This Vacancy has closed.
Programme Delivery Lead
  • Employer: Royal Borough of Kensington and Chelsea Council
  • Reference: RBKC/19/104514
  • Published: Fri 19/07/2019, 11:55 AM
  • Closing on: Tue 06/08/2019, 12:00 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £43,300 - £58,500
  • DBS Check: No
  • Location: Royal Borough of Kensington & Chelsea - Town Hall, Hornton Street, Kensington & Chelsea

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Programme Delivery Lead

Kensington and Chelsea are looking to appoint an effective programme team leader. The department you will be working in is responsible for housing, communities and improving the lives of local residents. This includes landlord services and estate management, planning, refurbishment, advice and support to help maintain healthy and safe homes. A significant part of work is focussed on creating stronger communities, by working with local residents on recovery following the Grenfell tragedy.  

In response to London’s affordable homes crisis, Kensington and Chelsea are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. The housing team also work closely with affordable housing providers and other agencies to manage homelessness and provide support to older residents to live independently.  

The Role:
There is no tragedy which has touched the heart of all levels of government and society in quite the same way as the Grenfell Tower fire: nor one which will have such lasting and profound impact for so many. Lancaster West Estate is home to 800 households, making it one of the largest estates in London. The Lancaster West Estate Neighbourhood Team was created to provide high-quality housing management services and play a pivotal role in the community’s recovery for years to come. We’re dedicated to meeting the broader needs of our residents and making a difference to people’s lives.

You will play a vital role in the process of recovery and supporting those affected by the Grenfell fire to reach long term stability, as we deliver our vision of a model 21st century social housing estate. Working hand in hand with local residents and resident associations, you’ll co-design services that will develop the area into a model community. Using your public sector housing experience, you’ll work with leaseholders, residents and resident associations to promote and facilitate resident communication and engagement.

Role Responsibilities:
This role will not come without its challenges – the borough is aware of the need to rebuild trust with an entire community. The team will need to tackle complex and diverse issues as they emerge, with integrity, judgement and a strong sense of purpose.

From a technical point of view, we’ll expect you to have a great understanding of the importance of user-centred design to meet the needs and expectations of a diverse community. You’ll have an excellent track record for project delivery, budget management and experience of modern contracting and SMART procurement.

We’ll look to you to design briefs, specifications, tender documents and contracts, so excellent analytical and written communication skills are essential.  You’ll work effectively with a range of stakeholders to establish and lead multi-disciplinary teams to deliver our projects to time, budget and resident satisfaction. From assisting with the preparation of asset investment planning, to determining programme of works and budgets, you’ll manage the operational delivery of projects from inception to final accounts.

Above all, you'll be driven by the passion to make a difference, inspire trust and have an empowering approach that gets the very best out of people. Furthermore, you will be sensitive and empathetic to the varied needs of individuals, their families and communities. 

However, this role is not for the faint hearted. It provides a once-in-a-career opportunity to make a meaningful and lasting difference to a diverse and vibrant West London community.

Application Process:
We have made the application process as straightforward as possible and just ask that you complete our online application form with an attached CV and a supporting statement.
For informal enquiries, please contact Rosemeena Khankhara at JGP, on 020 7427 8254 or email

  • Closing date: 12.00 noon, Tuesday 6thAugust 2019
  • Long listing and short telephone interviews will be taken throughout the campaign
  • Council Interviews: w/c 12th August 2019

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