About the London Borough of Tower Hamlets
Tower Hamlets is oneof the most diverse boroughs within London delivering significant economicgrowth alongside a rapidly expanding population, in locations such as CanaryWharf, Poplar Riverside and the City Fringe.
Alongside this, the borough benefitsfrom the amazingly rich history of East London and an abundance of heritageassets such as the Tower of London, Island Gardens and Victoria Park.
Tower Hamlets willsee the most significant increase in population and jobs in the country overthe next two decades. In a borough that is growing and changing so quickly, aplanned and coordinated approach to delivering the right type of housing,infrastructure and place-making is vital. To this end, the Council has an ambitiousaffordable housing programme and are planning for more health facilities,increasing primary and secondary school places and improving green spaces,transport connections, community facilities and other elements of the borough’sinfrastructure.
OurStrategic Plan places the quality of both our homes and the services we deliverto residents at the centre of our corporate objectives and the ALMO ClientOfficer will play a key role in ensuring that we achieve them. Clienting theTower Hamlets Homes (THH), the Council’s ALMO is pivotal in ensuring that theALMO is aligned to the council’s wider strategic objectives especially todeliver best possible housing services to residents, securing fire safety, andimproving the council’s physical assets.
Thisis an ideal opportunity for an experienced enthusiastic housing professionwishing to undertake a varied yet challenging role to:
work closely with other officers in the team to ensure co-ordinated service delivery and an excellent housing management service is provided to all the boroughs tenants and leaseholders.
provide the ALMO Client Team with the skills and project management support it requires to ensure compliance with the Management Agreement, Service Level Agreements and continuous improvement.
assist the efficient management and maintenance of the Council’s housing stock.
provide the Council with the performance and management support it requires delivering a robust client function in respect of Tower Hamlets Homes (THH).
To contribute to the content of THH’s Business Plan (including targets relating to performance, housing investment and improvement, and outcomes.
We arecommitted to creating great places that make our communities proud to live inand that can be enjoyed, now and long into the future. To help us achieve thiswe are ideally looking for someone with demonstrable partnerships experience ina strategic housing local authority environment. You will be positive with a proactive attitude whichhelp build relations with colleagues, THH, residents and with externalstakeholders, diligently applying yourself whilst being thorough and critical,maintaining a professional & positive working ethos. Requirements
This post is open to candidates with appropriateknowledge, skills and experience to fulfil the job description and personspecification attached to the role.