Assistive Technology Practitioner

Job Title: Assistive Technology Practitioner
Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) - Pay award pending
Hours: 37
Location: Stevenage
Contract Type: Permanent
Directorate: Adult Care Services

About the team

Are you knowledgeable about Adult Care Services and interested in digital technology? We would love for you to join our team as an Assistive Technology (AT) Practitioner. We have developed an assistive technology offer using digitally enabled smart sensor technology in people’s homes to encourage our residents to live more independently, identify emerging issues at an earlier stage so support can be provided before needing a crisis intervention This also provides greater levels of reassurance to families and informal carers.

Hertfordshire County Council is a leading local authority in use of digital technology and providing residents choice and control in the way they would like to be supported. This is your chance to be part of a busy team that is flexible, proactive and works preventatively to support residents in our County-wide service. You’ll be taking on a diverse range of work which promote Hertfordshire as an innovative, efficient authority with a commitment to helping people stay safe and as independent as possible in their homes.

Help to provide a service that makes a real difference to Hertfordshire residents. If this sounds like the opportunity for you, we would love to hear from you!

About the role

• To support the County-wide Assistive Technology service, implementing the strategic objectives of AT and integration of technologies into support and care planning across the ACS workforce
• To take day-to-day responsibility for monitoring the AT professional’s dashboard and associated preventative alerts and make informed onward referral decisions
• Use a person-centred approach, developing creative and personalised solutions to assist people to manage their health and live as independently as possible in their homes
• To support on learning and development training to aid integration of AT in ACS practice, care planning and provide support for coaching, mentoring and solution focused advice on use of AT as appropriate
• Work closely with other partners from other organisations to develop new and improved operational practices

About you

Essential:

• Up to date knowledge and understanding of the work practices within social care, systems, processes, and procedures relevant to the role, including the professional, regulatory, statutory frameworks and legislation for Adult Social Care
• Highly developed interpersonal and communication skills
• Ability to create resources using a range of applications e.g. PowerPoint
• Excellent customer service skills
• Full UK driving licence and access to a vehicle

Desirable:

• Use of excel and an understanding of data and analysis
• Good record keeping skills
• Ability to work under pressure
• Organisational skills

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact Shan Kilby (Shan.Kilby@hertfordshire.gov.uk) -01438 844951

Interview Date: 6th and 7th August 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.