Associate Delivery Manager (Ref: 17831)

Job summary

This position is based nationally.

Job description

Job Description:

As an associate delivery manager, you will work on a small or mature agile team and learn on the job. At this level, you may work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element themselves under guidance and mentorship.

As Delivery Manager you will support and shadow a Senior delivery manager to deliver end to end projects. You will be working closely with cross functional product teams to build services for the Courts and tribunal services. You will support in building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will learn the ability to focus the team on what is most important to the delivery of products and services and encourage as well as facilitate continuous improvement of the delivery team.

Some delivery background would be useful but not essential. You will enjoy working in an agile environment with multidisciplinary teams. You will be involved in the delivery of complex, high-risk products and services and have strong interpersonal and communication skills.

Key Responsibilities:

• Support and shadow the Delivery Manager for your Jurisdiction
• Support the teams to ensure we have the adequate amount of resource to deliver against the goals
• Work with business stakeholders to facilitate effective and efficient delivery of products and services from within your jurisdiction
• Learn the best processes or delivery methods to use, including measuring and evaluating outcomes
• Contribute within the wider Agile Delivery community
• Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement
• Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms
• Support and manage complex team dynamics between external and internal stakeholder
• Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
• Ability to adapt and reflect, are resilient and can see outside of the process
• Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP)

Skills & Experience:

• Experience or awareness of working Agile teams of digital delivery professionals
• Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
• Experience of working with product managers, Developers, Testers, user researchers and service designers would be desirable
• Expert at solving problems, and an awareness of removing impediments and managing dependencies
• Ability to identify and contribute to the management of risks, issues, assumptions and dependencies across service areas
• Awareness of the social and technological context for government services
• An understanding of agile approaches and experience of working in agile teams
• The awareness of different approaches for deciding direction and methodology
• Good facilitation and stakeholder engagement
• Have acted independently on day-to-day

Essential Criteria

• Experience of applying Agile principles and tools
• Experience of management of risks, issues, assumptions and dependencies across different teams

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Capability Skill 1 - Agile and Lean Practices

Benefits

Alongside your salary of £35,335, HM Courts and Tribunals Service contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/17831?entityId=17831