Assistant Licensing Manager

Job summary

The role:

The Assistant Licensing Manager is integral to the regulation of the National Lottery. You will be part of the team responsible for the management and oversight of the National Lottery operator’s compliance with the National Lottery Licence, supporting the team in interpreting Licence Conditions, processing proposals from the operator, and developing Licence policy as required.

The Team:

The team keeps the Fourth National Lottery on track, by building smart assurance and risk frameworks, turning complex data into insight and helping stakeholders remain assured. We ensure that the National Lottery operator remains compliant with the Regulations: we interpret Licence Conditions, review proposals from the operator, and assess and implement policy changes. We also work across the Commission to make sure the National Lottery delivers for Good Causes, and supporting our wider mission to keep gambling safer, fairer and crime free, whilst also ensuring the National Lottery is run with all due propriety. If you've got good judgement, an approachable communication style, and a willingness to ask the right questions, ‘It Could Be You’ we're looking for!

Job description

Your responsibilities:

Within this role, you will be responsible for:

• Providing support for activities relating to the Gambling Commission’s management of the National Lottery Licence. This will include providing support in relation to:
  • The processing of requests from the operator for Licence variations or waivers;
  • The assessment of proposals from the operator for new games and / or activities and;
  • Activities relating to the transition between National Lottery Licences.

• Providing support in relation to the identification and delivery of policy changes to the National Lottery regulatory framework.
• Developing and providing insights and reports to key stakeholders as necessary / upon request.
• Building and maintaining positive relationships with internal stakeholders (including the teams within the Gambling Commission which support the regulation of the National Lottery) and external stakeholders (including the National Lottery operator and other key external contacts).
• Providing additional administrative support within the team, including:
• Acting as Chair and / or Secretariat for internal and external meetings and groups;
• Presenting at and contributing to internal team building and team development sessions;
• Organising project and other meetings.
• Acquiring a sound understanding of the National Lottery regulatory framework and associated processes and using this to inform all aspects of this role.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

Please note, whilst undertaking this role you will be prohibited in partaking in the National Lottery.

Person specification

What we’re looking for:

Essential criteria:

• Excellent communication skills, both orally and in writing, with the ability to convey complex or highly nuanced concepts and issues clearly and succinctly to a wide range of audiences.
• Experience of supporting projects, delivering workstreams to agreed outcomes and deadlines.
• Understanding of, and experience in, applying core techniques for analysis and insight, and shaping and presenting clear outputs.
• Ability to understand and demonstrate application of risk-based decision making.
• Experience of developing and optimising effective internal and external stakeholder relationships.

Desirable criteria:

• Experience in a regulated sector, working with a regulator or regulated company, and of regulatory best practice.
• Experience in the public sector or of working with central government.

Benefits

Alongside your salary of £29,313, Gambling Commission contributes £8,491 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will comprise of an interview consisting of competency and technical questions / and a presentation. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on Tuesday 10th February 2026.

Interviews are expected to be held week commencing Monday 23rd February 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance,
Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Assistant Licensing Manager Job Advert (4NL27) Opens in new window (pdf, 151kB)