This Vacancy has closed.
Housing Hub Support Officer (Administration)
  • Employer: Surrey Heath Borough Council
  • Reference: DBE/19/103832
  • Published: Thu 11/07/2019, 14:30 PM
  • Closing on: Mon 29/07/2019, 23:55 PM
  • Working Pattern: Job-Share, Part Time
  • Hours: 16 hours per week, Wednesday, Thursday and Friday
  • Salary: £24,166 - £28,388 per annum (pro-rata)
  • DBS Check: No
  • Location: Surrey Heath House, Camberley, Surrey

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Housing Hub Support Officer (Administration)


Permanent Contract


Hours                        16 per week (Wednesday, Thursday and Friday)

Salary range            £24,166 - £28,388 per annum (pro rata)

Grade                        SH04


The Council’s Housing Hub provides homelessness and housing advice services, administers the Council’s Housing Register and runs a Home Improvement Agency, providing Disabled Facilities Grants and other services to support vulnerable residents in their homes.

To provide the administrative support that underpins the delivery of these services we are looking for a Housing Hub Support Officer to be responsible for:

  • Managing the processes for Housing Register applications, including receiving and assessing forms, arranging home visits and medical appointments and advising customers on all aspects of their application
  • Ordering works, maintaining financial records, checking invoices and arranging payments 
  • Managing supplies of forms, leaflets and other customer information and other general office duties.

With previous office experience the right candidate will have proven office administration skills and be a competent and confident IT user. They will be able to work accurately and quickly with confidential information and be an excellent communicator both within the team, and with customers and partner organisations.

A generous benefits package includes; a minimum of 24 days’ annual leave, Local Government Pension Scheme; free parking;

For an informal discussion, please contact Paul Hobbs, Housing Hub Team Leader on 01276 707294,

Closing date:             Monday 29th July 2019

Interview date:          6th and 7th August 2019


Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community.

Due to high levels of interest and applications for this position, we reserve the right to close this before 29th July 2019.  We advise that you submit your application as early as possible.


How to Apply

Please apply online via the link provided. Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability, please call 01276 707396 to discuss any reasonable adjustments that may be made to accommodate your individual requirements. Please note: All successful applicants will be subject to pre-employment checks in line with BPSS guidelines, which includes standard identification, referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed. For the best chance of successful application, please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CV’s submitted without a fully completed application form. If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date. If you have any further enquiries please email or telephone 01276 707396. For technical issues, please contact Jobsgopublic directly.

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