4215 - Support Officer to Head of Strategy and Operations (Housing and Regeneration)

Job summary

The postholder will work in the Housing and Regeneration Directorate within the Welsh Government.

The Head of Housing and Regeneration Strategy and Operations is a key strategic role working across the Housing and Regeneration Directorate to help the government meet its housing and regeneration ambitions. The work of the Head of Strategy and Operations includes strategic communications, economic analysis, corporate governance, finance management, government business, business planning and resourcing. The team is also responsible for the development and oversight of cross-cutting strategy and legislation.

Job description

This role will support the Head of Strategy and Operations as part of workplace adjustments for the current postholder, supporting them to undertake their duties including diary and email management, support with notetaking at meetings as required and acting as the main point of contact for team members and senior leaders working with the Head of Strategy and Operations. As the role is specifically linked to the holder of the Head of Strategy and Operations role, the postholder will provide support in whatever senior leadership role they undertake in the organisation.

Person specification

• Inbox management and prioritisation for the Head of Strategy and Operations, including replying to emails on their behalf and ensuring urgent requests are actioned.
• Diary management and prioritisation for the Head of Strategy and Operations, including setting up virtual and in person meetings, following the preferences and ways of working of the Head of Strategy and Operations.
• Where required taking notes and actions of meetings accompanying the Head of Strategy and Operations to senior leadership meetings and operational meetings with the branches the Head of Strategy and Operations leads.
• Acting as the first point of contact for any enquiries for the Head of Strategy and Operations for team members and senior leaders across the organisation
• Acting as first point of contact for the Head of Strategy and Operations in case of emergency, notifying colleagues if they are taken unwell and managing their inbox and diary in case of absence.
• Manage the file management on behalf of the Head of Strategy and Operations to ensure a robust audit trail of sensitive operational and strategic papers.
• Model the social model of disability in promoting accessibility and inclusion, ensuring the work preferences and adjustments of the Head of Strategy and Operations are taken into account by team members and senior leaders

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Delivering at Pace
• Making Effective Decisions

Benefits

Alongside your salary of £27,302, Welsh Government contributes £7,909 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Civil Service Pension Scheme - A Civil Service pension with an employer contribution of 28.97%
• 31 days annual leave (pro-rated for part time)
• Training and development opportunities
• Cycle2Work Scheme
• Smart Working flexible working arrangement
• Green Car Scheme (subject to availability)

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Please see advert for further details on the criteria

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:2 stage processStage 1Application FormStage 2Interview

Sift

In the event of a large number of applications, we may apply one or more of the following measures:

• An initial sift against Experience 2. Candidates who pass the initial sift may either progress to a full sift or be progressed directly to assessment/interview.
• We may increase the minimum score required to pass the sift.

Reserve List

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Strategy and Operations Unit
• Email : EAHRDDCGDGTA@gov.wales

Recruitment team

• Email : ResourcingHub@gov.wales

Further information

We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.

If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales. Please ensure that you refer to the vacancy reference number.

If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk