1 permanent post
2 fixed term posts (2 years)
You will ensure that the collection of council tax and business rates is maintained to high standards in accordance with government legislation and council procedures. You will be responsible for undertaking the recovery of arrears and progressing cases to court where council tax and business rate debts have not been paid following reminders and final notices issued by the council.
Working in a front line service you will need to have good communication skills and a working knowledge of debt recovery as well as council tax and business rates billing.
Daily duties will include proactively pursuing the collection of outstanding council tax and business rates, negotiating and setting up payment arrangements, investigating enquiries to bring about satisfactory resolutions and providing general advice to customers on debt matters including the signposting to more specialist debt and money advice.
We may be able to offer flexible working arrangements, including homeworking, which may be considered after demonstrating and maintaining consistently high standards and considering the service needs.
Interviews will be held on Tuesday 13th August