Bookings Assistant
Job summary
Would you like to work in an exciting and dynamic team, helping school children, families, young people and communities to engage with our archival documents through workshops, live broadcasts and creative projects?The Education and Outreach Department is looking for a Bookings Assistant to join the team for two days per week. We need an enthusiastic, well-organised and flexible colleague to join us. Working closely with the Projects Officer, Education Manager and the teaching team, the postholder will answer enquiries and process the bookings for our schools’ workshop programme. They will also help to support the work of other teams across the department by arranging meetings and room bookings, helping colleagues to set up/ clear away before and after events, and assisting with the administration of the Work Experience programme.
Job description
Full job description attached (see below).Person specification
We are looking someone to work 2 days per week onsite at The National Archives (TNA). The days are subject to discussion with the role’s line manager, but would need to include either Tuesday & Thursday, or Wednesday & Thursday.
This role requires on site presence and is not suitable for home working.
Application Process
• Interview: Interviews will be held on-site, ideally week commencing 15th June 2026. Candidates invited to interview will also take a written test.
• Personal Statement: We ask all applicants to submit work history details and a personal statement, not exceeding 1200 words.
Selection for interview will be based on the essential criteria below so please ensure that your application demonstrates in detail how you meet each of these requirements.
If we receive a large number of applications candidates will initially be assessed on the first criteria only.
1.Experience of using a booking system to schedule workshops, classes or events
2.Ability to respond proactively to situations, to be flexible and to look for solutions to potential challenges/ problems.
3.Confident communicator, with good interpersonal skills.
4.Experience of dealing with the general public.
5.Well organised with the ability to meet deadlines, whether working independently or as part of a team.
6.Excellent attention to detail.
7.Team player with demonstrable initiative and a willingness to learn.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section.
Sponsorship:
We are unable to offer sponsorship for this role.
Benefits
Alongside your salary of £28,100, The National Archives contributes £8,140 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development.Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk;
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
Reasonable adjustments:
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact The National Archives via careers@nationalarchives.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : The Talent Acquisition Team
- Email : careers@nationalarchives.gov.uk
- Telephone : 02039855979
Recruitment team
- Email : careers@nationalarchives.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: careers@nationalarchives.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at http://civilservicecommission.independent.gov.uk/civil-service-recruitm…nationalarchives.gov.uk
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Salary range
- £28,100 per year