Brokerage Manager

Job Title: Brokerage Team Manager
Starting Salary: £53,806 progressing to £59,497 per annum
Hours: 37 per week
Base Location: Stevenage with county wide travel/hybrid working with 1-2 days per week in the office required.
Contract Type: Permanent
Directorate: Childrens Services

The CYP SEND Brokerage Team located within Specialist and Safeguarding Services in Hertfordshire is looking for a highly motivated, enthusiastic and experienced Team Manager to join this busy team.

About the role

This is an interesting and multi-facetted role, commissioning support packages for individual families, which requires you to nurture effective relationships with a range of people and professionals, including parents and a diverse network of providers and community organisations for disabled children and young people. Therefore, we are searching for someone who is creative and able to communicate with people of all levels.

You will be effective and solution focussed, working responsively and collaboratively with colleagues in case-holding, finance and commissioning teams. For example, to identify gaps and develop a more varied pool of resources to appropriately meet needs and providing effective support for families through self-directed support / direct payments.

The successful candidate will have organisation and supervision skills, and proven experience of managing staff, allocating and monitoring assigned work, providing advice and guidance especially with more complex tasks. You will hone your understanding of the care market, and listening to young people’s and parents’ feedback, you will be instrumental in ensuring services are brokered in a timely way, are personalised and needs led, represent value for money, and are appropriately quality assured.

This is a fast-paced role within demanding and challenging market circumstances; therefore, you’ll need to be resilient, able to work under pressure, taking a pro-active approach to workloads and resolving pressure points, enabling the team to manage priorities effectively. You’ll promote team well-being and collaboration, taking pride in maintaining high standards of service delivery, identifying opportunities for learning and promoting good practice.

About you

Essential:

• Significant demonstrable professional experience within children’s social care and understanding of the range of needs of disabled children, young people and their families.
• Proven experience of managing staff, allocating and monitoring assigned work
• Experienced in responding effectively to safeguarding concerns and working in ways which promote children’s safety and well-being.
• Brokerage or commissioning experience is essential
• Confident working within agreed financial and contractual frameworks and regulations, as well as relevant health and social care legislation.
• ICT competent including data and performance analysis
• Organisation skills
• Budget management skills
• Ability to work under pressure
• Ability to travel

Desirable:

• Social Work qualification
• NVQ level 4 of above qualification in a related field and evidence of on-going CPD

If you are a flexible and adaptable person with decision-making and problem-solving skills, who is committed to working as part of the team towards continuous improvement through effective performance management, passionate about developing person-centred services and breaking down barriers to inclusion for disabled children and young people, we would love to hear from you.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the 13 job profile. Please locate this via: Job profiles - Health and social care

To hear more about this opportunity please contact christine.allen@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 10th July - Face to Face, Stevenage.

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.