Business Administration Apprentice

Business Administration Apprentice
Location: Enfield, Greater London, UK
Salary Range: Level 3 £25,996
Contract: Full-time, Fixed Term up to 24 months
Working Week: Full time, 36 hours per week including training.
Entry requirement: Candidates must have an English and Mathematics GCSE at grade 4 or higher or equivalent. You will be asked to provide evidence of Maths and English certificates.
About Enfield Council: Join our award-winning borough and contribute to a community with a rich history and a bright future. At Enfield Council, we invest in our people and provide a platform for you to grow, innovate, and make a tangible impact.
The Role: We are seeking a dedicated Business Administration Apprentice to support the seamless operation of our council services. This role is pivotal in ensuring that our internal processes run efficiently, enabling us to serve our community effectively. A positive attitude and the ability to maintain direct contact with residents are paramount.
Key Responsibilities:

- Direct contact with residents: Act as the first point of contact for Tenants and Leaseholders, addressing their concerns and fostering a supportive relationship.
- Liaising with teams: Work collaboratively with other teams to seek resolutions to issues raised by residents, ensuring a coordinated approach.
- Administrative support: Provide administrative support across various departments, including housing and property management.
- Meeting coordination: Organize meetings, agendas, and take minutes for committees focused on tenancy and leasehold issues.
- Record maintenance: Maintain and update records and databases for Tenants and Leaseholders.
- Customer service: Handle enquiries and provide excellent customer service to our Tenants and Leaseholders, reflecting a positive and proactive attitude.

Flexible Working Arrangements:

- Adaptability to customer demand: The role requires flexibility to ensure we meet customer demand effectively. This may include the occasional evening or weekend work.
- Work-life balance: We are committed to providing a work environment that supports work-life balance and accommodates the diverse needs of our staff.

Requirements:

- An interest housing or local government context.
- Strong organizational and planning skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and database management.
- Ability to work independently and as part of a team.
- Commitment to public service and community development, especially in relation to Tenants and Leaseholders.

Benefits:

- Competitive salary package.
- Opportunities for professional development.
- Supportive and inclusive work environment.
- Comprehensive staff benefits program.

Apply Now: If you are passionate about making a difference in the lives of our residents and possess the skills we’re looking for, we would love to hear from you. Please submit your application by [closing date], including your CV and a cover letter addressing the essential criteria.
For more information about the role and to apply, please visit our careers page.
Enfield Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Contact Details -
If you would like to know more about the role, please contact Jim Dunn on 02081321014 for an informal discussion or to arrange a visit to the team.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park