ASB Manager

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you an experienced ASB professional with a passion for improving estates and communities where residents live? Can you work collaboratively with other professionals and stakeholders to manage multi-agency responses to tackling ASB and supporting both victims and perpetrators? Have you successfully managed teams of staff in a housing environment? If so we want to hear from you.

What’s the role?

Managing a team of ASB Officers and Domestic abuse specialists this role will oversee the Housing response to ASB on estates and properties Lewisham Council owns. Working closely with internal and external colleagues to provide a timely and appropriate response to resolving ASB and pro-actively working to prevent ASB from occurring. This role will ensure the Council meets it's obligations in the Regulator of Social Housing's consumer standards and manage performance against the Tenant Satisfaction Measures. Instilling trust and confidence in the Council's approach both with residents and other partners.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

You will have extensive experience of managing Housing and ASB at a management level and experience of utilising the powers available to local authorities to tackle ASB. You will have a passion for improving communities for our residents and work collaboratively to achieve that. You will build trust and confidence in the service both internally and externally. You will be organised and pro-active, able to produce good quality reports for a variety of audiences. You will have great people skills and experience of supporting and working alongside a diverse range of people.

Location

The job is primarily based in Laurence House but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• Relevant CIH Level 4 qualification
• Occasional work in evenings and weekends may be required
• The job is subject to a basic DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Clare Hopkins - clare.hopkins@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£57,495 - £59,574 per annum (P06)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email JobsAndSkills@lewisham.gov.uk and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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