4240 - Leadership Engagement and Events Officer x 3

Job summary

Academi Wales is transitioning to Arwain - Wales National School for Government, supporting the development of confident, capable and connected leaders across One Welsh Public Service. Through leadership programmes, conferences, schools, coaching, board development and collaborative learning, Arwain brings together public service leaders from across Wales to improve outcomes for citizens and communities.

The Leadership Engagement and Events Teams are responsible for planning and delivering leadership training and a portfolio of high-profile national events and leadership programmes, including Summer School, Winter School, board leadership events, conferences, leadership forums and development programmes.

The Leadership Engagement and Events Officers will play a pivotal role in the planning, coordination and delivery of leadership events and learning programmes across Wales.

Job description

Working as part of a small and agile team, postholders will ensure events are professionally organised, accessible, bilingual and customer-focused, providing an excellent participant experience from initial enquiry through to post-event evaluation.

The role combines event management, stakeholder engagement, customer service, financial administration and operational delivery.

We are actively seeking leadership engagement and event specialists, with an ability to contribute effectively within a high performing team. You will be involved in designing, developing and delivering engagement activities (online and in person) which will support leaders to develop in a range of leadership and development models, programmes and workshops. The successful candidates will be expected to work across Wales; this will include overnight stays.

The ideal candidate will be enthusiastic, self-motivated, innovative and creative, with the ability to inspire leaders from diverse backgrounds to develop through our engagement activities and events. They will be an excellent communicator who can multitask in a dynamic environment with changing demands, including finance and procurement, application processing and sifting, developing literature and online resources, communications and marketing. They will need to be both proactive and responsive before, during and after engagement activities and events, determining what support is needed in the moment. They will also provide feedback and insights to the wider Academi Wales team to inform future business planning.

Person specification

Postholders will undertake a range of the responsibilities below, depending on the requirements of the team to which they are assigned. They may not be responsible for every task listed, but priorities can change according to business needs:

Event Planning and Delivery

• Coordinate the end-to-end delivery of multiple leadership events, conferences, programmes and engagement activities simultaneously.
• Manage event logistics, including venues, digital platforms, accessibility requirements and supplier arrangements.
• Support the design and delivery of impactful leadership events for diverse audience groups across the Welsh public service and third sector.
• Develop and coordinate event literature, promotional materials and participant information that is accurate, accessible and bilingual.
• Contribute to service improvements, new initiatives and more effective ways of working.

Stakeholder and Partner Engagement

• Build and maintain effective relationships with public service organisations, partners, facilitators and suppliers.
• Promote events and engagement opportunities to maximise participation and impact.
• Act as a key contact for stakeholder enquiries, providing professional and timely support.
• Support marketing and engagement campaigns to increase awareness of leadership development opportunities.

Programme Coordination, Administration and Financial Management

• Deliver efficient administrative support for leadership events and engagement activities, including liaising with suppliers and contractors to ensure services are delivered effectively.
• Maintain accurate records, databases and booking systems
• Coordinate meetings, prepare documentation and support programme governance activities.
• Liaise with the business team to process purchase orders, invoices and payments in accordance with organisational procedures, monitoring event expenditure and supporting value-for-money delivery.
• Ensure collection of participant and stakeholder feedback to measure event effectiveness, to support continuous improvement and future planning.

Network Development

• Build stakeholder and participant networks with partners to strengthen engagement across the Welsh public service and third sector.
• Support the development of leadership networks and alumni engagement activities collaborating with Customer Insights.
• Facilitate opportunities for collaboration, knowledge sharing and peer learning across sectors.
• Model positive leadership behaviours and actively maintain personal and professional development.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £30,754, Welsh Government contributes £8,909 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

All Welsh Government staff are members of the Civil Service, and as a result are eligible for:

• A Civil Service pension with an employer contribution of 28.97%
• 31 days annual leave (pro-rated for part time)
• training and development opportunities
• Cycle2Work Scheme
• Smart Working flexible working arrangement
• Green Car Scheme (subject to availability)

If you are an active Civil Service Pension member you can continue your membership throughout your employment with us.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Please apply to see further details on criteria.

Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.

The selection process and stages are:

Number of Stages:2 stage processStage 1Application FormStage 2Interview

Sift

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Experience 1.

Only candidates who meet the required standard will progress to a full sift against the remaining application criteria.

Interview arrangements

Interviews will be held remotely via Microsoft Teams. Following the full sift, candidates will be ranked in total score order and the top-scoring applicants will be invited to interview.

A 5-minute presentation will form part of the interview and will be assessed against Managing a Quality Service. Further information will be provided to candidates if they are invited to interview. Candidates may use slides or present verbally.

Reserve List

A reserve list may be held for this opportunity. Any candidate who is successful in being offered reserve status will remain on the reserve list for 12 months.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : People & Places
• Email : AW.LeadershipEvents@gov.wales

Recruitment team

• Email : ResourcingHub@gov.wales

Further information

We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.

If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email complaints@gov.wales. Please ensure that you refer to the vacancy reference number.

If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: info@csc.gov.uk