Business Coordinator (Ref: 15628)

Job summary

Please refer to Job Description

Job description

Overview of Security and Information Directorate (SID)

Security and Information Directorate (SID) is part of the Service Transformation Group (STG). The Group oversees the building of a strategic vision for modernising and digitising our legacy systems, generating a coordinated plan across the Ministry of Justice (MoJ) and its agencies for transformation, and tracking delivery of this transformation.

Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management (KIM) profession and other partners to enable the whole of the MoJ to function securely, lawfully and transparently.

We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We’re also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners

Team Profile

Information Services Division (ISD) is responsible for ensuring the MoJ:

• Manages its information so that it knows what is held and where it is held - Knowledge management and Records management.
• Holds its information in compliance with legislation and is accessible – Data protection and freedom of information.
• Is clear who owns the information and that they understand their responsibilities – Knowledge management.
• Holds its information securely – Information assurance.

Disclosure Team

We lead across the department and its agencies on our obligations under the Freedom of Information Act (FOIA) and aspects of data protection legislation (primarily the right to access for staff and members of the public):

We are one of the busiest information access teams in government, overseeing the timely, accurate, legal and proportionate processing of around 8,000 FOI and data protection cases a year.

Summary

As a Business Co-ordinator, you will play a crucial role in maintaining and continuously improving the diverse functions of the Disclosure Team. This team is integral to the department, handling a wide range of responsibilities including casework relating to the FOI Act, Environmental Information Regulations (EIR), the UK General Data Protection Regulations (GDPR) and Data Protection Act (DPA) 2018. The Business Co-ordinator engages in:

• Information Management: Handling requests on topics such as the management of high-profile offenders, court cases, Legal Aid payments, prison and court security matters, policy formulation, and ministerial work.
• Collaboration: Working closely with various teams across the department, including Communications, Private Office, and the Senior Civil Service, to ensure information is shared appropriately and in compliance with the law.
• Continuous Improvement: Contributing to the ongoing enhancement of the team's processes and functions, ensuring they meet the highest standards of efficiency and effectiveness.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities, and duties:

• Inbox Management: Oversee the management of our inbox, serving as the central point of contact for the public and the department on FOI and DPA matters. Provide expert advice to a network of over 200 staff across the department
• Case Handling: Identify and ensure the appropriate handling of sensitive and complex cases.
• Reporting: Contribute to reporting for MoJ Senior Civil Servants. Help manage the department’s FOI transparency obligations.
• Communication: Demonstrate excellent written and verbal communication skills, providing guidance to colleagues and members of the public.
• Flexibility: Work flexibly across all parts of the team, undertaking tasks to meet short deadlines and respond to business needs.
• Guidance, Training, and Development: Support the delivery of our expanding programme of guidance and training on FOI, EIR, and GDPR/DPA matters to staff across the department. Helping to ensure the department has the capability to meet legislative obligations.

This list is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Essential experience:

• Collaborative approach: able to build strong relationships across boundaries, within team, across an organisation and with external stakeholders.
• Communications skills: a demonstrable ability to deliver clear information to target audiences.
• Ability to work to tight deadlines in a busy environment.
• A strong commitment to delivering a high-quality service and regularly reviewing processes.

Desirable experience

• Working knowledge of Freedom of Information Act 2000, Environmental Information Regulations 2004, Data Protection Act 2018, and the General Data Protection Regulations.

Personal Development:

• The role cuts across all aspects of the department and is an opportunity to gain an insight into the work of the MoJ. We are looking for individuals with excellent collaboration skills, who are approachable, enthusiastic, and wanting to deliver a quality service to our customers, external and internal.

Application Process

This vacancy will be assessed using Success Profiles to assess behaviours and strengths. The application process will require 250 word answers, using a STAR format, for 3 identified behaviours to evidence how you meet the essential and technical criteria required for the role.

In the event of a large number of applications, there will be a sift based on the lead behaviour of ‘Delivering at Pace.’

Shortlisted candidates will be invited to attend a panel interview which will assess candidates using behaviour and strengths questions.

There will be a reserve list available, which will remain active fro 12 months.

Hours of Work/Working Pattern

37 hour working week (standard).

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Seeing the Big Picture
• Managing a Quality Service
• Changing and Improving
• Working Together

Benefits

Alongside your salary of £29,303, Ministry of Justice contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/15628?entityId=15628