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Grade 6- £38,058- £41,442pa &nbsp; 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you.&nbsp; This position is a front line role and is not remote working.&nbsp; You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! &nbsp;You must have a full UK driving license and have a vehicle to use for work. &nbsp;Candidates who have previously applied for this position should not submit a new application Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 30/06/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Housing Officer (ASB)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5308/Recruitment_Privacy_Notice.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5308/Recruitm…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5309/Blended_Working_Policy.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5309/Blended_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5310/Equalities_Policy.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5310/Equaliti…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5311/Flexible_Working_Policy.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5311/Flexible…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5312/Right_to_Work_in_the_UK_UPDATED_2008.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5312/Right_to…</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs from Agencies accepted.



Housing Triage Officer - Fixed term contract until 31st March 2026
Post No: TBC
Salary: Starting from £30,559 to £35,235 per annum
Grade: Grade 5
Hours: 37 hours per week
Place of work: Worthing Town Hall
Closing date: 29th June 2025
Interviews: TBC
Join Our Dedicated Housing Needs Team and Make a Real Difference in Your Community!
At Adur &amp; Worthing Councils, we are driven by the belief that everyone deserves a safe, secure, and affordable home.
We're transforming our housing services with a focus on proactive prevention, early support, and empowering individuals to lead positive, healthy, and independent lives. This is an exciting opportunity to be part of a team that truly helps people before they reach crisis, enables people to live independent lives and improves access to housing for those who need it most.
Our brilliant, hardworking, and dedicated Housing Needs Team is looking for a highly motivated individual with a desire to make a tangible difference in the local community. We need someone who can work in a challenging yet incredibly rewarding environment, where you can make a real difference to people’s lives.
This role will be responsible for assessing and discharging the Council's statutory duties under the Homelessness Reduction Act and developing personalised housing plans to prevent and relieve homelessness. While experience is valued, we also welcome applications from individuals with relevant and transferable knowledge and skills, as we are committed to providing excellent support and training.
Most importantly, we are looking for someone who is deeply empathetic and can communicate with clarity while maintaining good boundaries in a role where you'll be making significant decisions in people's lives. You will be motivated, passionate, and resilient, with the ability to work well under pressure. Success in this role also requires the ability to navigate policy and process effectively, alongside being creative and adaptable in your approach to helping people.
You will be working with a diverse range of residents with varying needs and strengths. This requires you to be adept and skilled in your interactions, as some individuals may present with challenging behaviours due to their life experiences and potential trauma.
This vital work requires strong collaboration with partner agencies. You will need to be able to develop good working relationships, build trust, and negotiate effectively on behalf of our residents.
Most of all - you will be supported to do this work!
The successful candidate will be subject to a Basic DBS clearance.
For an informal chat about this impactful opportunity, please contact Charmaine Dore, Homelessness Prevention Team Leader at <a href="mailto:charmaine.dore@adur-worthing.gov.uk" target="_blank">charmaine.dore@adur-worthing.gov.uk</a> or 01273 263235
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the "Showing how you meet the person specification and job description" section of the application form.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Adur & Worthing Councils

Housing Triage Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5253/Housing_First_Worker_-_Job_Description.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5253/Housing_…</a></li>
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Closing date:&nbsp;29 June 2025 Interview date:&nbsp;17 July 2025 Contract type:&nbsp;Fixed Term for 18 months
Please apply via Winchester City Council's website or send your CV and covering letter to <a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
An exciting new opportunity has arisen for an enthusiastic and self-motivated individual to lead on the delivery of Housing First in the Winchester District.&nbsp;
Housing First is an innovative approach to supporting the most excluded and hard to reach clients who have a history of rough sleeping into independent and stable accommodation and supporting them to sustain this accommodation by helping to address the issues that led to homelessness.
This is a varied and challenging role for a resilient individual working with a caseload of up to 7 clients at any one time, providing intensive support by adopting a flexible, creative and personalised approach. The role will work directly with the clients and alongside established partner agencies to provide a multi-agency approach to ensuring the individuals can rebuild their lives. &nbsp;
Experience working in homelessness, housing, or support services is highly desirable, however, full training will be provided. If you can demonstrate excellent interpersonal, decision making and organisational skills but most importantly be able to work in a person-centred, trauma informed way this might be the opportunity for you to shape the future of lives and services in the Winchester District. The successful candidate will be required to be adaptable and flexible to respond to the needs of individuals.
You will need a full driving licence and access to your own transport to cover the travel requirements of the post, which will include travelling across the District to reach those in need of support.&nbsp;
You will be required to undertake a Disclosure and Barring Service (formerly CRB) check for this role.
For further information about the role and requirements please see the Job Description.
If you are looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:
<ul>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service</li>
<li>Flexible working arrangements</li>
<li>13 days additional flexi leave per year (subject to operational requirements)</li>
<li>Option to buy up to 5 days additional annual leave</li>
<li>Free parking at any Winchester Park and Ride (during work hours)</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans</li>
<li>Excellent working environment</li>
<li>Support for continuous professional development</li>
</ul>
If you would like to find out more information about the post, please contact Charlotte Quinn, Strategic Housing Manager on 01962 848399 or via email at&nbsp;<a href="mailto:cquinn@winchester.gov.uk" target="_blank">cquinn@winchester.gov.uk</a>.&nbsp;

Winchester City Council

Housing First Worker

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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The role will support the Housing Adaptations Manager in the leadership, management and development the Team responsible for the delivery of the Home Adaptations Service, including but not limited to the disabled facilities grant regime, the Council’s discretionary home adaptation grant regime - securing improvements to housing in West Northamptonshire’s – through advice, and grant based support.<h2>Additional information</h2>You will have excellent team leadership skills, able to work with the team to achieve the best outcomes for the customer.&nbsp;You will have robust experience of the disabled facilities grant regime, able to provide technical advice to the case officers to ensure that the service delivery remains within the statutory framework<h2>Company information</h2>&nbsp;At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Senior Adaptations Case Officer

<ul></ul>

Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management.&nbsp;
Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents &amp; Service Charge Analysts and ensure that high quality services are provided internally and externally.
The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.
Our ideal candidate will have:
<ul>
<li>Considerable experience of rent and service charge management in the housing sector.</li>
<li>AAT or equivalent accounting qualification.</li>
<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>
<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>
<li>Track record of delivering service improvements and the ability to work across teams.</li>
<li>Experience of managing and developing staff.</li>
<li>Excellent verbal and written communication skills.</li>
<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>
</ul>
If you think you have the skills to do all this and more, we want to hear from you.
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and to apply, please click on the apply link above.
No agencies.
Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Rent & Service Charge Manager

<ul></ul>





<h2>Job introduction</h2>
One 37 hour per week permanent post and one 18.5 hours per week temporary post (Maternity cover for 8 months)
Brighton &amp; Hove is a great place to live, learn, work and visit. Our diverse and vibrant community is passionate about the city and there’s a shared commitment to celebrating and promoting all that makes Brighton &amp; Hove so unique.
We are just as committed to delivering an outstanding service to our residents as we are in making Tenancy Services the first choice for a career in Housing.
If you are looking to work in a flexible and forward-thinking organisation, enjoy helping people from a range of backgrounds and are&nbsp;looking for an exciting new challenge, then we would be delighted to hear from you.
You’ll be working in a directorate that is dedicated to empowering people from different communities and backgrounds to come together, live well and thrive, supported by our city-wide work on fairness, inclusion and engagement.
This fixed term role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read <a href="https://brightonandhovecc.sharepoint.com/sites/TheWavePoliciesandProcedures/SitePages/Secondment-policy.aspx?web=1" target="_blank">the Secondment policy</a> to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.
For an informal discussion, please contact Marlene Wright - Housing Customer Team Leader on 01273 &nbsp;293030 <a href="mailto:marlene.wright@brighton-hove.gov.uk" target="_blank">marlene.wright@brighton-hove.gov.uk</a>
<h2>About the role</h2>The role of a Housing Service Adviser is to provide a first point of contact to Tenancy Services for tenants and leaseholders.You will have experience of communicating with customers from a range of backgrounds face to face, on the phone and digitally. You will be able to work in a high demand service, providing advice, support and signposting to council tenants. You will be skilled in discussing sometimes challenging issues in a supportive and empathic way. You will be skilled in keeping accurate records and in working with colleagues to achieve the best outcome for customers.You’ll be working in a directorate that is dedicated to empowering people from different communities and backgrounds to come together, live well and thrive, supported by our city-wide work on fairness, inclusion, and engagement. You’ll have an ability to communicate with a diverse range of stakeholders, an understanding of the needs of our different communities and residents, and the skills to ensure accessibility and inclusion in your work.We have a number of vacancies available, with some flexible working including working from home to support a positive work/live balance. We can also offer fully office-based arrangements as an option. Our diverse team is based across the city in one of our three housing offices and at our Housing Centre based in Moulsecoomb. On the days you are working in the office you will be in a spacious and welcoming working environment and whether working in the office or remotely, you will become part of our friendly and supportive management team.In return, we can offer you a competitive salary, training and qualifications, career progression with the opportunity to become involved in bespoke projects, flexible working, a generous annual leave allowance with the opportunity to buy extra days, staff discounts, and admittance into the Local Government Pension Scheme.For more information about the organisation and the specific roles please download the job description/person specification.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities that we serve, so we welcome and encourage applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White other background, as well as those who identify as disabled or LGBTQ. &nbsp;If you are successful in your application, we have the following employee networks here to support you throughout your employment with us: BME Workers, Disabled Workers and Carers, LGBTQ Workers, and Women’s Network.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

Brighton & Hove City Council

Housing Service Adviser

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4668/Interview_record_-_July_2024.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4668/Intervie…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4672/Job-Description--CVP0362.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4672/Job-Desc…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4673/Housing_Solutions_Officer__PS.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4673/Housing_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4847/Conditions_of_Service_-_0362.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4847/Conditio…</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. Come join us and be part of our success!
FIXED TERM FOR 2 YEARS&nbsp;
Why Join Us?
This is an opportunity to join an experienced&nbsp; statutory housing solutions service within Knowsley, ensuring everyone who is homeless or at risk of homelessness has access to meaningful help tailored to the individual needs of the household.&nbsp;
The Role&nbsp;
Carry out formal investigations under the Housing Act 1996, to ensure that the Council fulfils its statutory duties.
Determine applications, to ensure that customers are kept informed at all stages and to issue written notifications of all decisions made.
Complete assessments and investigations of homeless approaches and applications in line with the Councils’ statutory duties under Housing Act 1996 Part 7 relevant case law and the Homelessness Reduction Act 2017.&nbsp;
Closing Date: Sunday, 29 June 2025 at 23:59pm&nbsp;
Interview Date: W/C Monday, 7 July 2025&nbsp;
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Maureen Ashcroft - 0151 443 2339 - <a href="mailto:Maureen.Ashcroft@Knowsley.gov.uk" target="_blank">Maureen.Ashcroft@Knowsley.gov.uk</a>&nbsp;
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Knowsley Council

Housing Solutions Officer

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About the Role and Our Ideal CandidateWe are a groundbreaking, innovative housing partnership working as a not for profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton.The housing stock is owned by the London Borough of Sutton, the day to day management, maintenance and asset investment is the responsibility of SHP. We embarked on a large&nbsp; transformation programme for both residents and colleagues, have achieved Customer Service Excellence and the&nbsp; Domestic Abuse Housing Alliance (DAHA) accreditation, and will be delivering our new asset investment programme based on the best stock condition survey data in the sector, delivering investment to residents homes, fire and building safety works along with much more.&nbsp; We have a strong commitment to colleague engagement, health, wellbeing and flexible working.We are looking for&nbsp; a skilled professional who is able to lead the Home Ownership Service reporting to the Operations Director.&nbsp; The successful candidate will be responsible &nbsp;for a range of duties including&nbsp; service and major works billing and collection, right to buy and resales, leading the buy back and acquisition programme on behalf of LB Sutton, carrying out Section 20 consultation for major works, procurement and long term qualifying agreements, representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations, and will be able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. &nbsp;An ambitious and inspirational leader you will inspire colleagues with their passion for home ownership and customer service excellence. You will have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider.&nbsp; It is desirable for you to be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification.&nbsp; You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of operating at a senior leadership level in a housing context, you’ll have experience of budgeting, financial forecasting and reporting within a commercial setting and a good understanding of housing and landlord regulatory compliance requirements. Commercially driven and able to deliver efficiency savings and achieve value for money but through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Out total reward offer includes:<ul>
<li>33 days annual leave, plus 8 statutory holidays</li>
<li>Local Government Pension Scheme</li>
<li>Simply Health medical cash plan</li>
<li>Modern and flexible working environment&nbsp;</li>
<li>Hybrid working&nbsp;</li>
<li>HOME Awards</li>
<li>Personal and professional development</li>
</ul>Before applying please refer to the Role Profile and ensure you meet the essential criteria.&nbsp;

London Borough of Sutton

Home Ownership Lead

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1 x FTC Maternity Cover
1 x Permanent - Full Time – 37 Hours per week
Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer.
We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role: • Leading on your own caseload and work collaboratively with other partner agencies. • You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. • The focus of the role is to prevent households from being homeless whilst working within the legal framework. • The successful candidate will have the ability to negotiate through a variety of environments • Will require you to have difficult conversations and deliver on realistic expectations.
Main Duties and responsibilities: In this vital role, you’ll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You’ll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you’ll be there every step of the way to support people in maintaining or securing accommodation.
You’ll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you’ll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you’ll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice.
Collaboration is key in this role. You’ll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You’ll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service.
About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success.
Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including: • Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For more information on this position please contact Anna Layzell – Homelessness Prevention Team Leader – <a href="mailto:anna.layzell@reading.gov.uk" target="_blank">anna.layzell@reading.gov.uk</a>
Closing Date: Tuesday 24th June 2025 Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

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