Fixed term contract until March 2022
Closing date: Sunday 14th July 2019 at 11.30pm
Do you have considerable experience of supporting and managing staff in an advice, support or welfare work environment involving people with multiple and complex needs? Then join Shelter as Team Leader – Housing First and you could soon be playing a vital role within our Housing First service in Birmingham which is funded by the West Midlands Combined Authority (WMCA).
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About Housing First
Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals with multiple and complex needs to begin recovery and move away from homelessness. It operates on the principle that if a person has a safe, secure home they are in the best position to address any other challenges they may have. Our aim in this innovative service is to ensure that people with complex needs are accommodated safely without the requirement to be ‘housing ready’. We will also link them with appropriate services, even where they may have been previously excluded.
About the role
Making sure the team at our Birmingham hub delivers an excellent service that helps our clients to access services they need and build confidence and trust that results in better, sustainable engagement is the challenge here. You’ll also be responsible for managing our Peer Mentors, as well as the Housing First Navigators who provide person centred coaching, housing related support, information and advice to clients of the WMCA Housing First pilot. Allocating referrals and working with the Service Manager and Commissioners to identify gaps in provision and examples of positive and negative practice in service delivery will be important too. And, when it comes to helping to mobilise and promote the service’s delivery within the city, again, we’ll count on you.
You’ll need strong experience of multi-agency working at a supervisory or management level and an understanding of the safeguarding framework. You’ll also need a proven ability to work in partnership and engage with stakeholders at all levels, plus knowledge of the difficulties faced by individuals with complex needs accessing local services. Forward thinking and flexible you will actively support the introduction of new ideas, methods and processes. Sound knowledge of at least two of the following is also required: homelessness, mental health, offending and substance use.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Housing First team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.