Business Planning Manager

Job summary

The Business Planning Manager role sits within the Planning, Projects and Business Insights function of the Housing Ombudsman Service which is responsible for leading the processes to help us achieve our vision and values through our corporate strategy development, annual business and service planning processes, and statutory annual reporting.
This role will work closely with colleagues in other corporate enabling services teams to ensure that business plans, service plans/catalogues, and resource plans align with the corporate strategic direction, financial objectives, and delivery priorities, enabling informed decision-making, communications and effective reporting.

Job description

• Develop and embed best practice annual business planning processes, cycles, review and approvals built on a good understanding of the organisation's current position and future vision, key stakeholders, external environment and related interdependencies.
• Act as a trusted adviser to senior leaders, helping them shape robust, realistic, prioritise and aligned plans by embedding annual service planning, translating requirements from the corporate and annual business plans to deliver the golden thread down to staff objectives.
• Ensure planning processes comply with organisational governance, regulatory, and assurance requirements, and use data, insight, and lessons learnt to drive more effective planning
• Work collaboratively with corporate enabling services colleagues to ensure project delivery, governance, financial (budgets and forecasting), people (workforce capacity and resource planning) and business reporting requirements are met and monitor performance against plans, identifying risks, issues, and opportunities.
• Successfully manage, support and stretch self and team to deliver agreed priorities, goals, objectives and timescales.
• Co-ordinate the business continuity update and testing programme, ensuring the organisation is prepared for a crisis event.
• Co-ordinate the production of the Annual Report and laying of the Annual Report and Accounts.
• Co-ordinate key work with Comms & Stakeholder Engagement colleagues to disseminate internal and external messaging on business and continuity planning.
• Ensure compliance with all corporate requirements associated with the role, including functional standards.
• Produce high-quality reports and insights for executive and board-level audiences.
• Provide effective line management and development to the Business Planning function and team
• Coach, inspire, motivate and seek development opportunities for self and for staff.

Person specification

For this pivotal role, you’ll offer significant experience in business planning and/or corporate planning and the production of strategic/annual business plans. This will include development of service planning reflecting the ‘golden thread’ from corporate plans down to staff objectives. You’ll offer excellent communication skills and will be adept at working with and influencing senior stakeholders, with proven skills in presenting high-quality briefings and insights at executive and Board level.

It’s an exciting time to join us and to contribute your skills to the evolution of this ambitious, influential and growing organisation.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Our application process is anonymised. Submitting an application is a two stage
process:
Stage 1 - create an account. This largely focuses on the information that you would
include in your CV.
Stage 2 - upload and submit your supporting statement.
Please note that once you have submitted your application for a specific role, that
application for that role cannot then be changed. Any changes you make to your
account will be reflected in any subsequent application you choose to make

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jonathan McIntyre - CJA Recruitment
• Email : cja@cjagroup.com

Recruitment team

• Email : cja@cjagroup.com

Attachments

Business-Planning-Manager-Candidate-Information-Pack (1) Opens in new window (pdf, 606kB)