Account Manager (Ref: 14220)

Job summary

Please refer to Job Description

Job description

This is an exciting opportunity to join our public sector design studio as an account manager, managing client accounts and ensuring successful delivery of creative projects. This role combines account management with project coordination

At Design102 we have always believed our differences help us to make a difference. This means we are an inclusive employer. We value difference of all kinds and encourage applications from talented candidates – whatever your identity, background or circumstances

We are a unique central government creative studio working on projects that make a difference to people’s lives. You will be responsible for managing accounts and maintaining long-lasting relationships with a variety of clients across departments and high-profile policy areas.

We are looking for a talented, enthusiastic and experienced account manager to join our team. This is a hybrid account / project management role where you will be managing day-to-day project activity, liaising with clients, working with designers and lots more

The role is London-based and requires office attendance in line with Ministry of Justice expectations

You will be expected to ensure you deliver a defined level of chargeable hours of work per week.

Main responsibilities will include:

• managing a portfolio of high profile / larger accounts and be the lead point of contact for matters specific to your clients
• building and maintaining strong, long-lasting client relationships
• preparing design, video and strategic planning quotes and schedules for client approval, liaising with the design, artworking, video and strategy managers and traffic team
• meeting clients for briefings and presenting creative concepts discussing work schedules and status knowledgeably and confidently
• sense and content checking materials supplied at all stages of development
• project managing the successful delivery of creative jobs, working closely with creatives and ensuring that the outputs meet client needs and budget
• Identify and engage prospective clients to drive new business growth through strategic outreach and relationship-building.

Personal skills

• proven account / project management and relationship building skills experience of working within the creative industry and a thorough understanding of budgets, production and timeframes
• highly self-motivated with a polite, friendly and diplomatic manner
• demonstrated ability to communicate, present and influence credibly and effectively at all levels
• experience in delivering client-focused solutions based on customer needs
• proven ability to manage multiple projects at a time while paying strict attention to detail, deadlines and budget
• good commercial awareness to monitor cost effectiveness of in-house service delivery
• excellent verbal, written and presentation skills

Essential requirements:

• Experience working within a busy agency environment, managing multiple projects and clients simultaneously.
• Proven track record of effectively managing and liaising with high-profile clients
• Ability to engage and manage relationships with a wide range of stakeholders
• Strong strategic planning skills with the ability to think ahead, anticipate challenges, and develop creative solutions using the Design102 creative team.
• Experience project managing complex multi-disciplinary creative projects.
• Competent in identifying project risks and implementing mitigation strategies to ensure overall project success.

Your application should include your CV and a statement of suitability to the role.

You can find out more about us at design102.co.uk

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together
• Seeing the Big Picture

Benefits

Alongside your salary of £40,014, Ministry of Justice contributes £11,592 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/14220?entityId=14220