Articulate 360 Accessibility Specialist

Job summary

Are you an experienced eLearning designer with strong Articulate 360 skills?

Are you interested in learning about accessibility, assistive software and universal design for learning?

The Accessibility Standards and Strategy Team is creating an inclusive culture within DWP, by empowering colleagues so they deliver products, services and internal communications, which are accessible, inclusive and comply with accessibility legislation.

We research, document and share best practice to educate DWP. We monitor, document and report on compliance across our services and hold teams accountable when they do not meet the standards expected of any Public Sector Body.

We are looking for an Articulate 360 Specialist to join our established team and help us to continue our mission and ensure the highest levels of digital accessibility for both our customers and colleagues in DWP.

The first year of this post will include intensive training in digital accessibility. If you already have experience in accessibility, this will be an advantage.

Job description

You will work in the Accessibility Standards and Strategy Team to create eLearning products and provide consultancy and training for our learning and development teams. You will:

• Engage in a 1-year development programme to ensure you have a high level of knowledge about digital accessibility, assistive software and related legislation and standards
• Create high quality, engaging eLearning products about disability, accessibility and inclusion
• Consult with Learning and Development teams, to help them create accessible eLearning products
• Deliver training sessions on accessibility in eLearning
• Engage with and contribute to the cross-government Accessibility Learning Design network.

Roles and responsibilities:

• Raise awareness and provide support, training and auditing to improve accessibility of eLearning products.
• Create and deliver training on how to create accessible Storyline, Rise and multimedia products.
• Test eLearning and multimedia products with assistive software.
• Keep up to date with technological developments and take responsibility for own professional development.

Candidates must be able and willing to travel occasionally, to meet business needs. This would be within a reasonable geographic range and with plenty of notice.

Person specification

When giving details in your CV you should highlight your experience in line with essential criteria below:

• Lead criterion: Skilled in using Articulate 360, particularly Storyline and Rise.
• Experience of developing eLearning within an ADDIE, SAM or Agile model.
• Awareness of digital accessibility and inclusive design.
• Excellent written and verbal communication skills.
• Self-motivation and strong time management skills.

If you would like to learn more about the role, please contact aisha.gultasab@dwp.gov.uk.

Technical skills

We'll assess you against these technical skills during the selection process:

• Articulate 360: Storyline and Rise

Benefits

Alongside your salary of £38,772, Department for Work and Pensions contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

New entrants to the Civil Service will join on band minimum.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.

Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.

Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Applications must include:

1. A completed Personal Details application form.

2. A curriculum vitae including education, professional qualifications and full employment history, giving details of key achievements in line with essential criteria listed in the Person Specification.

When uploading your CV, do not include personal information or links to any webpages or profiles that identifies you. This means we can recruit based on your knowledge and skills, and not background, gender or ethnicity. Take out references to your name/title, age, sex, email address, postal address, telephone number or nationality/immigration status.

When giving details of your redacted CV, you should therefore include details of the work and projects that you have been involved in, and your role therein.

Stage 2: Technical assessment

Candidates will be invited to complete an internal technical assessment to demonstrate Articulate 360 skills and to assess your abilities and knowledge against the lead criterion.

Candidates who pass the technical assessment will progress to a full sift.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Stage 2: Interview

If you’re successful at technical assessment stage and full sift stages, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria and technical skill.

Questions in Advance

To help you prepare and settle into the interview you will be sent the experience and technical skills-based questions in advance of the interview, 7 days prior to your interview.

These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and technical abilities. Candidates should be asked further probing questions if their response is deemed to require further information to determine suitability for the role.

Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.

Interviews will take place from mid-July 2026. Interview dates to be confirmed.

Further Information

Find out more about Working for DWP

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Aisha Gultasab
• Email : aisha.gultasab@dwp.gov.uk

Recruitment team

• Email : digitalrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.

Attachments

DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)