Compliance & Quality Officer
Post No: 41934
Salary: From £24,313 to £28,785 per annum
Grade: Grade 5
Hours: 37 hours per week
Location: Portland House
Closing date: Monday 22 April 2019
Interviews to be held: Thursday 09 May 2019
This exciting and challenging role within the busy Revenues and Benefits Service at Adur & Worthing Councils will ensure that team members receive comprehensive training and support in order that service provision is consistently accurate and of the highest quality.
In addition, the post holder will collate and analyse statistics, consider changing legislation and test new software functionality to help produce, update and maintain training materials in order that the service enhances its procedures and working practices to help and improve the service provided to residents.
We are looking for an experienced individual with a good practical knowledge of Council Tax, Business Rates, Housing Benefit and Council Tax Support who is energetic and enthusiastic with a customer-focused approach. Demonstrable training/mentoring skills, a flexible “can do” attitude, plus good communication and interpersonal skills are essential.
You will be able to adapt to changing demands and pressures working to deadlines, and possess good mathematical, written and IT skills.
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees
- Very generous leave entitlement; a minimum of 25 days pro rata + Bank holidays
- Generous sick pay entitlement
- Local Government Pension
- Training & development
- Child care subsidies
- Occupational Health
- Employee Assistance Programme (EAP)
- Flexible working options
- Eyesight tests
- Discounted Massages on site
- Staff discounts and offers
- Leisure centre membership discounts and offers
- Worthing Theatres discounts and offers
- Staff Social Club events