play an important role in meeting our duties under the Homeless Reduction Act 2017 and in delivering excellent housing services for all our residents.
The role is responsible for dealing with customers who are homeless or threatened with homelessness. Managing initial enquiries directly from customers and from partner agencies, assessing housing need and providing front line advice on housing and other related services.
You should be self-motivated, enthusiastic and pro-active in your approach to work with good organisational skills. You should also have excellent IT skills together with the ability to set up and interrogate manual and computerised systems. To succeed in this challenging role you will be someone who enjoys working with people from a variety of backgrounds, have excellent communication skills and a commitment to continuous improvement.
Previous experience of working in a housing role and with the public, knowledge of office procedures together with the ability to work methodically and as part of a busy team is essential.
The Council is an equal opportunities employer and has flexible working practices.
- A generous annual leave entitlement
- Opportunity to join the Local Government Pension Scheme
- Discounted childcare voucher scheme
- Cycle to work scheme (after one years’ service)
- Incremental pay award (after one years’ service and successful performance appraisal)
Closing date: Midday Tuesday 11 December 2018.
Interview date: Tuesday 18 December 2018.
For more information please contact Alison Adkins, Housing Team Leader on 01295 221677.
To download an application pack and apply for the post, please visit the council’s intranet or contact the Human Resources Department on 01295 221767.
Internal candidates appointed will remain with their home authority if recruited to a shared post.
“Cherwell District Council and South Northamptonshire are committed to safeguarding children, young people and vulnerable adults”.