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About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamSutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each.&nbsp;This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment.&nbsp;About the Role and Our Ideal CandidateAs a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents’ concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities.This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities.&nbsp;The right person for this role will be able to demonstrate that they are:<ul><li>A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.</li></ul>&nbsp;Successful candidates will have access to a wide range of benefits;<ul><li>28 days annual leave. In addition you will receive statutory bank holidays (pro rata)</li><li>Local Government Pension Scheme</li><li>Simply Health staff benefit</li><li>Modern and flexible working environment</li><li>Recognition Awards</li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels.Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile.This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence.Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Housing Manager

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).We are seeking a Private Rented Sector Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.You will be required to help source accommodation in the private sector for households who are homeless or threatened with homelessness. To create and develop positive relationships with local landlords and letting agents, negotiating the use of accommodation. Aim to reduce the demand on the Council’s emergency homeless accommodation by increasing the availability of accommodation in the private sector.Working to prevent families having to experience homelessness, and assist homeless families into new homes, alongside the Housing Options and Temporary Accommodation teams. Be able to promote One Medway Lettings as well as negotiate financial packages with potential Landlords and process payments. Maximise income by effective and efficient recovery of debt owing to the Council via the Rent in Advance and Deposit Loan Scheme and by undertaking inspections of properties to verify claims made by Landlords/Agents against deposit bonds at the end of tenancies Match up prospective tenants with suitable accommodation, including completing with them an affordability assessment.Assist them to secure such accommodation by negotiating financial packages with the Landlord/Agent, preparing and processing payments to secure that accommodation, and assisting to complete any required paperwork. Work with households assisted under the scheme to sustain and manage their tenancies, including proactively seeking to establish and foster good relationships between parties, and being available to assist the household or Landlord/Agent to resolve any issues arising which might jeopardise the tenancy.Ensure that the properties meet the Councils required standards by carrying out Housing inspections in accordance to the Housing Health and Safety Rating System (HHSRS). Reporting on its condition and following up with Schedule of Work recommending appropriate action to be taken. To provide a customer focused, pro-active service to help homeless applicants to secure suitable accommodation to prevent or relieve their homelessness. Alongside their main duties, the post holder may also be required to carry out any other duties that are consistent with their grade and which might reasonably be asked of them.Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Charlotte Evans on <a href="mailto:charlotte.evans@medway.gov.uk" target="_blank">charlotte.evans@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Private Rented Sector Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a dedicated Service Improvement Officer to drive enhancements within the Housing Needs Service. This role is pivotal in ensuring the delivery of high-quality services that align with legislative requirements, corporate standards, and best practice. The successful candidate will lead the development and implementation of improvements to the HPA2 Locata system, enabling the service to fully leverage its capabilities. Using performance data and customer feedback, the Service Improvement Officer will identify areas for development and create actionable improvement plans. They will design and manage a programme of service reviews, ensuring that recommendations are effectively implemented. A key part of the role involves analysing customer complaints, conducting quality checks, and constructively challenging teams and managers to ensure continuous improvement. The postholder will also oversee the collection and submission of data to the Department for Communities and Local Government, contributing to a national understanding of homelessness and its societal impact. Additionally, they will support the creation, monitoring, and evaluation of a learning and development programme for staff across the Housing Needs Service, helping to build a knowledgeable and responsive team. About You The successful candidate will have: <ul><li>Experience working in a front facing team interviewing and assessing clients need for assistance.</li><li>Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.</li><li>To be a confident, engaging communicator, able to positively handle contact.</li><li>Ability to train and coach colleagues.</li><li>To be able to understand complex data and the ability to produce user friendly reports and analysis</li><li>To have strong quantitative and qualitative research skills with a good understanding of a range of research, data analysis and evaluation methods, as well as a solid understanding of homelessness services.</li><li>Ability to work unsupervised, prioritise workloads and achieve targets and deadlines.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24826&amp;hashed=1385163451" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Service Improvement Officer

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PRINCIPAL OFFICER - PRIVATE HOUSING REGULATION AND FIRE SAFETYWe are thrilled to offer a compelling opportunity for an experienced and highly skilled Principal Officer to join our dedicated Private Housing and Environmental Health Standards team. This pivotal role is focused on ensuring fire safety compliance in high-rise and mid-rise residential buildings within the private rented sector.As Principal Officer, you will lead a specialist fire safety team, providing expert advice, driving policy development, and collaborating closely with key stakeholders including developers, leaseholders, landlords, managing agents, the Joint Inspection Team (JIT), the London Fire Brigade, Greater London Authority, Building Safety Regulator, and the Ministry of Housing, Communities &amp; Local Government. Your leadership will be critical in shaping fire safety standards and enforcement strategies that protect thousands of residents.We are seeking a committed professional with extensive expertise in fire safety legislation, including the Housing Act 2004, Building Safety Act 2022, and Fire Safety Act 2021. The ideal candidate will possess a strong background in fire risk assessment for tall buildings, the ability to interpret complex technical reports, and proven experience managing enforcement actions confidently and effectively.This role offers a unique chance to make a real difference in resident safety and influence regulatory standards at a strategic level. In recognition of the specialist skills required, we offer a competitive £5,000 market supplement alongside the Grade PO5 salary.You will be supported by experienced Senior Officers and a Team Manager, with access to ongoing professional development including CPD, external training, and reimbursement of professional fees. We are also proud to offer flexible working arrangements, including hybrid working, to promote a healthy work-life balance.If you are a fire safety professional ready to step into a highly impactful and rewarding role, we encourage you to apply and join our passionate team committed to safer homes for all.For more information or to make an application, please visit <a href="https://jobsearch.royalgreenwich.gov.uk/jobs/job/Principal-Officer-Private-Sector-Housing-Regulation-and-Fire-Safety/170" target="_blank">jobsearch.royalgreenwich.gov.uk</a>Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Private Sector Housing Regulation and Fire Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1519/Letting_Officer_-_Role_Profile_Feb_2024.doc" target="_blank">Letting_Officer_-_Role_Profile_Feb_2024</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




<h4>Lettings Officer - 6896</h4>
Contract Type: 12m FTC , Full Time, 35 hours
Salary: from £32,881 per annum &nbsp;(London weighted salary) dependant on experience (plus ECU* if policy requirements are met)
Reporting Office: London, Stratford
Working Location: Covering West Region (North and West London, but may require cover outside of the M25)
Persona: Agile – 1 to 2 days office attendance is required and this may increase during training periods. Attendance to sites will be required.
Working Pattern: Monday to Friday
Closing Date: 21st&nbsp;August 2025 - 23:00
Interview Dates: on a date to be confirmed.
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAhySb4W4tmPZJ/gg9BESD+bX6/kduv2GvnITEbnzM0A7WL7sC712nTWgQ0DbzRuhM" target="_blank">Role Profile - Lettings Officer.pdf</a>
Join our Lettings Team at L&amp;Q:

Would you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.&nbsp;
If this sounds like you, we would love for you to apply!
Your impact in the role:
As a Letting's Officer you will be responsible for letting the Trust’s homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders.
The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust’s properties within the agreed timescales whilst adhering to our policies and procedures.&nbsp;
The ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively.&nbsp;
What you'll bring:

We are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems.&nbsp;
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.&nbsp;&nbsp;
It is essential that candidates are a Car Owner/Driver.&nbsp;
Previous lettings experience is essential.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

London and Quadrant Housing Trust

Lettings Officer

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<h1>Summary</h1>What you'll doTo provide technical support and advice to colleagues within NHG and external contractors relating to Mechanical &amp; Electrical (M&amp;E)equipment in a geographical region. Completion of site surveys and writing subsequent reports. Post inspection of M&amp;E equipment after installation to ensure installations are compliant and are carried out to NHG's standards. Liaising with residents and other stakeholders.How you'll do it* Attend a minimum of four site inspections of M&amp;E equipment in a week, to ensure that failing systems are identified and for capturing asset data. * Provide technical support to M&amp;E contract team, housing management team and the business as may be required. * Attend to emergency callouts as NHG's representative and provide feedback to the management to help with decision making. * Review quotes submitted by our contractors to ensure value for money, selection and installation of appropriate systems. * Occasionally supporting the compliance effort by attending sites with assigned locksmith for lock slipping for access. * Provide file notes following site inspections to document H&amp;S issues identified on sites during site inspections. * Working with residents and other stakeholders where M&amp;E services are provided. The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Working knowledge of Building Services systems.</li>
<li>Experience of working in a mechanical or electrical discipline "on the tools".</li>
<li>Ability to explain complex and technical matters to non-technical stakeholders.</li>
<li>Experience in managing works and contractors.</li>
<li>Experience in writing technical reports and specifications.</li>
<li>Trades Qualification such as Apprenticeship, NVQ, C&amp;G, 18th Edition for a Mechanical or Electrical discipline.</li>
</ul>Desirable:<ul>
<li>Desirable to have experience working in the residential housing sector. </li>
<li>Desirable to have experience or knowledge of asset management software / tools.</li>
<li>Desirable to have a degree/HND/HNC in Building Services Engineering or related disciplines. 
</li>
</ul>This role is subject to a basic criminal record check (CRB) issued by the disclosure and barring service (DBSWhat's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 31st July.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>.  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Neighbourhood Engineer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1466/SHBC_Recruitment_Pack_-_May_2025_v4.pdf" target="_blank">SHBC_Recruitment_Pack_-_May_2025_v4</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1473/Case_Officer__Housing_Solutions__-_Role_Profile.pdf" target="_blank">Case_Officer__Housing_Solutions__-_Role_Profile</a></li>
</ul>

Please apply online via the link provided.
Surrey Heath Borough Council is committed to safer recruitment and equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability, please call 01276 707126 to discuss any reasonable adjustments that may be made to accommodate your individual requirements.
Please note:
All successful applicants will be subject to pre-employment checks in line with BPSS guidelines, which includes standard identification, referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed.
For the best chance of successful application, please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CV’s submitted without a fully completed application form. To reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. If you choose to submit your CV with your application form we request that you remove all your personal details before uploading your CV. This will ensure that Managers cannot see your personal details when completing their shortlist. &nbsp;If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date.
If you have any further enquiries please email <a href="mailto:recruitment@surreyheath.gov.uk" target="_blank">recruitment@surreyheath.gov.uk</a> or telephone 01276 707126.
For technical issues, please contact Jobsgopublic directly.
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<a href="https://www.surreyheath.gov.uk/about-council/information-and-data/privacy/" target="_blank">Surrey Heath Borough Council Privacy Notice</a>
<a href="https://www.gov.uk/government/publications/standard-and-enhanced-dbs-check-privacy-policy/standard-and-enhanced-dbs-check-privacy-policy#:~:text=Your%20right%20to%20access%20to,provide%20you%20with%20a%20copy/." target="_blank">Standard &amp; Enhanced DBS Check Privacy Policy</a>
Join Surrey Heath Borough Council and be part of an organisation who is committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We welcome a culture of innovation and creativity by welcoming new ideas from everyone.&nbsp;
&nbsp;About the Role&nbsp;
&nbsp;Are you able to work with individuals and families to identify their key needs and support them to resolve their housing situation?&nbsp;
Can you tell when someone needs some hand holding to get them to a solution or when you can offer advice to empower someone to resolve their housing situation themselves?&nbsp;
Can you work with people with differing needs to identify the pathway that leads them to settled housing?&nbsp;
Can you find and work with the various agencies or networks that can help you help our residents?&nbsp;
&nbsp;About You&nbsp;
With knowledge of housing and homelessness law, understanding of welfare benefits and social care and a minimum of one year working in frontline service delivering advice and support, we are looking for a committed Case Officer to work with families and individuals at risk of homelessness to find housing solutions, either in their current home or through a planned move.&nbsp;
You will have excellent communication skills, both orally and in writing, be able to build positive and motivating relationships with clients, and have a strong ethos of joint working with partner agencies.&nbsp;
You will be able to demonstrate that through your knowledge and communication skills you have a track record in finding positive outcomes for customers and contributing to service development.&nbsp;
Additional Information&nbsp;
Benefits&nbsp;&nbsp;
&nbsp;We are committed to providing a healthy work life balance for our employees, with hybrid working and other flexible working arrangements on offer. A laptop and mobile phone will be provided for your role if applicable. We offer a generous benefits package including a minimum of 24 days’ annual leave rising to 28 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme.&nbsp;
Closing date: Sunday 31st August 2025 &nbsp;
Interview date: Monday 8th September 2025 &nbsp;
Contact details&nbsp;
For an informal discussion, please contact Lindsay Large, Housing Solutions Manager on 01276 707100, <a href="mailto:lindsay.large@surreyheath.gov.uk" target="_blank">lindsay.large@surreyheath.gov.uk</a>&nbsp;
Our Commitment&nbsp;
Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. &nbsp;Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff.&nbsp;&nbsp;
NO AGENCY CALLS PLEASE&nbsp;

Surrey Heath Borough Council

Case Officer (Housing Solutions)

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Please apply online via the link provided.



About Us
We are recruiting an exciting new role within Warmer Homes London, a new joint endeavour of the GLA and London Councils to accelerate the pace and scale of quality retrofit across the capital.
The Delivery Programme Officer (Retrofit) will be an integral part of multidisciplinary team, initially dedicated to supporting the 27 members of London’s Social Housing Fund Wave 3 Strategic Partnership to deliver retrofit measures across social housing in the capital at an unprecedented scale.
You will be a primary operational contact working with Local Authorities and Housing Associations retrofitting homes in their SHF Wave 3 projects. Whilst this will initially be for London’s SHF Wave 3 Strategic Partnership, the role will also extend to supporting other pan-London retrofit consortia as they are developed in future.
The successful candidate will be experienced in the delivery of retrofit measures in a social housing context, will have experience of central government retrofit grant funding, and be able to demonstrate project manager capabilities.
Additional Information
Contract details: 3.5-year fixed-term contract with potential to be made permanent (subject to funding)
3.5-year fixed-term contract with potential to be made permanent (subject to funding), full-time, hybrid role with regular office days on Mondays and Wednesdays. Flexibility available, with occasional attendance on other days for in-person meetings.
Closing date: Monday 8 September 2025.
Interview date: w/c 22 September 2025.

Delivery Programme Officer (Retrofit)

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Housing Transactions Officer (RP0143)7.5 hours per week (job share spread over 2 days in the office)Starting salary £28,426 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manageindividualrent accounts carrying out accurate and timely daily, weekly and monthly system processing.This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.Welwyn Hatfield Borough Council pride themselves on theircommitmentto their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.What the council is really looking for is someone with a true customer focus, anunderstandingof what great customer service involves and acommitmentto delivering outstanding results.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be working at our office in White Lion Square, Hatfield.We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for applications is 27 August 2025Assessments will be held on 2 September 2025Interviews will be held on 9 September 2025

Welwyn Hatfield Borough Council

Housing Transactions Officer (RP0143)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1431/Homeless_Prevention__Relief_Officer_Full_employment_pack.pdf" target="_blank">Homeless_Prevention__Relief_Officer_Full_employment_pack</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Homeless Prevention &amp; Relief Officer Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate / Hybrid Salary: &nbsp;£35,820 - £41,925 per annum, dependant on experience Basis: Permanent, Full time - 36 hours per week
&nbsp; &nbsp; &nbsp; About the Role In this fast paced and exciting role, you will make a difference for our residents who are homeless or at risk of homelessness and in housing need. Our Homeless Prevention &amp; Relief Officers are on the frontline in proactively working with households facing homelessness to sustain their accommodation where possible or assist with securing alternative accommodation.
 You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will carry out detailed case work investigations and issue statutory decision letters in line with current homeless legislation. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness. You will be responsible for covering daily operational duties, including town hall cover, assisting with housing advice emails, triage phone line and any other duties and town hall cover on a rota basis.&nbsp;
 You will be working with a friendly, supportive, positive and diverse housing team. &nbsp;We will provide you with a wealth of training opportunities. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.&nbsp;
 The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.&nbsp;
 About the Person You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
 We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be a colleague with an outstanding commitment and enthusiasm in supporting our most vulnerable residents.&nbsp;
 You will have detailed knowledge of Part VII Housing Act 1996 (as amended) and experience of working in a busy front line housing service. &nbsp; You will provide comprehensive housing advice to households with a range of circumstances. You will interview clients, assess their circumstances, decide what statutory duties may be owed, and identify their housing options. You will work collaboratively with other partners including housing associations, domestic abuse support services, private landlords, police, social services, substance treatment agencies and other relevant stakeholders.
 The role is largely Town Hall based at our modern offices in Reigate as well as visiting residents in the borough. &nbsp;Some hybrid working, if agreed with the Homeless Relief Team Leader.&nbsp;
Ideally applicants will be familiar with relevant legislation, the benefits system and will have experience of working in a role providing housing advice and/or tenancy support.
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp; We will provide you with:&nbsp; • &nbsp; &nbsp;Competitive annual leave • &nbsp; &nbsp;An inclusive and social working environment • &nbsp; &nbsp;Staff wellbeing activities&nbsp; • &nbsp; &nbsp;Staff Network Groups • &nbsp; &nbsp;Hybrid working • &nbsp; &nbsp;Training and career development • &nbsp; &nbsp;Modern offices in Reigate town centre • &nbsp; &nbsp; Contribution of 15% towards the LGPS pension scheme • &nbsp; &nbsp; Access to a reduced annual ‘Better’ leisure centre membership • &nbsp; &nbsp;Discounts for local and high street stores • &nbsp; &nbsp;A cycle lease scheme through salary sacrifice&nbsp; • &nbsp; &nbsp;Childcare vouchers through salary sacrifice • &nbsp; &nbsp;Flexible working&nbsp;
 Additional Information For an informal discussion about the role, please call Trevor Woolvet, Housing Needs Manager on 01737 276368.
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. &nbsp;
 Closing date: Tuesday 16th September 2025 Interview date: 8th &amp; 9th October 2025
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Homeless Prevention and Relief Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1317/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1318/JD_Joint_Senior_Housing_Occupational_Therapist.docx" target="_blank">JD_Joint_Senior_Housing_Occupational_Therapist</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



This is an exciting and challenging opportunity for an experienced Occupational Therapist to join our Community Services team and work with the adaptations and rehousing teams across Waverley &amp; Guildford.&nbsp; We need a motivated and well organised professional to enhance and grow the services provided to disabled persons in both boroughs.
The team administers renovation grants and disabled facilities grants, as well as adaptations in Guildford’s own council stock. There is an in-house Home Improvement agency, Care and Repair and a dedicated handyperson service.
You will manage our small team of housing Occupational Therpist’s and bathing advisor, carry out home assessments, order major adaptations, give expert advice on transfers, new build housing schemes and generally provide a source of expertise on disability issues.
This is a hybrid role with a mix of Office and home working.
Please note this role will require an Enhanced DBS check.&nbsp;
For an informal discussion about the role or to learn more, please contact Nigel McDonald, Interim Joint Grants &amp; Adaptations Manager, by email at <a href="mailto:Nigel.McDonald@guildford.gov.uk" target="_blank">Nigel.McDonald@guildford.gov.uk</a>
Closing date for applications:&nbsp; 09:00am on Wednesday 3rd September 2025
Interview date:&nbsp;Week commencing 22nd September 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Joint Senior Housing Occupational Therapist

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 08/09/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Damp & Mould Surveyor

We have a role for an additional Recovery Officer to join the Housing Rents team. Working with the existing Recovery Officer and Housing Income Manager you will ensure that rent and services charges are collected on time, identifying tenants who are in arrears and making repayment arrangements. You will work with and refer tenants who are struggling to pay to the appropriate support agencies. Where necessary you will take legal action to tackle debts.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Uttlesford District Council (Essex)

Recovery Officer - Housing Rents

<h2>About the job</h2>Salary: £30,024 - £32,597 a year plus £963 essential car user allowance (Subject to Criteria) Hours per week: 37 Contract type: PermanentWe're seeking an individual experienced in working with older people in dedicated care environments. You will often work alone and coordinate with external agencies and caring services to support vulnerable adults.Your role will involve tenancy management, addressing nuisance and antisocial behaviour, and enforcing actions as needed. Additionally, you'll conduct building inspections focusing on health and safety and necessary repairs.Proficiency in using various software packages, writing concise reports, and effective communication with a diverse range of people is essential. You must manage your time and workload efficiently, using resources effectively.Engaging with tenants face to face is a critical part of this role and as such homeworking is not applicable to this post.Please note this role does not attract sponsorship.<h2>About you</h2>You have a strong background in assessing and supporting tenants' needs, with a keen understanding of housing legislation, welfare reform, benefits, and sustaining tenancies. Your experience includes working with diverse cultural groups and recognising their unique needs within a caring context.You're proficient in communicating with a wide range of individuals, remaining calm under pressure, and handling sensitive situations. Your education includes being a member of the Chartered Institute of Housing or holding equivalent qualifications or experience.Flexibility, the ability to work as part of a team, and a valid driving license with access to a car for travel across the Borough are crucial. You're also open to ongoing training to meet service requirements.Join us and make a meaningful impact on the lives of those you support while growing with a dedicated and passionate team.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1561553&amp;ptId=11642" target="_blank">download: Sheltered Housing Officer JD (1) (2).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1561554&amp;ptId=11642" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





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Luton Borough Council

Sheltered Housing Officer

<h2>About the job</h2>Salary: £30,024 - £32,597 a year plus £963 essential car user allowance (subject to criteria) pro rata Hours per week: 37 Contract type: Fixed Term for 6 months&nbsp;This position is available as a secondment opportunity for 6 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We're seeking an individual experienced in working with older people in dedicated care environments. You will often work alone and coordinate with external agencies and caring services to support vulnerable adults.Your role will involve tenancy management, addressing nuisance and antisocial behaviour, and enforcing actions as needed. Additionally, you'll conduct building inspections focusing on health and safety and necessary repairs.Proficiency in using various software packages, writing concise reports, and effective communication with a diverse range of people is essential. You must manage your time and workload efficiently, using resources effectively.Engaging with tenants face to face is a critical part of this role and as such homeworking is not applicable to this post.Please note this role does not attract sponsorship.<h2>About you</h2>You have a strong background in assessing and supporting tenants' needs, with a keen understanding of housing legislation, welfare reform, benefits, and sustaining tenancies. Your experience includes working with diverse cultural groups and recognising their unique needs within a caring context.You're proficient in communicating with a wide range of individuals, remaining calm under pressure, and handling sensitive situations. Your education includes being a member of the Chartered Institute of Housing or holding equivalent qualifications or experience.Flexibility, the ability to work as part of a team, and a valid driving license with access to a car for travel across the Borough are crucial. You're also open to ongoing training to meet service requirements.Join us and make a meaningful impact on the lives of those you support while growing with a dedicated and passionate team.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1550108&amp;ptId=11641" target="_blank">download: Sheltered Housing Officer JD (1).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1550109&amp;ptId=11641" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





<ul></ul>

We are currently recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: -Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation.Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation.To provide a customer focused, pro-active service to help residents secure their housing choices.The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Housing Options Officer 

Reference: AUG20257415Benefits: £38,000 per annum , 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreFounded in 1967 as the Merton Family Housing Trust, we see our purpose as supporting people, across south London, who need a home and we are helping to tackle the shortage of good quality affordable housing by providing homes for people most in need of housing.We want to be a good landlord and contribute to building strong communities in south London and deliver against our vision ‘Homes to be proud of and services you can trust’.This role operates within our housing communities in South London. The role sits across two teams: The in house repairs team who will provide day to day oversight of your daily duties and the damp and mould team who will ensure that we continue our zero tolerance approach to damp and mould. You will have regular engagement with the damp and mould surveyors and your assessments and feedback will help us plan our approach in the mitigation of damp and mouldA day in the life:<ul><li>The operative will undertake repairs to Wandle Properties within their allocated area along with associated work as required, carrying out work required safely and in the most cost effective and efficient way.</li><li>Responsible for identifying the cause of the fault and specifying the correct remedial work.</li><li>Accountable for doing the work right first time and ensuring that the customer is satisfied with the visit.</li><li>Responsible for the proper use and safekeeping of vehicles, plant, tools and materials</li><li>Responsible for carrying out work safely.</li><li>Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. </li><li>Discuss and make arrangements with the customer for carrying out the work, and for any follow-on work required, liaising from site with Area Scheduler /Supervisor</li><li>Dispose of unwanted materials and debris to registered waste transfer station, and leave the site clean and tidy</li><li>Investigate and find reported faults and diagnose the cause of the fault.</li><li>Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. </li><li>Distinguish and apply the appropriate remedials actions for penetrating damp, rising damp and condensation related mould.</li><li>Have an understanding on the influencing factors causing condensation related damp and appropriate preventative actions.</li><li>Have a good understanding of general plumbing practices and the skills to diagnose and rectify leaks and other water related problems</li><li>Undertake mould wash treatment and remedial decorative works.</li><li>Overhaul, install and asses mechanical ventilation units</li><li>Installation of trickle vent and passive ventilation</li><li>Installation and removal of specialist monitoring equipment and sensor</li><li>Gutter cleaning and repairs.</li><li>Render and plaster repairs</li><li>Installation of French drains</li></ul>What you will need to have: <ul><li>Trade apprenticeship and / or formal qualification such as C&amp;G (ideally advanced), NVQ level 2 or equivalent (E)</li><li>Additional training to NVQ level 3 (D)</li><li>Current UK driving licence</li><li>2 years’ experience of working as professional tradesman and of performing related ancillary work</li><li>Capable of working at heights and of using ladders safely</li><li>Demonstrates an ability to work calmly and systematically even when under pressure.</li><li>Demonstrates effective problem / fault solving to make correct decisions.</li><li>Possess a thorough knowledge of health &amp; safety requirements &amp; experience of safe working systems, through work experience or a relevant qualification.</li></ul>Personal Qualities<ul><li>Takes action to develop own and others' capability and knowledge by promoting and supporting developmental opportunities to improve performance.</li><li>Develops contacts and relationships with customer/ client groups, regularly reviewing service delivery and taking responsibility to ensure quality service provision.</li><li>Acts as a role model to others in the team, sharing knowledge and experience, when necessary, whilst respecting and valuing the contribution other team members’ experiences can bring.</li></ul>What next?Closing Date: 19 August 2025 Shortlisting: 20 August 2025 Interviews: Week commencing 25 August 2025<ul></ul>

Multi Trade/Damp & Mould Operative

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleWe are seeking a dedicated and experienced Accommodation Change Officer to join our Contracts and Commissioning Team. The Contracts and Commissioning Team are responsible for responsible for commissioning services (where possible co-producing them) that meet health &amp; social care needs across all specialist services; working with Quality Monitoring &amp; Safeguarding Teams to ensure service providers are delivering high quality services as well as adhering to their contract. The team is responsible for developing housing solutions and supporting Operational Teams with co-ordinating packages in line with the Housing with Support Strategy. We work closely with Children’s commissioning to support pathways to adulthood.We support providers with their training requirements, as well as supporting them with recruitment and retention initiatives.We have a dedicated policy and strategy officer to oversee and develop a variety of commissioning strategies and link in with the wider directorate.In this role, you will work alongside the Contracts &amp; Commissioning Service, Housing Solutions and Mental Health service to facilitate timely and appropriate hospital discharges to prevent homelessness and bed blocking. We're looking for a dedicated and compassionate individual to join our team as an Accommodation Change Officer at North Somerset Council. In this crucial role, you'll be instrumental in preventing homelessness by ensuring timely and appropriate hospital discharges for clients. You'll be the primary point of contact for individuals experiencing homelessness as they leave the hospital, assessing their needs, determining suitable housing options, and navigating complex situations within a legislative framework. This position involves direct client engagement, collaborative work with various services and professionals, and a commitment to developing personalised housing plans to support vulnerable individuals in our community.Key Responsibilities:<ul><li>Facilitate hospital discharges in collaboration with Contracts &amp; Commissioning, Housing Solutions, and Mental Health services to prevent homelessness and bed blocking.</li><li>Serve as the primary contact for homeless clients leaving hospital, assessing circumstances, social care needs, and housing options.</li><li>Conduct hospital visits to work directly with clients, social workers, families, and other professionals for effective accommodation and support.</li><li>Carry out homelessness enquiries and make legislative decisions, developing personalised housing plans.</li><li>Manage a caseload, recording details on relevant case management systems and recommending decisions aligned with Council duties and best practice.</li><li>Attend partnership meetings and act as a liaison for landlords and care providers to resolve issues.</li><li>Apply understanding of mental health and mental capacity in client and organisational interactions.</li><li>Develop professional networks to support individuals.</li><li>Support the development of housing schemes with support, collaborating with relevant strategy, policy, and commissioning officers.</li><li>Assist in appointing care providers for new housing schemes, managing referrals, cost-benefit analysis, uptake, and move-in coordination.</li><li>Contribute to service quality and ensure compliance with current and future legislative requirements.</li><li>Prepare progress and performance reports.</li><li>Adhere to the council’s Equality policy in all duties.</li><li>Contribute to the supervision, management, and development of colleagues to enhance service delivery.</li><li>Provide information and advice to colleagues and managers, maintaining inter-professional links for clear understanding.</li></ul>This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:<ul><li>0-1 day in the office</li><li>Includes field workers who primarily work remotely.</li><li>Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.</li></ul>About YouWe are looking for an individual who is passionate about Adult Social Care and Housing, and who possesses the following skills and experience:Essential Criteria:<ul><li>Extensive practical experience of working within social care, housing or health-giving rise to a sound understanding of the standards, legal responsibilities, work practices and processes relevant to the role.</li><li>NVQ level 3 or equivalent qualifications to demonstrate a knowledge and understanding of technical standards, safe working practices and legislation for supported living.</li><li>Ability to analyse designated areas of work and make decisions to improve them.</li><li>Ability to engage with stakeholders, service users and partner agencies to achieve the council’s priorities and understand and manage expectations.</li><li>Ability to prepare &amp; present information clearly and confidently.</li><li>Ability to manage/organise own work to meet agreed deadlines.</li><li>Knowledge and understanding of safeguarding protocols and procedures.</li><li>Understanding mental health and mental capacity issues and be able to apply this when working with people and organisations.</li><li>Satisfactory enhanced DBS disclosure certificate (relevant applications and checks will be carried out before any job offer is confirmed).</li></ul>Desirable Criteria:<ul><li>Knowledge or experience of project management.</li><li>Experience of monitoring others within the same field of work or ability to contribute to the supervision, management and development of others to improve service standards and delivery and share best practice.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How to ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a>and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Rob Hepworth, Accommodation Change Manager, at <a href="mailto:Rob.Hepworth@n-somerset.gov.uk" target="_blank">Rob.Hepworth@n-somerset.gov.uk</a> or 01934 427397.Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: TBC.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Accommodation Change Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0447/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0448/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0451/JDPS_Support_Worker_for_publishing_july_2025.docx" target="_blank">JDPS_Support_Worker_for_publishing_july_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Support Services Officer (Housing) x 4&nbsp;
Grade 8 - £26,409 - £30,060 per annum
Full Time - 37 hours per week
Indefinite Contract&nbsp;
Are you passionate about making a real difference in people’s lives? Do you want to help people find and sustain a home where they can thrive? Join our dedicated Support Services team and play a vital role in preventing homelessness and providing life-changing support.
As a Support Services Officer, you will work directly with people facing the most barriers to securing and keeping their home. Your caseload will be managed carefully to balance intensive and less intensive support, allowing you to give your best.
You might be helping someone recently housed after long-term rough sleeping, providing practical and empathetic assistance to maintain their tenancy and engage with additional services. Or you could be supporting someone at risk of eviction, helping them manage their finances, liaising with landlords, and seeking alternative accommodation to prevent homelessness.
You will need knowledge and understanding of the causes of homelessness and the support needs of the individuals.
For more information and a Job Specification &amp; Person Specification please see the attached document.&nbsp;
Closing date: 25/08/2025 @ 12:00pm&nbsp;

Support Services Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1243/Income_Recovery_Officer_JD_PS_Aug25.pdf" target="_blank">Income_Recovery_Officer_JD_PS_Aug25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1244/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please include a personal statement with your CV specifying why you are applying for this vacancy.&nbsp;



We have an exciting opportunity for an Income Recovery Officer to join us on a permanent, full-time basis.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you…</h3>
We are looking for someone with sound experience of working in a rent or housing service and dealing with finances, ideally in the social housing sector. You will have a good understanding of best practice in management of income recovery, debt counselling and debt collection. With excellent communication skills and the ability to work to deadlines, you will be able to manage your time and resources effectively.
<h3>About the team…</h3>
The Housing Management team is a small but busy team providing an extensive and responsive property management service to homeless clients placed into temporary accommodation procured by the council.&nbsp; Sitting within the Welfare and Housing service, the team support each other by working closely together to achieve the right results by using a holistic approach with clients who are homeless or at risk of homelessness.&nbsp;
<h3>Key responsibilities...</h3>
<ul>
<li>To provide a high-quality income management service and be responsible for the arrears management and income collection of a specified caseload.</li>
<li>Maximising income through the effective collection of rent and service charge income, giving appropriate advice and guidance to residents in respect of rent, other tenancy charges and arrears.&nbsp;</li>
<li>Take a proactive approach to recover and prevent rent arrears through the management of individual rent arrears cases. Ensuring that tenants are notified of any arrears at the earliest opportunity, including setting of arrangements, issuing statements or recommending further steps such as court action in line with agreed procedures and targets.</li>
<li>Engage with residents in order to negotiate and sustain payment arrangements through a variety of communication methods. Contact will include home visits and working outside of core hours where necessary.</li>
<li>Assist tenants in maximising income and give advice or where appropriate, referrals on money management matters, empowering and signposting residents to find solutions and appropriate support.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
*(pro rata for part time)
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values...</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments...</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date...</h3>
Interviews will be held on 18th September 2025.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Michelle Farrell : Housing Management Team Leader : 01344 351612&nbsp;
Claire Dudley-Morgan : Housing Management Team Leader : 01344 351395
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Income Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1222/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.docx" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 7th September 23:59
Interview date: 25th September&nbsp;

Housing Policy and Enforcement Manager

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Income Recovery OfficerSalary: £34,107Hours: Full time (35) - Hybrid Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices.Key Responsibilities:<ul>
<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>
<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>
<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>
<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>
<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>
<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>
</ul>Experience and Qualifications Required:<ul>
<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>
<li>Educated to GCSE level with a grade C or above in English and Maths.</li>
<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>
<li>Knowledge and understanding of Housing and Welfare benefits.</li>
<li>Previous experience engaging with customers or service users.</li>
</ul>Why Join Us?Competitive Salary: £34,107Generous Leave: 33 days of annual leave including Bank Holidays (pro rata).Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts.Career Development: Access to training and development opportunities.Wellbeing Support: Health and wellbeing services.Fitness Facilities: Free access to our on-site gym.About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1025/Development_Manager_JD_-_HR_D__2_.pdf" target="_blank">Development_Manager_JD_-_HR_D__2_</a></li>
</ul>

Please apply online via the link provided.










There is no better place to work in London than Hackney; we have great pride in our borough, our communities and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities.
Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.
The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages, starting with writing the briefs for sites, selecting architects and the wider design teams, managing the design process, securing planning consent and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built”.
We are looking for Development Managers to work in our Development Teams. As a Development Manager, you will lead the delivery of housing regeneration projects at all stages, from inception to completion. You will drive the delivery of regeneration schemes, and with consultants, contractors and development partners support the building of well designed, sustainable, safe and affordable homes - creating exemplary places, and ensuring that we realise genuine benefits for Hackney's communities.
Experience of delivering housing regeneration schemes and steering them through the development process is required. You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a strong understanding of relevant technical matters relating to site development, especially procurement, design, project finance, housing development standards, planning and legal agreements for land and development transactions. You will also have a track record of successfully engaging with colleagues and residents, building positive and productive working relationships.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;24 August 2025 (22:59)
Interview date:&nbsp;W/c 08 September&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
Expiration Date:&nbsp;24/08/2025






Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

&nbsp;

London Borough of Hackney

Development Manager

We are recruiting a Moving Homes Officers at Caerphilly County Borough Council. Working hours: 37 Hours (7.24 Monday – Friday) Contract Type: Permanent/Full Time Location: Ty Penallta This is an exciting opportunity to join Team Caerphilly and provide support across the wider Community Housing Services Team. We pay an attractive salary of £30,559 - £33,366 and offer access to training and development opportunities. This is an exciting opportunity to join a brand new Moving Homes Team within Caerphilly Homes.You will support the Moving Homes Manager to deliver high quality, customer focused services, having responsibility for managing occupation contracts and vacant homes, following receipt of notification of contracts ending, for allocation and letting of vacant homes in compliance with the Common Allocations Policy, through to settling in new contract holders, creating sustainable and successful mixed tenure communities.You will work in partnership with colleagues to achieve the aims and objectives of Caerphilly Homes and contribute to the development of relevant policies and procedures.For the role, we ask that you have: <ul><li>A Relevant Level 3 qualification on the Credit and Qualifications Framework for Wales.</li><li>A sound understanding of empty property management, social housing lettings and housing management.</li><li>Experience of working in front line social housing management or other closely related field.</li><li>A Full UK Category B (Cars) driving licence, and the use of a motor vehicle insured for business purposes to travel throughout the borough to visit customers, communities and attend meetings.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Jane Pitman/Julie Reynolds on 01443 873535// 01443 873573 or email <a href="mailto:pitmaj2@caerphilly.gov.uk" target="_blank">pitmaj2@caerphilly.gov.uk</a><a href="mailto:reynoj1@caerphilly.gov.uk" target="_blank">reynoj1@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information. This role requires a basic check with the Disclosure and Barring Service.





<ul></ul>

Caerphilly County Borough Council

Moving Homes Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0671/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0672/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0675/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0676/Leasehold__Service_Charge_Manager_JD.docx" target="_blank">Leasehold__Service_Charge_Manager_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for a new role within the Housing Services Department of Leasehold &amp; Service Charge Manager.
This role will be critical in delivering the calculation and administration of tenant and leasehold service charges, major works, shared ownership properties and other leasehold services.
We are seeking a candidate who has expert knowledge in all aspects of service charges and leasehold billing including major works and experience of leading statutory section 20 consultation. You will also be proficient in budget monitoring, forecasting and have an excellent eye for detail and accuracy.
This is an exciting opportunity to directly shape and improve services in this area and develop efficient and robust monitoring and budget setting practices. You will also have opportunities to build trust and rapport with tenants and leaseholders and maximise income for the Housing Service.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post as well as excellent and accurate written communication. &nbsp;An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Mick Collyer, Housing Service Improvement Manager on <a href="mailto:Mick.Collyer@woking.gov.uk" target="_blank">Mick.Collyer@woking.gov.uk</a> or 01483 743666&nbsp;
Closing Date:&nbsp; 27 August 2025 - 23:55pm
Interview Date:&nbsp; 10 &amp; 11 September 2025
Woking Borough Council is an equal opportunity employer and values a diverse workforce, welcoming applications from all sections of the community.

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