26.51 HEO Commercial Performance and Information Manager

Job summary

The DBS is seeking a Commercial Performance and Information Manager to support the organisations commercial requirements across a range of categories.

As a member of the Finance and Corporate Commercial team, the post holder will work collaboratively with commercial colleagues and wider stakeholders to support the effective delivery of commercial activity. The role will contribute to delivering commercial excellence by supporting the use of commercial systems and management information to improve process efficiency, strengthen controls, ensure compliance, and enable effective decision‑making.

The post holder will make effective use of commercial systems and data to support performance reporting, information management, and transparency. They will assist in maintaining and developing accurate and reliable commercial information, producing management information and dashboards, and supporting insight that informs commercial planning, strategy development, and assurance activities.

You will contribute to ensuring that all commercial activity is delivered in line with public accountability expectations, procurement regulations (including the Public Contracts Regulations 2015 and, where applicable, the Procurement Act 2023), government policy, and relevant professional standards.

The role forms part of the wider Home Office Commercial community, and the post holder will be expected to build effective working relationships with colleagues across the Home Office and, where appropriate, the Cabinet Office. This will support compliance, continuous improvement, and the maintenance of DBS’s strong commercial reputation

While working as part of a wider team, the post holder will be expected to work independently to prioritise and manage their own workload, deliver to deadlines, and respond flexibly to changing operational demands.

Job description

As a Commercial Performance and Information Manager you will support the organisation in reducing unnecessary spend and deliver Value for Money through commercial activities. You will liaise at appropriate levels across the organisation to offer advice to assist in managing commercial activity. Your responsibilities will include:

• Provide commercial support to senior commercial colleagues across new procurement activity, contract management, and supplier management, ensuring compliance with DBS, Home Office and Cabinet Office commercial policies, procurement regulations, and procurement law.
• Contribute to the end‑to‑end procurement lifecycle for goods and services, supporting the development of requirements, options analysis, routes to market, and the management of risk, benefits, and Social Value, ensuring contracts are delivered to agreed cost, quality, and performance standards.
• Support the Commercial Specialist to maintain clear and robust audit trails for each requirement, embracing continuous improvement and adapting to new ways of working, including the automation of request and approval processes.
• Contribute to business‑as‑usual commercial activity, including system administration, query resolution, purchase order management, reporting requirements, contract handover, and support for business continuity planning.
• Support the effective operation and ongoing improvement of commercial systems and digital capabilities, ensuring they are functional, aligned with best practice, meet user needs, and enable robust controls and compliance.
• Coordinate systems, reporting, and data activity to translate business requirements into practical solutions within agreed timelines, working with digital and system partners to deliver efficiencies and commercial value.
• Collect, collate, cleanse, analyse, and interpret commercial data to produce meaningful and actionable insights, contributing to a range of management reports and responses to information requests, including for senior stakeholders.
• Act as a point of contact for internal stakeholders and external suppliers, building effective relationships to ensure requirements remain on track, risks are identified early, and mitigations are agreed.
• Support senior colleagues (G6, G7, SEO) in developing commercial approaches where required, identifying opportunities to maximise value, reduce risk, and aggregate demand, including opportunities to collaborate with other government departments.
• Support the commercial management of suppliers and new contracts and assist with effective handover to contract managers.
• Monitor and help mitigate commercial and contractual risk to reduce the likelihood of service failure or reputational damage.
• Support senior colleagues in raising awareness and understanding of commercial policy across business areas, maintaining awareness of developments in procurement policy and relevant commercial case law.
• Research, encourage, and apply new ideas and ways of working, including reviewing existing and future contracts to promote best practice, value for money, and alignment with organisational priorities.

Person specification

Essential Criteria

• Excellent organisational skills to manage competing priorities and deadlines.
• Resilience when working under pressure and proven ability of working within a team environment to deliver successful outcomes at pace and within a changing environment.
• Strong written and verbal communication skills.
• Experience of delivering against multiple priorities and meeting deadlines.
• Experience of working in a focussed manner, managing competing priorities and stakeholders
• Has technical experience in developing, designing and implementing new systems
• Has experience in data management and analysis
• Willingness to study towards CIPS (Chartered Institute of Procurement & Supply) level 4 qualification (or equivalent)

Desirable Criteria

• Knowledge of MS Office based products specifically Excel, Outlook and SharePoint, whilst also demonstrating skills in utilising digital tools to support delivery of wider objectives.
• Understanding of working with CCS frameworks and associated development of Schedules, Statement of Works, Statement of Requirements, Milestones.
• Previous experience in a commercial or contract/supplier management role.
• You work well as part of a team and strive to ensure the team pulls together and is effective.
• Experience of building relationships with customers, suppliers and internal stakeholders.
• Exposure to commercial activities, either through working in a commercial team or supplier management or strong transferrable stakeholder management skills.
• Willingness to progress towards CIPS Level 5 (or equivalent).
• Awareness of the Gov.uk Sourcing Playbook, the Contract Management Professional Standards and all associated policies and the obligation on DBS Commercial to support DBS in achieving compliance with all governance.
• You will have completed (or be willing to complete) “foundation” level in the Contract Management Capability Programme and will be working through Transforming Public Procurement training to ensure we are compliant with The Procurement Act 2023.

To view the DBS Recruitment and On-boarding Privacy Notice, please click the link below:

DBS Recruitment and On-boarding Privacy Notice - GOV.UK (www.gov.uk)

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Benefits

Alongside your salary of £36,444, Disclosure & Barring Service contributes £10,557 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The DBS offers a number of excellent benefits for its employees. These can include:

• Generous annual leave entitlement
• Excellent maternity, paternity and adoption schemes (after a qualifying period)
• Commitment to the health and wellbeing of our employees
• Employee Assistance Programme
• Flexible working opportunities
• Eyecare voucher scheme
• Occupational Health Service including referrals for counselling and physiotherapy
• 24/7 Counselling and Wellbeing Service
• A Civil Service Pension with an employer contribution of 28.97%

The DBS vision and purpose is to make people safer by being a visible, trusted and influential organisation, providing an outstanding quality of service to all our customers and partners, where our people understand the important safeguarding contributions they make and feel proud to work here. To do this, the DBS is committed to being an employer that is able to attract, develop, retain and engage diverse talent that is representative of the communities we serve, and to be an organisation providing outstanding service to all our existing and new customers, who are diverse and have a range of different needs. We want all our staff to be able to bring their ‘whole self’ to work.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply for this role, please provide a CV and Personal Statement of no more than 750 words outlining how your skills and experiences meet the requirements of the role, including all essential and desirable criteria.

In addition, you will also be asked to provide 250-word statement showcasing the following Civil Service Behaviour

• Communicating and influencing

For all candidates who are successful at the initial sifting stage, you will be invited to attend a behaviour based interview process which will be held virtually.

The aim of the panel interview will be to assess your ability to demonstrate the following behaviours:

• Developing Self & Others
• Managing a Quality Service
• Delivering at Pace

Recruitment Timeline:

The following timetable outlines indicative dates. Please note, these dates may be subject to change without prior notice.

Closing date: 11/05/2026 at 10am

The initial candidate sift is due to take place week commencing 11/05/2026. Interviews are due to take place week commencing ​18/05/2026​.

Whilst we will endeavour to provide some flexibility with regards to dates wherever possible, it is unlikely that we will be able to offer an alternative date once an appointment has been scheduled.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DBS People Support Team
• Email : DBSPeopleSupportTeam@dbs.gov.uk

Recruitment team

• Email : DBSPeopleSupportTeam@dbs.gov.uk

Attachments

Commercial Performance and Information Manager FINAL Opens in new window (docx, 449kB)Success Profiles - Candidate Overview Opens in new window (pdf, 635kB)