field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>

Please apply online via the link provided.



Are you seeking a new challenge where you can truly make a difference? &nbsp;
If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team. Based in Croydon, you will support our&nbsp;Cheyham Park scheme in Surrey, with occasional travel to schemes across South West London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes.
Your responsibilities will include offering a front-line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving licence with access to your own vehicle and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.&nbsp;
What you’ll be doing&nbsp;
<ul>
<li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.&nbsp;</li>
<li>Deliver the service in line with agreed parameters for the role.&nbsp;</li>
<li>Provide a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li>
<li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.&nbsp;</li>
<li>Work closely with other agencies to ensure residents are able to access a full range of services and support.&nbsp;</li>
<li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.&nbsp;</li>
</ul>
What you’ll need&nbsp;
<ul>
<li>Understanding of the diverse needs of older people&nbsp;</li>
<li>Ability to develop partnership working internally and with other agencies to generate effective solutions to problems&nbsp;</li>
<li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team&nbsp;</li>
<li>Customer-focused and experience of providing excellent customer care&nbsp;</li>
<li>Ability to take responsibility for a scheme, the residents who live there and the service provided to them.</li>
<li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li>
<li>Ability to receive and respond to customer feedback and complaints professionally at all times&nbsp;</li>
<li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li>
</ul>
In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples.&nbsp;
Closing date: 7th October&nbsp;2025.
About us
At Southern Housing, our residents are at the&nbsp;heart&nbsp;of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
<ul>
<li>Pension</li>
<li>Life assurance</li>
<li>Healthcare cash plan</li>
<li>Eyecare &amp; dental</li>
<li>Birthday leave</li>
<li>Retailers&nbsp;discounts</li>
<li>Cycle to work</li>
<li>Buy &amp; sell annual leave</li>
<li>Season ticket loan</li>
<li>In-house academy &amp; career development</li>
<li>Flexible working</li>
</ul>
Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience&nbsp;and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6735/Application_Form_Guidance_Notes_July_2024.pdf" target="_blank">Application_Form_Guidance_Notes_July_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6736/Immigration_Asylum_and_Nationality_Act_2006_-_document_checks_updated_Apr22.doc" target="_blank">Immigration_Asylum_and_Nationality_Act_2006_-_document_checks_updated_Apr22</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6739/Homeless_Prevention_Officer_HH1232_May_2025.pdf" target="_blank">Homeless_Prevention_Officer_HH1232_May_2025</a></li>
</ul>

Please apply via the link provided.
Please note we do not accept CVs, an online application must be submitted.



Temporarily funded for 3 years
An exciting opportunity has arisen for a Homeless Prevention Officer to join our busy Housing Needs Team.
The emphasis of the post will be to prevent homelessness wherever possible by providing support for customers at threat of losing their homes in a range of situations, including negotiating with mortgage lenders, social and private landlords, and social and welfare support agencies, whilst taking into account the clients housing and support needs.
You will be working closely with housing needs officers to contribute to the decision-making process under the national legislation.
Experience of assessing needs and offering housing advice to the public, including achievement of appropriate solutions to housing needs problems is essential as is multi-agency and multi-disciplinary working in relation to housing needs.&nbsp; It is also essential you have experience of working with landlords to prevent evictions and to enable clients to access good quality private rented accommodation.
It is essential you have the ability to work under pressure in demanding situations, including working with customers in difficult and stressful circumstances.&nbsp; It is also essential you have the ability to work effectively as part of a team.
The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. This is an opportunity not to be missed.
If you meet the essential criteria and feel you have the passion and desire to work with us, we would love to hear from you.
For an informal discussion on the content of the job descriptions or person specification, please contact Cassandra Darling, Senior Housing Needs Officer, 01282 475835.

Homeless Prevention Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7350/NSO-JD-Sept-2025.pdf" target="_blank">NSO-JD-Sept-2025</a></li>
</ul>





Closing date - Sunday 19th October 2025
Interview date - w/c 27th October 2025
To apply for this role, please click the 'Apply' button above. If you do not have access to the internet please call (01962) 848 348 (24 hour line), quoting ref. 146.
The role
Winchester City Council is seeking to appoint a motivated and enthusiastic Neighbourhood Services Officer to join our dynamic Housing team, at a time when we are committed to focusing on reorganising our services to improve outcomes for our customers.
This is an opportunity to work within our local communities, across the 250 square miles of Winchester district, to support the management of safe and pleasant communal areas for our residents.
The successful candidate will be part of a team supporting the delivery of (non-technical) health and safety inspections and monitoring standards in communal areas of our council owned housing stock, including garage blocks and open spaces. You will provide a visible presence for our tenants and leaseholders, working with them and internal departments to maintain and improve standards.
The post holder will also be key in supporting the service with delivering on Consumer Standards.
What you will need to succeed
The successful candidate will be able to work effectively in a team, offer a proactive attitude and demonstrate a commitment to high standards for our customers. You will also be a good communicator, self-motivated, able to problem-solve and have a customer-centred approach to your work.
The role of the Neighbourhood Services Officer will include:
o Undertaking non-technical health and safety inspections in communal areas of our housing stock, including testing fire safety measures;
o Reporting repairs and other defects;
o Ensuring all communal areas remain safe and clear of obstructions and taking appropriate action to enforce this;
o Supporting the monitoring of cleaning and grounds maintenance contracts;
o Supporting residents with advice on matters relating to their block, including fire safety and use of communal areas;
o Liaising with and supporting other teams in respect of tenancy breaches;
o Contributing to the landlord’s health and safety compliance actions;
o Identifying estate improvement works.
Qualification &amp; other requirements for the role
o Previous experience of working in neighbourhood and estate management is desirable, as well as experience in working in a customer focused role.
o As this is a predominantly site-based role, candidates must be capable of meeting the physical and travel demands of the position.
o You will be required to wear a uniform and drive a fleet vehicle at work.
o You will also be subject to a Disclosure and Barring Service check.
If you are keen to make a difference and contribute to improving our services, we would like to hear from you.
For an informal conversation about the role, please contact Fiona Churcher at <a href="mailto:fchurcher@winchester.gov.uk" target="_blank">fchurcher@winchester.gov.uk</a>
We offer an excellent package of benefits, including:
o Employer paid health cash plan;
o Salary sacrifice scheme for cars and bikes;
o 26 days annual leave per year rising to 33 days, dependent on length of service;
o 13 days additional flexi leave per year (subject to operational requirements);
o Option to buy up to 5 days additional annual leave;
o Free parking (during work hours) at any Winchester Park and Ride;
o Membership to the Local Government Pension Scheme;
o Discounts at a range of major high street brands and the two leisure centres in the district;
o Season ticket loans;
o Excellent working environment;
o Support for continuous professional development.

Winchester City Council

Neighbourhood Services Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7381/LCC456_HIA_Assistant_Technical_Officer_2025.pdf" target="_blank">LCC456_HIA_Assistant_Technical_Officer_2025</a></li>
</ul>





The Role
An exciting opportunity has arisen for a part time Assistant Technical Officer based in the Council’s multi award winning Home Improvement Agency. The postholder will support the Technical Officers to deliver services aimed at supporting private sector vulnerable residents, undertaking repairs and disabled adaptations to their homes.
You will have experience of surveying residential properties and supervising building works. You should hold a minimum of a Higher National Qualification in a building related subject, or equivalent relevant experience.&nbsp;
The post holder will have the ability to work with minimal supervision and be capable of prioritising workloads. You will have direct contact with colleagues in other services, key partner organisations and members of the public.&nbsp; You will have excellent numeracy, keyboard and communication skills and will be committed to high standards of customer service.
A full current UK driving licence is essential, as the post holder will be required to carry out home visits throughout the district.&nbsp;
The hours of work for this position are 22.2 hours per week, flexible working hours between Monday to Friday 9.00 until 5.00 pm. This post will be classed as a hybrid worker with the ability to work from home and council sites within the district.
The successful applicant will be subject to an enhanced clearance with the Disclosure and Barring Service.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.&nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC&nbsp;

Lancaster City Council

HIA Assistant Technical Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7411/HRA_Compliance_Officer_-_Job_Description___Person_Specification.pdf" target="_blank">HRA_Compliance_Officer_-_Job_Description___Person_Specification</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Internal Applicants Only 

We are currently seeking a highly motivated, dedicated and diligent HRA Compliance Officer to play an integral role in ensuring our housing landlord health &amp; safety obligations are met. Focusing on the electrical and asbestos workstreams, you will be responsible for procuring and managing related contracts and programmes of work, delivering high quality services that offer value for money, supporting accurate data and performance reporting, and highlighting any areas of non-compliance.
You will need to have a relevant level 4 qualification (such as an HNC or HND in Compliance, Building or Surveying) or be working towards this, experience of statutory landlord compliance and servicing programmes in the social housing sector or a similar operating environment, and knowledge of contracting relationships and related quality standards. &nbsp;We understand you may currently be working in another department though so if you’ve got excellent organisational, analytical and communication skills, and the ability to address any gaps in your knowledge and experience swiftly, then we want to hear from you. &nbsp;&nbsp;
For an informal discussion about the role please contact Claire Wickens by email or Teams.
Interviews are scheduled for Friday 17th October.

Folkestone & Hythe District Council

HRA Compliance Officer (Internal Only)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7256/Regulatory_Compliance_Officer_-_Candidate_Pack.pdf" target="_blank">Regulatory_Compliance_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



An exciting opportunity has arisen to begin your career in housing regulations and join Dartford Borough Council’s Private Sector Housing Team as a Regulatory Compliance Officer! The Private Sector Housing Team’s role is to improve the standard of private sector properties through grant assistance, enforcement action, education and advice. The types of properties we deal with include HMOs, single dwellings, empty properties, blocks of flats and caravans. This 18-month fixed term post includes the undertaking of the Regulatory Compliance Officer Level 4 Apprenticeship (Housing) alongside your day-to-day role.
As a Regulatory Compliance Officer, you will support landlords and tenants, ensuring their homes meet health and safety standards. You will also support the Team in carrying out enforcement activities when necessary. This role involves assessing customer queries, compiling and evaluating evidence through research, intelligence and information gathering, conducting property visits, and providing advice, guidance and enforcement to ensure compliance with housing regulations. The diverse and dynamic nature of the work means that every case is different. Whether its investigating poor housing conditions and unlicensed HMOs or checking compliance with licence conditions and other regulatory requirements, this position will offer you the opportunity to develop a wide range of skills, knowledge and experience in the field.
You will be fully supported by the team and will have the opportunity to expand your knowledge and skills through both internal and external training. Over the course of your apprenticeship, you will develop the confidence to take on your own caseload under the guidance of senior officers. There is an expectation that twenty percent of the Officer’s time will be spent completing ‘off the job’ training or studying for the duration of the course (expected to be 14-16 months). It will be a condition of any employment offer that you are accepted onto the Level 4 Course. Satisfactory completion of the qualification and fixed term post may lead to an opportunity to apply for the role as a permanent Private Sector Housing Officer within the Team.
This is a sector where substantial changes in legislation are taking place, including the Renters Rights Bill, to transform the experience of privately renting and to provide tenants in poor quality housing with enhanced protection. There has never been a more exciting time to join Dartford Borough Council. This position offers an excellent opportunity to embark on an interesting and rewarding career path where you can make a positive impact on people’s lives. We are looking for someone who is enthusiastic, keen to learn, and is customer focused whilst being a team player with confidence to work within a regulatory environment. If you are interested in making a real difference to housing improvement within the borough and be a significant contributor to our vision of becoming the best Housing team in Kent, we would love to hear from you.
You must be able to demonstrate the following:
<ul>
<li>Working in a customer-facing role.</li>
<li>Working within a team and on your own initiative.</li>
<li>Excellent communication skills including in writing.</li>
<li>Ability to read reports and complex writing to ascertain facts and key information.</li>
<li>Attention to detail, organisation skills and customer care skills</li>
<li>Able to deal with challenging behaviour and problem-solving skills</li>
<li>Good IT and the proven ability to learn and utilise new software</li>
<li>Have a demonstrable interest in the Housing sector, including HMOs, the Private rented sector, housing conditions, legislation and enforcement activities.</li>
<li>Minimum of 5 GCSE’s including Maths and English Grade A* - C (9 to 4) or equivalent required; and candidates will need to possess a level 3 qualification or be able to demonstrate experience of working in a customer facing, office, enforcement or maintenance-based role for a minimum of one year.</li>
<li>You must be able to drive and have use of your own car</li>
</ul>

Dartford Borough Council

Regulatory Compliance Officer

Housing Mobility Manager

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThis is an exciting time to be joining the&nbsp; Community Housing Service in Kingston. We have&nbsp; recently restructured all services with a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.&nbsp; You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference.About the Role and Our Ideal CandidateAbout the Role and Our Ideal Candidate&nbsp;&nbsp;You will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You will fulfil the council’s statutory housing and homelessness assessment and decision making function, with particular focus on preventing homelessness. &nbsp;Candidates are normally appointed to the first point of the grade and will progress through the grade range with an annual increase (to the maximum point). Exceptionally, appointments may be made above the first point of the grade, for example if you have significant experience of delivering statutory homelessness services.&nbsp;About You&nbsp;We are looking for someone with housing knowledge, especially the Housing Act 1996 and the Homelessness Reduction Act 2017, plus an understanding of the importance of homelessness prevention within social and welfare needs of households. Previous experience is welcomed, however we are looking for candidates that demonstrate an understanding of the needs of households when assessing and determining the statutory duties involved with homeless applications, as well as an ability to understand and comprehend sometimes complex situations.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are in the process of updating our payscales in line with the pay award for NJC, Chief Officers and Chief Executives for April 2025 therefore please take this into account when viewing the salary on this position.We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Housing Solutions Officer

Reference: OCT20252812Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpfXS2j3VYX5A%253d%253d/04d2eec0-c4d0-4fd2-875e-276a285e0a55?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22Roleprofile_RepairsAdministrator_Sept2024.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251002/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251002T040641Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=36658fe3272bb9a6024fa7c55e18ae20bf9db55abb48db6c8f529ac5a8edd009" target="_blank">Roleprofile_RepairsAdministrator_Sept2024.pdf</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzpfXS2j3VYX5A%253d%253d/a814939a-ff86-49d9-b1bc-a2f878af61cd?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%283%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20251002/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20251002T040641Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=8f61ae6cafe571f7f797fe00f9b2bde5a53bc464720918bba4ad818223c57983" target="_blank">RecruitmentPack_2024(1)(3).pdf</a></li></ul>Circa £30,000 per annum - Hybrid working - Central London - Full Time, Permanent The Repairs Team are responsible for the repairs and maintenance of our properties, as part of providing safe and secure homes. The Repairs Administrator role will focus on supporting the repairs team in delivering a customer focussed high quality repairs and maintenance service.This role will help ensure that we maintain the efficiency and quality of the repair and maintenance operations.The job holder will report to the Repairs Team Manager and will assist with repairs, fleet, job management system and associated repairs programming platform thus aiding efficient service delivery. administration.This role requires an understanding of technical and operational processes, contributing significantly to service delivery, resident satisfaction, operational effectiveness and ultimately contributing to achieving our mission and vision. A day in the life:<ul><li>Respond to enquiries from sub-contractors and internal staff</li><li>Raise OOH jobs that have been attended and arrange payment</li><li>Arrange any follow-on work (FOW) required according to sub-contractor’s reports</li><li>Liaise with Repairs Service Managers (RSM) for decisions on job quotes</li><li>Raise jobs on request and ensure inspection reports are available</li><li>Check the notice of completions (NOC) daily and review reports</li><li>Keep job statuses up to date and ensure rejected jobs are cancelled</li><li>Liaise with other teams as required</li><li>Assist with complaints and Member Enquiry</li><li>Use Dynamics CRM to review complaints tracker and assign complaints to responsible team</li><li>Assist with Member Enquiry investigation</li><li>Assist with fleet and repairs programming platform related enquiries</li><li>Reflect the Wandle values and behaviours in everything you do and inspire your direct reports and staff across Wandle to achieve the best outcomes for our customers</li><li>Support the organisation to improve its customer service delivery through demonstrating Think Customer value at all times</li></ul>You: <ul><li>Have experience with sub-contractor management. </li><li>Be commercially aware. </li><li>Worked in Social Housing.</li><li>Experience responding to queries from sub-contractors and internal stakeholders, and closing down queries. </li><li>Confident reviewing practical reports.</li><li>Experience dealing with fleet management.</li><li>Have good communication skills, both written and verbal. </li></ul>Please apply with your CV and supporting statement outlining why you should be our next Repairs Administrator. Please note, if shortlisted, there will be a 30 minute online assessment to undertake as part of the selection process. Let me know if you require any reasonable adjustments. Closing date: 15 October 2025 at 11:59pm Shortlisting: 16 October 2025 Interviews: Week commencing 20 October 2025Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.<ul></ul>

Wandle Housing Association

Repairs Administrator

Title: NEC Application AnalystContract Type: Permanent, Full-Tine, 35 hoursSalary: £55,270 per annum (London weighted salary) or £47,920 per annum (Regional salary), dependant on experienceGrade: 10Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 15th October 2025Interview Dates: 20th, 21st, 22nd,and 23rd October 2025Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA/KhO4kdP63ASJNc9rAObY+UP+MQDVBIuLEi+yaFxP98rG+i+INFB/Oyw6XEVwpIJ" target="_blank">NEC Application Analyst Role Profile.pdf</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Business Applications Team at L&amp;Q:We have an exciting opportunity! L&amp;Q is seeking an Application Support Analyst with hands-on experience in NEC Housing implementations and support. This is a pivotal time as our Business Applications team is delivering a new Target Operating Model alongside the transformation and re-platforming of our legacy applications. We continuously invest, grow, and innovate to provide an outstanding service to our residents.As an Application Support Analyst, you will take ownership of the NEC Housing software portfolio, ensuring the system is performant, fully supported, and always meets business needs. You will report to the Lead Applications Support Analyst and collaborate closely with our IT Service Desk, in-house squads, Product Owners, and suppliers.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Provide second-line support for NEC Housing applications, escalating to suppliers or in-house squads for third-line support where necessary.</li><li>Participate in out-of-hours support as part of a standby rota.</li><li>Work closely with suppliers to manage and resolve third-line incidents and ensure delivery against SLA.</li><li>Monitor release and upgrade schedules, ensuring NEC Housing software is maintained on supported versions and platforms, and coordinate with teams to prevent conflicts.</li><li>Maintain a register of contracts, renewals, and procurements, ensuring timely action.</li><li>Act as the SME for NEC Housing software, advising both technical and business colleagues.</li><li>Build strong working relationships with Business Stakeholders and Suppliers to ensure smooth operations.</li><li>Take ownership of priority incidents, ensuring they are resolved efficiently.</li><li>Contribute to internal and external service reviews and maintain the application roadmap.</li><li>Apply proactive problem-solving skills, identifying potential issues before they arise and documenting solutions effectively.</li><li>Demonstrate strong documentation skills, capturing processes, configurations, and troubleshooting guidance for future reference.</li><li>Understand housing services workflows and translate business requirements into system configurations within NEC Housing software.</li></ul>What you'll bring:<ul><li>Proven experience in implementing or supporting NEC Housing software within Housing Associations or Local Authorities.</li><li>Strong technical understanding of NEC Housing applications, their modules, integrations, and business processes.</li><li>Experience in Applications Management &amp; Support, ideally in a medium-to-large IT organisation.</li><li>Knowledge of ITIL principles; formal qualifications at Foundation level are desirable.</li><li>Excellent customer-focused skills, with the ability to explain technical issues clearly to non-technical colleagues.</li><li>Strong working knowledge of the Microsoft operating environment and supporting systems.</li><li>Excellent written and verbal communication skills, with the ability to consult, advise, and guide stakeholders.</li><li>Demonstrated proactive problem-solving and documentation skills.</li><li>Clear understanding of housing services workflows and ability to translate business requirements into system configurations.</li></ul>If you are a problem solver,technically capable, and passionate about delivering exceptional residentservices, we’d love to hear from you.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ <ul></ul>

London and Quadrant Housing Trust

NEC Application Analyst

Title: Neighbourhood Housing Lead – South West LondonContract Type: Permanent – Full Time - 35 hoursSalary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance*Reporting Office: London, StratfordWorking Location: Garratt Lane office and South West London – changing to Morden Road, CR4 4DA (office due to open later this year)Patch locations (confirmed on appointment)Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday to Friday, 09:00 – 17:00Closing Date: 29th October 2025 – 23:00Interview Dates – Interview will take place in person at our Garratt Lane office, SW18, every Wednesday from the 15th October 2025.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALSLdvW8hCjSUeDIcttSRZgO3RkIBDPkYUpfpGH8q2qP3HWpII3MeaixJ2ymwZ3P8HRhSmnYMFuUGm3ouKi4Hkx" target="_blank">Role Profile - Neighbourhood Housing Lead.docx</a> Join our South West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.If this sounds like you, we would love for you to apply!Your impact in the role, as the Neighbourhood Housing Lead, you’ll be responsible for the following:• Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.• You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.What you'll bring:• You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.• You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.• You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.• Have demonstrable experience in a similar role.• Have a valid license and access to a car for work use.Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ 





<ul></ul>

Neighbourhood Housing Lead - Multiple - 7138

Title: Lettings OfficerContract Type: FTC till July 2025 , Full Time, 35 hoursSalary: £32,881 per annum - £36,069 (London weighted salary) dependant on experience (plus ECU* if policy requirements are met NB. It is essential to have a valid licence and access to a vehicle for this role)Reporting Office: London, StratfordWorking Location: Covering West Region (North and West London, but may require cover outside of the M25)Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday to FridayClosing Date: 15th October 2025 - 23:00Interview Dates: on a date to be confirmed.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAhySb4W4tmPZJ/gg9BESD+bX6/kduv2GvnITEbnzM0A7WL7sC712nTWgQ0DbzRuhM" target="_blank">Role Profile - Lettings Officer.pdf</a>Join our Lettings Team at L&amp;Q:Would you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. If this sounds like you, we would love for you to apply!Your impact in the role:As a Letting's Officer you will be responsible for letting the Trust’s homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders.The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust’s properties within the agreed timescales whilst adhering to our policies and procedures. The ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively. What you'll bring:We are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. It is essential that candidates are a Car Owner/Driver. Previous lettings experience is essential. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ





<ul></ul>

Lettings Officer - West Region - 7139

We’re looking for a Specialist Housing Coordinator to join our team and help deliver high-quality, customer-focused support to our Specialist Housing Officers. You’ll be the central point of contact for vulnerable Care and Support customers, helping them navigate tenancy-related queries and ensuring they feel safe, supported, and empowered in their homes. This is a varied and rewarding role where you’ll work flexibly across a diverse property portfolio, coordinating resources, maintaining accurate tenancy records, and building strong relationships with internal and external stakeholders. Your work will directly contribute to helping our customers sustain their tenancies and thrive in their communities.What you'll doDay to day, you’ll be the go-to person for housing-related enquiries, resolving queries and escalating complex issues where needed. You’ll maintain tenancy records to a high standard, support void and empty property management, and coordinate contractors to ensure properties are let efficiently and to a decent homes standard. You’ll implement health and safety procedures, manage fire risk assessments, and create CRM cases to support safe and timely resolution of customer issues. You’ll also assist tenants with repairs, service charges, and anti-social behaviour cases, ensuring all actions are in line with policy and best practice.What you'll need<ul><li>Experience working in housing, estate management, or a customer service environment supporting vulnerable individuals.</li><li>Strong knowledge of housing legislation and best practice within a Care and Support setting.</li><li>Excellent time management and organisational skills, with the ability to prioritise and meet deadlines.</li><li>Confidence in maintaining accurate records and interpreting straightforward data.</li><li>A proactive, empathetic approach with strong communication and problem-solving skills.</li></ul>This position will require you to be in our London Kings Cross office for a minimum of 1 day a week and an Enhanced DBS.Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Wednesday 22nd OctoberWe may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Peabody

Specialist Housing Coordinator

We’re looking for a Specialist Housing Officer to join our Rough Sleeper Initiative (RSI) service, delivering high-quality, locality-based housing management to some of our most vulnerable customers. You’ll play a vital role in helping people sustain their tenancies and feel safe, supported, and empowered in their homes. Working closely with care and support providers, you’ll build strong relationships within your patch, ensuring our homes and communities are welcoming, well-maintained, and inclusive places to live. This is a rewarding opportunity to make a real difference in people’s lives while contributing to Peabody’s wider mission of building thriving communities.What you'll doOn a day-to-day basis, you’ll be responsible for delivering a responsive housing management service tailored to the needs of customers within the RSI programme. You’ll manage a designated patch, working collaboratively with internal teams and external support providers to resolve tenancy and estate issues. You’ll carry out estate inspections, oversee cleaning and gardening services, and ensure properties meet health and safety standards. You’ll support customers with repairs, tenancy compliance, and sign-ups, and play a key role in void management and allocations. You’ll also contribute to community-building initiatives, helping to foster positive relationships and inclusive neighbourhoods. This position will require you to be in our London Kings Cross office for a minimum of 1 day a week and to be based at schemes for a minimum of 2 days a week. This role will require a full UK Driver’s license and an Enhanced DBS check. You will also need to participate in an out of hours on call rota.What you'll need<ul><li>Experience in housing management, including estate services, tenancy enforcement, and welfare benefits advice.</li><li>Strong working knowledge of housing legislation and best practice in supported housing environments.</li><li>Excellent time management and organisational skills, with the ability to meet deadlines and manage competing priorities.</li><li>Confidence in maintaining accurate records and making sound decisions based on customer needs and service requirements.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 23rd October We may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





<ul></ul>

Specialist Housing Officer

Are you ready to lead a transformative housing initiative that directly impacts lives across Ashford?We are seeking a commercially astute Manager to head up ABC Lettings which is our innovative Social Lettings Agency. This is a unique opportunity to shape housing strategy, reduce homelessness, and improve access to quality, affordable private rented accommodation for residents living and working in the borough.You will be responsible for the strategic development, promotion, and operational management of the Council’s Social Lettings Agency. Your leadership will drive the procurement and marketing strategies that underpin our housing offer, ensuring properties are safe, well-managed, and meet all statutory requirements, along with:Implementing a robust Accommodation and Procurement Strategy aligned with homelessness prevention goals.Acting as a key ambassador for the Council, promoting our reputation for excellence in property management.Engaging and negotiating with landlords to secure high-quality properties for managed and leased schemes.Monitoring market trends and rental values to inform procurement decisions and cost-saving initiatives.Ensuring properties meet all legal and safety standards, including HHSRS, gas, electrical, and fire safety compliance.Managing budgets, monitoring expenditure, and ensuring financial sustainability of the schemes.In order to excel in this role, it is essential that you have extensive experience in residential lettings, either from the private sector or within public sector housing and have a proven track record of managing teams and budgets, along with:Having knowledge of property legislation, market trends, and landlord engagement.Being a confident communicator, skilled negotiator, and strategic thinker with a passion for delivering high-impact housing solutions.A strong understanding of property management regulations and market dynamicsBudget management and procurement expertiseExcellent communication, negotiation, and advocacy skillsClick to view a <a href="https://www.ashford.gov.uk/media/51ufa5nc/6671-manager-of-abc-lettings-august-2025.docx" target="_blank">Job Description</a>For an informal discussion about the role please contact Jo Fox, Assistant Director of Housing, 01233 330803When Applying – please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Ashford Borough Council

Manager of ABC Lettings

<ul></ul>





 Salary: £50,537 - £57,583 Location: 5 Pancras Square, London N1C 4AG/Hybrid &nbsp; &nbsp; &nbsp; Hours per week: 36 Contract Type: Permanent/Full Time Closing Date: Wednesday 22nd October 2025 at 23:59 Interview: Week commencing 3rd November 2025 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing / How You’ll Be Involved We have a fantastic opportunity for an experienced Housing Lettings Manager to join our multi-agency team. The Lettings Manager will support the Housing Allocations Service Manager to deliver a financially efficient allocation and lettings service, this may be delivered through the housing register, transfers, decants, mutual exchange and under occupation. The post holder will be responsible for managing, inspiring, and motivating a team of officers facilitating the allocation and lettings.&nbsp; We’re looking for someone with relevant experience in the housing sector to&nbsp;manage and motivate the team by fostering a culture of kindness, accountability, and continuous improvement. &nbsp;You should be enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in an efficient, relational way, with the best outcomes for residents at its heart. To view the Job Profile, please click&nbsp;HERE&nbsp;or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers):&nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882631/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882631/file/documen…</a>&nbsp; All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be considered for this exciting opportunity it is essential the successful candidate is educated to A Level, NVQ Level or equivalent. You will have previous demonstrable experience managing a busy housing team or in a property management environment.&nbsp; You will have demonstrable experience of leading and motivating a team in a target-driven environment, including organising the team’s rota and schedules to ensure adequate cover and the timely delivery of tasks relating to the Allocations and Lettings service. If you are passionate about housing equality we’d love to hear from you.&nbsp; We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us,&nbsp;watch our video here. What We Offer At Camden, you’ll receive a host of benefits including: <ul>
<li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Camden Council

Housing Lettings Manager

<ul></ul>





Resident Relationship Officer 
We redesigned our services and teams to ensure that we deliver on our promise to create a resident centric culture with a renewed focus on supporting independence and enhancing life chances whilst continuing to deliver, safe, sustainable and quality homes for the future. 
Resident Relationship Team 
Our Resident Relationship team are key to achieving our vision, designed to unlock the potential of our service users. Our Resident Relationship Team will deliver bespoke support plans for residents and work with some of our most vulnerable households to provide the additional support to residents to manage their tenancy and actively participate as part of their community. Working with partners across the council and the community, our Resident Relationship Officers will support residents irrespective of tenure, and work with residents to resolve and overcome complex challenges. 
Through this newly created team, residents facing the greatest challenges in their life will have access to a single point of contact, who will guide, support, coach and empower them to carry out tasks associated with independent living, maximise access to benefits to ensure tenancy sustainment, reduce rent arrears and other debt, minimize anti-social behaviour, ensure residents have access to healthcare, arrange and facilitate access to community resources and social interaction, and actively work with residents to minimise social isolation. 
The Resident Relationship Officer will wholistically support residents by working with households and individuals, to ensure they have access to education, training and employment opportunities. 
The successful candidate must have a passion for helping residents in all aspects of their lives and be able to remain professional and non-judgemental when dealing with complex needs and case work. You will bring specialist knowledge to the team, including but not limited to experience of delivering positive outcomes in substance misuse support services, experience working in mental health services, working with former offenders or those with complex needs. 
Access to the service will be primarily short to medium term, however in some more complex cases engagement with a resident may be long term. 
Contact Details - 
If you would like to know more about the role, please contact Emmanuel Addo on 0208 132 0849 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Resident Relationship Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7109/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7110/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7126/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7127/Housing_Repairs_Officer.docx" target="_blank">Housing_Repairs_Officer</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and flexible candidates who can achieve high standards to support the delivery of front-line services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Repairs section of the Housing Assets Team you will have a high level of involvement in managing the day-to-day aspects of our Repairs Contract and will be dealing with a variety of enquires from our residents and contractors.
You will be actively engaged with our main Repairs Contractor, Mountjoy Ltd who are collocated with us in the Civic offices.
This role will require excellent communication, orgnisational and time management skills as you will be on highly influential in delivering the very best service possible for our residents.&nbsp;&nbsp;&nbsp;
The successful applicant will be required to obtain a Basic Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The Council offers in return 23 days of annual leave, plus bank holidays a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date:&nbsp; &nbsp;15 October 2025 - 23:55pm
Interview Date: 21 October 2025

Housing Repairs Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7065/Housing_Options_Officer_JD_PS_Oct25.pdf" target="_blank">Housing_Options_Officer_JD_PS_Oct25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7066/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have a great opportunity for aHousing Options Officer on a full&nbsp;time, permanent basis.&nbsp;
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment.&nbsp; Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
<h3>About the team…</h3>
You will be joining a dynamic, friendly and solution-based Housing Options Team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging however there is also time for finding creative solutions and every day is different.
You will work alongside the Rough Sleeper and Single Homelessness Team whose mission it is to eradicate rough sleeping in Bracknell Forest.
<h3>Key responsibilities…</h3>
<ul>
<li>As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.</li>
<li>To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017).</li>
<li>To provide a customer focused approach ensuring that a full housing needs assessment has been undertaken, all statutory notifications and Personal Housing Plans are published to help customers secure housing.</li>
<li>In addition, you will be working in partnership with other specialist agencies, including children and adult services, probation, hospitals and voluntary organisations, to prevent homelessness.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on&nbsp;3rd November 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Emma Thomas : Housing Options Team Leader : Tel 01344 351352
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Housing Options Officer

<ul></ul>





Housing Officer/Neighbourhood Manager (Outer London) - Fixed Term Contract until 31st March 2026.&nbsp; Salary £45,527 Per Annum - Pro Rata.
Origin – Great homes, positive people and strong communities.
An inspiring past and a bright future.
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Housing Officer/Neighbourhood Manager
You will manage estates and neighbourhoods in the Brent, Barnet, Harrow, Watford and Stevenage areas. You will be responsible for delivering a proactive, high-quality customer focused and efficient neighbourhood property management service to Origin’s residents. You will manage all general needs properties and schemes, resolving issues at the point of first contact, ensuring a value for money service to our customers. You will work collaboratively with other teams and organisations to provide an exceptional customer experience.
What you’ll do
This is a rewarding and exciting position – responsible for building relationships and trust both internally within your Origin team and externally with the community you serve.
At a glance you will:
<ul>
<li>Manage and resolve any tenancy and estate management issues</li>
<li>Act as a central point of contact for all resident queries</li>
<li>Managing all resident schemes</li>
<li>Liaise with all departments to make sure you and your residents are up to date and help implement any procedures or changes</li>
<li>Completing Fire Risk Actions assigned to the Neighbourhood Manager</li>
<li>Monitor and manage ASB cases and working in strong partnership with our external partners to resolve them.</li>
<li>Managing new developments handovers</li>
</ul>
What you’ll need
<ul>
<li>Ability to demonstrate that you have extensive Social Housing experience, managing a busy general needs patch. Managing any Tenancy management issues that arises as a result of the Tenancy agreement or lease.</li>
<li>Extensive experience of managing complex anti-social behaviour (ASB), incidents of Domestic Abuse and keeping our residents safe for instance safeguarding.</li>
<li>Experience of maintaining successful relationships with our customers, creating trust, and building sustainable communities.</li>
<li>Experience of setting up and maintaining successful stakeholder relationships, working collaboratively to keep our residents safe.</li>
<li>A confident communicator across all channels, being an ambassador of Origin Housing demonstrating the values. You will be experienced in producing written correspondence for a variety of audiences.</li>
<li>Strong customer service experience which demonstrates that you place our customers at the heart of everything you do.</li>
<li>Experience of problem solving and demonstrating professional curiosity</li>
<li>You need a full driving licence and access to your own vehicle for work</li>
</ul>
Our Values
Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the well-being of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>Salary £45,527 Per Annum - Pro Rata.</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions from 4% of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the outline&nbsp;for role of&nbsp;Housing Officer/Neighbourhood Manager detailed above.
Closing date for applications: 19th October 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Origin Housing

Housing Officer / Neighbourhood Manager (Outer London)

Are you passionate about tackling homelessness, providing strong operational management, and leading a dynamic team to make a lasting impact on people’s lives?If so, this is your opportunity to join Ealing Council, as a Housing Solutions Manager on a permanent basis.As part of a wider Housing Solutions team, you will manage a team to ensure the effective delivery of services aimed at preventing and addressing homelessness as well as providing guidance and support to team members to achieve organisational goals. Reporting directly into the Head of Housing Solutions, you will play a pivotal role in addressing housing challenges and ensuring residents have access to secure and stable homes.Your role will include:<ul><li>Working collaboratively across teams within Housing Demand, the directorate, council and with partners delivering seamless end to end outcomes for residents. Including matrix management of services/projects</li><li>Delivering services across the full range of settings and channels to ensure best outcomes for residents, including face-to-face and home visits</li><li>Operating as part of a wider management team to manage the service in handling applications under Part VII of the Housing Act 1996 and ensuring compliance with the Homelessness Reduction Act 2017, including understanding and applying relevant legislation, policies, and procedures to meet legal obligations</li><li>Ensuring the housing solutions teams identify and prioritise assistance for vulnerable groups, such as families with children, pregnant women, and individuals with specific needs, for these groups to receive the necessary support and resources to secure stable housing</li><li>Ensuring the provision of interim accommodation for applicants, contributing to reducing the use of temporary accommodation by ensuring a robust assessment process is in place for those seeking homeless assistance</li><li>Coordinating with various service providers to secure temporary housing solutions that meet the immediate and long-term needs of homeless individuals</li><li>Ensuring suitable long-term housing solutions for individuals owed a homelessness duty, including those found to be homeless, eligible, and in priority need, working with landlords, housing associations, and other stakeholders to secure permanent housing options</li><li>Contributing to the development of strategies to prevent and reduce homelessness within the borough, including developing and implementing comprehensive plans, collaborating with other agencies, charities, and service providers, and continuously evaluating and improving homelessness reduction initiatives.</li></ul>Key Responsibilities<ul><li>Contributing and leading where directed in ensuring that service policies, procedures, and processes are continuously developed to reflect legislative and regulatory changes, guidance, and best practices, with a strong emphasis on adhering to legislation affecting the service, and ensure all working practices are compliant and efficient</li><li>Contributing to a culture of continuous improvement and innovation by supporting the development of and implementation of service improvements, service planning, including clearly communicating goals and expectations to enhance service delivery, processes, and outcomes, ensuring alignment with the organisation’s and directorate’s overall objectives, industry trends and best practice</li><li>Being responsible for managing and motivating the workforce, ensuring effective team management, professional development, and fostering a positive and productive work environment in line the council’s employment policies, procedures and practices</li><li>Ensuring that regular 1-2-1s, team meetings and individual annual reviews are undertaken supported by a clear individual and team plans</li><li>Leading and managing assigned projects ensuring all allocated resources are organised effectively and efficiently throughout the life span of the project, ensuring all objectives are achieved</li><li>Acting as the duty manager on a rota basis, covering all areas of Housing Solutions on duty throughout the day to the point of closing the service</li><li>Working out of hours on a rota basis to manage out of hours service</li><li>Representing the department and Council at relevant meetings and as appropriate engaging with community stakeholders and partners, ensuring collaboration and co-creation on joint initiatives and integrating community and partnership working into service planning and delivery</li><li>Managing and monitoring budgets, interrogate financial records, authorise expenditure, supporting the compliance with financial and procurement rules, policies and processes, proactively managing risks and overspends, and maximising income, funding opportunities and efficiencies</li><li>Fostering effective communication with staff, ensuring they are well-informed and actively involved. Clearly articulating service objectives, development of team plans, and ensuring that corporate messages are effectively cascaded</li><li>Ensuring continuous professional development and mandatory training for staff, fostering a culture of ongoing learning and compliance</li><li>Supporting the Head of Service in identifying, assessing, and managing risks to ensure effective service delivery in accordance with the council’s risk management policy, frameworks, and local risk register, including ensuring the timely escalation of risks to the Assistant Director</li><li>Supporting the Head of Service in managing relationships with members concerning service delivery and politically sensitive issues by providing accurate and timely information and reporting within your area of responsibility, whilst representing the service and the council at meetings and events as required</li><li>Ensuring complaints, Members Enquiries and FOIs are completed within required timeframes and active reviewing of complaints is undertaken to improve service delivery.</li></ul>Key performance indicators: <ul><li>Delivery of statutory and local performance indicators to maximise the prevention of homelessness; minimise use of temporary accommodation and reduction in rough sleeping</li><li>Reduction of cost in the service.</li><li>Delivery of improvement projects within agreed timeframes and budgets</li></ul>What we are looking for:We are seeking a results-driven leader with:<ul><li>Significant experience in housing or related fields, with a proven track record in homelessness services</li><li>In-depth knowledge of housing legislation, including the Homelessness Reduction Act 2017</li><li>Excellent communication and stakeholder engagement abilities.</li><li>Strong understanding of local and national housing policies, strategies, and best practices related to homelessness and how it influences service delivery</li><li>Experience of leading, managing, and motivating a team, ensuring high performance and effective service delivery. Excellent self-management skills including ability to plan, deal with complexity, prioritise workloads and work effectively to often fluctuating and shifting priorities</li><li>Strong project management skills, with experience of successfully delivering complex projects from inception, through delivery to agreed time, cost, quality parameters.</li></ul>Essential Qualifications<ul><li>Educated to degree level or NVQ Level 4 or 5, or equivalent work experience</li><li>A Level 4 or 5 Certificate or Diploma in Housing, or a foundation degree from the Chartered Institute of Housing, or a willingness and ability to work towards obtaining this qualification</li><li>Membership in a relevant professional body, such as the Chartered Institute of Housing</li><li>Evidence of Continuous Professional Development, for example, formal management training and development programmes such as ILM Level 5 Diploma in Leadership and Management, or Project Management training such as Prince2 or Project Management Professional certification.</li></ul>Why Join Ealing Council?This is your chance to make a meaningful difference in the lives of residents, driving forward innovative housing solutions while working in a collaborative and supportive environment. Ealing Council are committed to fostering diversity, inclusion, and excellence in service delivery, and strive to create communities where everyone can live a long, happy, and healthy life, full of pride and identity. We aim to create an environment where every child can reach their potential and achieve their dreams.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we are looking forward to hearing from you.We have tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safe recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced disclosure and barring check.This post is subject to Ealing Council’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/21012/rp.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

Housing solutions manager

We are looking for talented Housing Officers who will embrace new ways of working, delivering services as part of a team responsible for providing a highly professional customer focused Housing management service through estate based hubs, residents’ homes, and hybrid working.Ealing Council’s Landlord Services is responsible for managing the council’s housing stock where staff provide a holistic housing service to residents; tailoring that service to meet the individual needs of the customer and the changing ways in which our residents want to access our housing services.Working as part of a housing hub team, you will provide a high-quality visible and accessible housing management service to residents across a range of tenures finding creative and innovative ways of tackling local problems. You will be responsible for the tenancy management of a patch of properties, which include estate inspections and resident engagement. The successful candidate will ideally have experience of providing a generic housing management service with a flexible attitude and a passion to improve the lives of residents.This role entails being a crucial interface between residents and other council and external services, therefore, to be successful in this role you will:• be a strong communicator • have a natural flair for problem solving • excellent written and verbal communication skills • be performance driven with initiative to assess complex situations and make decisions quickly and effectively • be self-motivated • computer literate.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we are looking forward to hearing from you.We have tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safe recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced disclosure and barring check.This post is subject to Ealing Council’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/20972/rp.pdf" target="_blank">Role profile</a><a href="https://www.ealing.gov.uk/info/201013/jobs/29/working_for_ealing_council/3" target="_blank">Ex-offenders policy</a><ul></ul>

Housing Officer

Title: Voids Manager (NB. The title for the post holder on appointment shall be Maintenance Team Manager - Voids) Contract Type: Permanent – Full Time - 35 hoursSalary: : £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experience Grade: 10Reporting Office: London, Stratford Working Location: LondonPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 09:00 – 17:00Closing Date:14th October 2025 - 23:00Interview Dates: Will be held on a date to be confirmed.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Please click here for the <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAIWl0v6m8ldY5Bj/JkhLFmgJdqhg3LNyAFb6cnT9u6cpPNbFnj8YZzS6FPenswzqDgNd/uKNs6BpoOL5D36onrg" target="_blank">Role Profile - Maintenance Team Manager - Voids</a>Join our Maintenance Voids Team at L&amp;Q:An opportunity has arisen within the void’s team. The role is being recruited on a temporary basis and is an ideal opportunity for a candidate who has a sound knowledge of void management.If this sounds like you, we would love for you to apply!Your impact in the role:This is a role that impacts both residents and internal teams and will have direct influence over increasing satisfaction and achieving strategic goals within the service.The Void Manager will look after one of the L&amp;Q regions in SE London. They will manage a team of void supervisors who pre and post inspect voids. They will contract manage and deliver a best-in-class void service that manages within budget and provides voids on time to our letting and rehousing service.You will work closely with internal and external stakeholders to deliver excellent service and sound financial decision-making. Your experience of managing people, delivering void service and financial results will therefore be essential. What you'll bring:<ul><li>Experience of leading, supervising and motivating a team of void supervisors</li><li>Experience of contract management.</li><li>Knowledge of SORs and building knowledge.</li><li>Track record of delivering excellent customer service and resident satisfaction against KPIs</li><li>Knowledge of relevant standards and legislation</li><li>Experience of implementing and maintaining good Health and Safety, including working at heights, manual handling, asbestos and day to day Health and Safety Compliance</li><li>Demonstrable financial acumen &amp; commercial awareness</li><li>Ability to build positive relationships with a range of internal and external stakeholders</li><li>Resilience and the ability to work in a pressured environment.</li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ





<ul></ul>

Voids Manager - 7134

Title: Graduate Site Manager (Quality Inspection and Test Plan)Contract: Fixed Term Contract – 3 yearsHours: Full-Time, 37.5 hours per weekSalary: £30,000 per annum depending on experienceReporting Office: Stratford, LondonWorking Location: Greenwich/Barking with travel to the North West England on occasionPersona: Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAllXNqVBeJarxVXnYAO5d5i4pVKIwR04x5lFq/+g6jFc/QOamzrAXmTeCmM/N/6IN" target="_blank">Role Profile - Graduate Site Manager QITP.docx</a> Closing date for completed applications: 6th October 2025 at 11 PMInterviews will tentatively be conducted on 16th October 2025.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than statedThe L&amp;Q Graduate Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.Introduction to the team:Our Construction Quality and Compliance team plays a critical role in ensuring that new build and refurbishment projects meet L&amp;Q’s exacting standards. We support delivery teams and subcontractors with inspection protocols, smart data systems (e.g. Field View)*, and a structured approach to building compliance and quality assurance.Overview of the role: We are looking for an enthusiastic and committed Graduate to join our Quality and Compliance team to train as a Quality Inspection and Test Plan (QITP) Manager. You will spend time on-site learning about quality and compliance and shadowing senior colleagues to learn how to support the delivery of high-quality homes by implementing inspection processes, analysing performance trends, building reports and supporting transition from paper-based to Field View-led inspections.You’ll be responsible for:<ul><li>Supporting site teams with Quality Inspection and Test Plan (QITP) implementation</li><li>Carrying out quality inspections and audits across live construction sites</li><li>Monitoring compliance performance data using Field View*</li><li>Collaborating with site teams and the supply chain to resolve defects, improve consistency, and uphold brand standards</li><li>Reporting on key quality issues and tracking resolutions across the project lifecycle</li></ul>From day one, you’ll be engaged in a meaningful and hands-on role with increasing responsibility, supported by experienced mentors and line managers who will help shape your professional development.Other essential skills and experience include:<ul><li>Ability to multi-task and work to deadlines in a construction environment</li><li>Confident IT user, including Microsoft Office </li><li>A willingness to understand and engage in construction inspection processes and the use of digital tools (e.g. NHBC, LABC and Field View, etc)</li><li>Interest in compliance, regulations, and delivering homes “right first time”</li></ul>We are looking for individuals who:<ul><li>Are passionate about construction quality and customer satisfaction</li><li>Have strong attention to detail and an analytical mindset</li><li>Demonstrate resilience, enthusiasm, and a drive for improvement</li><li>Communicate confidently and work well in team environments</li><li>Are flexible in terms of travel to various construction sites in London</li><li>Must be able to work in the UK</li><li>Shows an intention to acquire a driving licence before the end of the programme</li><li>Are willing to occasionally visit sites in the NW </li></ul>Qualification Requirements <ul><li>Degree in a construction discipline or similar (BSc Project or Construction Management or Building Surveying)</li></ul>You will have the opportunity to work towards Chartership with the Chartered Institute of Building or similarWhat you can expect:<ul><li>Great company benefits</li><li>Great breadth and variety of experiences through a structured programme with rotation across key business areas.</li><li>You will have access to outstanding training offered internally.</li><li>You will be supported throughout the programme by an experienced line manager and mentor.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

Graduate Site Manager (Quality Inspection and Test Plan)

About the BoroughSutton Housing Partnership (SHP) was set up in 2006 to manage the housing stock on behalf of Sutton Council.&nbsp;We provide day-to-day housing management services to Sutton Council's tenants and leaseholdersSHP is a great place to work; we take great pride in our borough, our communities, and our services. It is one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.&nbsp;About the Service and TeamThe Assistant Director of Assets and the Head of Building Safety and Compliance reports to the Director of Asset Investment and Sustainability. Together they lead distinct teams, Asset delivery:&nbsp; Asset Lead, Pre Construction Lead, Project Managers, Work Surveyors, Clerk of Works and Resident Liaison Officers. Compliance: Manager, Engineers and Compliance officers.At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp;About the Role and Our Ideal CandidateAs the Director of Asset Investment and Sustainability you will be competent at a senior level to work with the Executive Management Team and the Board on all strategic and operational aspects of assets and sustainability, including best practice and the development of new initiatives. It is imperative that you have a rigorous and up to date knowledge of all legal and building safety requirements for property assets; fire safety and building compliance regulations with practical experience of applying this successfully. A good understanding of new and emerging technologies on sustainability to enable you to develop and implement the SHDP strategy for new build homes and remodel the existing stock. Your experience of partnership working; and being an expert in planning approaches for a diverse property portfolio is important for this role.&nbsp;Excellent people, negotiation and advocacy skills and a collaborative style that fit the values of the organisation. SHP's strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver excellent services to our residents. As a landlord organisation this also means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives.&nbsp;SHP has a unique and strong partnership with the London Borough of Sutton to ensure compliance of the big 6 and to work collaboratively for our residents.&nbsp;Educated to degree level, you must have a CIH Level 4 qualification in Managing Housing Maintenance or CIH Level 5. Those willing to work or who are working towards the qualification are encouraged to apply.&nbsp;&nbsp; Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

107 Housing Jobs