Building Services Officer
Job Description
Building Services Officer – Family Hub @ Shipman
Scale 4, Fixed Term Contract until 31st March 2029
About the Role
We are seeking a proactive and reliable Building Services Officer to join our team at Family Hub @ Shipman. This is an important operational role that helps ensure our building remains safe, secure, welcoming, and fully functional for staff, partners, children, young people, and families accessing services.
As a key member of the team, you will support the day-to-day management of the building, undertaking a wide range of responsibilities including building inspections, health and safety checks, minor maintenance, room set-up, fire safety compliance, porterage, and supporting emergency procedures.
This role requires a hands-on individual who takes pride in maintaining high standards and can work independently whilst contributing positively to a wider team.
Key Responsibilities
- Opening and closing the building and maintaining site security.
- Undertaking routine building inspections and reporting issues.
- Carrying out weekly compliance checks including fire alarms, emergency lighting and water safety monitoring.
- Supporting health and safety compliance through risk assessments and safe working practices.
- Performing minor maintenance tasks and coordinating repairs.
- Setting up and clearing rooms for meetings, events and service delivery.
- Managing deliveries, storage and waste disposal.
- Supporting planned and emergency evacuations as a Fire Warden.
- Providing First Aid where required (training provided).
- Maintaining external areas and ensuring the site remains safe, clean and welcoming.
- Participating in an emergency call-out rota.
What We're Looking For
We are looking for someone who:
- Has experience working within a building, facilities, caretaking or site management environment.
- Understands the importance of health and safety and building compliance.
- Has excellent customer service and communication skills.
- Is confident using IT systems and mobile devices to record inspections and maintenance activities.
- Can work independently, prioritise tasks and use initiative.
- Demonstrates a flexible, solution-focused approach.
- Is committed to providing excellent services to residents, visitors and colleagues.
- Enjoys working as part of a team and contributing to service improvement.
Additional Information
- This is not a hybrid role and requires attendance on site every day from 8.30am onwards to cover core Family Hub delivery.
- Saturday working will be required.
- Training will be provided for relevant responsibilities including First Aid, Fire Warden duties and compliance requirements where necessary.
How to Apply
If you are a motivated individual with a strong commitment to customer service, health and safety, and maintaining high-quality facilities, we would welcome your application.
Closing Date: 28th June 2026
For an informal discussion about the role, please contact Deborah Reid on Deborah.reid@newham.gov.uk
About us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.