Business Improvement Officer - Care & Support
£24,279 per annum
28 hours per week
The Care and Support Directorate has a portfolio of over 2,500 homes, 190 staff and specialises in the provision of - retirement housing including extra care, a range of supported housing services to meet the needs of vulnerable young people, young parents, homeless, domestic abuse, and much more.
Our vision - To take a customer focused approach to the provision of care, support & housing and providing a dynamic, scalable, and proactive service focused around a number of core offerings which "provides homes and services that empower people to live the lives they want."
Our purpose - To deliver services which meet the housing, care and support needs of the most vulnerable and socially excluded individuals in our communities.
Our approach - To work in partnership with customers and stakeholders to deliver excellent care and support services, all underpinned by choice, equality and independence.
This is an exciting time to join A2Dominion and be part of the Group's £20m change programme, Fit for the Future, which is transforming the way we work and significantly improving the services we deliver to our customers.
Do you have experience implementing service improvements and developing policies and procedures?
If so, I have the perfect role for you!
We are currently looking to recruit a Business Improvement Officer who will support the Business Improvement Manager to develop quality initiatives and improvement in care and support services with a key focus on performance, compliance, robust policies and procedures.
You will be responsible for the process of developing, reviewing and updating Policies and Procedures in line with sector updates and assigned timescales and the Group's Impact Assessment Programme. You will support the Business Improvement Manager with Resident and Staff Consultation and researching changes and developments within the industry.
This role will involve you working with our services within Care and Support, supporting Project Managers to achieve projects in line with the Group's overall objectives and Business Plan.
Your primary focus will be on service improvement.
To be successful, you will have experience of policy writing, supporting project management and delivery. Able to work effectively and diligently at a fast pace and meet tight deadlines.
If you feel you have what it takes to deliver the above and add real value to the team, please apply now for immediate consideration.
Rewards and Benefits
As an employee of A2Dominion, we want you to feel fairly rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you. All permanent members of staff receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Employees are usually provided with grace days to cover the period between Christmas and New Year, and you will also receive 25 days annual leave.
Closing Date: Sunday 4th August 2019
Interviews: Thursday 15th August
The Group is committed to equality of opportunity. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for
Business Improvement Officer Winchester Office GBP 24,279.00 - 24,279.00 per annum Permanent We are a residential property group with a social purpose. Our vision is to improve people�s lives through high quality homes and services. Whilst we take a commercial approach to housebuilding, we reinvest all of our profits into building more new homes and supporting the communities where we work. We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to housebuilding, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers. As an employee of A2Dominion, we want you to feel fairly rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. All permanent members of staff receive a generous annual allowance of up to �300 to use towards health and lifestyle benefits for both you and your family. You are also provided with discounted childcare vouchers and cycling equipment throughout the year, and you pay for them by monthly salary deductions. Employees are usually provided with grace days to cover the period between Christmas and New Year, in 2018 we have increased it to 4 days, half a day more than the usual three and a half grace days. On top of all of this you will also receive 25 days annual leave.