Assistant Care Manager - Front Door Team
Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted. To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
3 posts / Fixed term until 25 August 2028
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Come join us and be part of our success.
Are you passionate about supporting vulnerable adults in the Knowsley Community? Do you have the skills and experience to assess needs and work flexibly to meet the needs of vulnerable people?
If so you may be the perfect candidate for this role!
The Knowsley Front Door Team is the first point of contact for all adults requiring advice or support from Adult Social Care. The team consists of varying staff from Call Handlers, ACM’s, Social Workers, Advanced Practitioners and Managers.
As an Assistant Care Manager in the Front Door Team, you will perform a multifaceted role from taking calls at the point of contact to screen or signpost to the appropriate services. You will participate in a duty rota, completing social care needs assessments for vulnerable adults and you will support social workers with the care management of a wide range vulnerable adults.
Ideally, you will have experience of assessing needs and taking enquiries from vulnerable people. You will be confident in using IT systems and have the ability to travel across the borough.
You will be expected to work flexibly, with a minimum of 3 office based days and 2 working from home, however it is priority to be able to meet the needs of the service however is required.
N.B. This role is subject to review and the duties may vary following this review.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:
Lindsay McCann / Email: Lindsay.Mccann@knowsley.gov.uk / 0151 443 5935
Tracy Shone / Email: Tracy.Shone@knowsley.gov.uk
Interviews to be held on the 15 September 2025
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
Salary range
- £32,061 - £33,699 per year